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Old 04-18-2003, 10:01 PM   #1
Brujah
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National-Net fucking ROCKS!!

I think this is the best hosting company I've ever used. I need anything done, and minutes later it's finished. I almost forget I'm even hosting with them unless I'm adding a new domain to setup.

http://www.national-net.com
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Old 04-18-2003, 10:07 PM   #2
the Shemp
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i agree, they are very good.
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Old 04-19-2003, 06:26 AM   #3
AdultNex
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In web hosting terms, that's no way to judge a hosting company. The only real way is waiting a few months into the service and letting us know then.
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Old 04-19-2003, 06:37 AM   #4
Matt_WildCash
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YEP I got one of there Christmas specials back in December where they matched prices for 1 week. Damn did they open my eyes up to what a hosting company SHOULD BE! They are BY FAR THE BEST HOSTING COMPANY YOU'LL EVER DEAL WITH! Quote me on that.

I can show you support tickets (which are all timed & recorded) where it took them 10 minutes after I sent in the support ticket to setup 10 domains for me. And one time I sent in a support ticket and then called like 5 mins later, the person in tech to answered my call was already working on my problem and was like "ohh hello there, yes I'm looking at it right now, i'll fix this and move this to here and set this up for you right now"

I mean YEAH BABY!

Needless to say I've got my 2nd server with National-net already and will i'm sure order more in the future.

HIGHLY recommended.

OH AND DID i MENTION THERE BANDWIDTH IS FASTER THE HELL!!
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Old 04-19-2003, 07:13 AM   #5
AdultNex
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Quote:
Originally posted by Driven
YEP I got one of there Christmas specials back in December where they matched prices for 1 week. Damn did they open my eyes up to what a hosting company SHOULD BE! They are BY FAR THE BEST HOSTING COMPANY YOU'LL EVER DEAL WITH! Quote me on that.

I can show you support tickets (which are all timed & recorded) where it took them 10 minutes after I sent in the support ticket to setup 10 domains for me. And one time I sent in a support ticket and then called like 5 mins later, the person in tech to answered my call was already working on my problem and was like "ohh hello there, yes I'm looking at it right now, i'll fix this and move this to here and set this up for you right now"

I mean YEAH BABY!

Needless to say I've got my 2nd server with National-net already and will i'm sure order more in the future.

HIGHLY recommended.

OH AND DID i MENTION THERE BANDWIDTH IS FASTER THE HELL!!
For their prices, they've gotta have good service.
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Old 04-19-2003, 07:46 AM   #6
Calvinguy
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Quote:
Originally posted by AdultNex


For their prices, they've gotta have good service.
I jumped on the December deal wagon too and got a 10 mbit/s for $399 fully managed and the same great service They do a really good job.
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Old 04-19-2003, 08:26 AM   #7
RobertD
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Quote:
Originally posted by AdultNex
In web hosting terms, that's no way to judge a hosting company. The only real way is waiting a few months into the service and letting us know then.
I've been with National Net for 4 years now, and they have ALWAYS been just like Driven and Brujah describe. Response time to work orders and trouble tickets is measured in minutes.

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Old 04-19-2003, 08:28 AM   #8
Luc
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They're the best.

I got in on the price match special too (thanks to brujah) and
I've been super happy with them.

I don't think I ever had to wait more than 10 minutes for my
support ticket to be answered, even on Chrismas Eve
and New Years day.

No doubt in my mind these guys are the best!

Luc L.
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Old 04-19-2003, 09:24 AM   #9
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Quote:
Originally posted by AdultNex


For their prices, they've gotta have good service.
when you become serious about your business, price is not your biggest consideration.
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Old 04-19-2003, 09:25 AM   #10
Rochard
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We used to use Nat Net....... Their customer support rocks!!!
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Old 04-19-2003, 09:28 AM   #11
RobertD
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Quote:
Originally posted by Driven
Damn did they open my eyes up to what a hosting company SHOULD BE!
This about says it all right here.
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Old 04-19-2003, 09:28 AM   #12
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Good hosts are hard to come by. And pricing has nothing to do with their service.

We have been with our host for a long time and not one single bit of down time.
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Old 04-19-2003, 09:33 AM   #13
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"Additional Transfer $8.00$/Gig " isent that a lot?
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Old 04-19-2003, 10:37 AM   #14
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I agree, Nat-net is the creme of the corp..........

plus sweetT is a pretty cool dude
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Old 04-19-2003, 11:17 AM   #15
SweetT
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Wow....what a great thread to wake up to

You guys are just too kind....it really is nice to see that all of the hard work pays off! NationalNet does not mind being thought of as expensive....we have always been more than most of the other hosting companies but then again we have always invested more in our infrastructure than most other companies, as well. This was actually evidenced this week when there was a FIRE in the DataCenter accross the hall from us. The building was evacuated, the power was shut off, the Fire Department came trampling through everything but our DataCenter never missed a beat. Our phones were automatically forwarded to another office where we had people answering tech support tickets and phone calls like it was any other day. Not a single customer even noticed. (thank goodness the fire turned out to be nothing major, just a short in a power supply in the Qwest Center, but either way we never missed a beat).

Think about it a minute....if this happened to your hosting company and they were not prepared for such an eventuality you probably would not even be mad.....I mean who could blame them for a fire?? But the reality is that we try to be prepared for as much as possible so that we never have to apologize. Does this mean we are perfect? Absolutely not...but we try as hard as we possibly can


Quote:
Originally posted by Kristoffer
"Additional Transfer $8.00$/Gig " isent that a lot?
Yes. Kristoffer, it is alot...but that is only on our Virtual Accounts that we really do not target anyway. Out of our many hundreds of servers we only have 5 Virtual Servers because it is not our target market. The fact is that the majority of our revenue comes from Clients that push more than 50mbps and we have a number of clients that push hundreds of megabits per second. So, to answer your question, yes...it is alot

Thanks again, everyone....you are too kind


--T
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