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Old 03-29-2003, 10:04 AM   #1
Morphius
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Join Date: May 2002
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I have a problem with Hotmail need your help

We are running an adult DVD store for years.
Most of our customers are using their hotmail accounts when they place an order with us. Unfortunately hotmail servers are blocking all emails from our server and thanks to that, customer doesn?t get his confirmation purchase email, his shipping confirmation, or if he writes to us we cannot reply.
How do we go about it? Who do we contact?
Your help will be greatly appreciated.
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Old 03-29-2003, 10:06 AM   #2
Probono
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Quote:
Originally posted by Morphius
We are running an adult DVD store for years.
Most of our customers are using their hotmail accounts when they place an order with us. Unfortunately hotmail servers are blocking all emails from our server and thanks to that, customer doesn?t get his confirmation purchase email, his shipping confirmation, or if he writes to us we cannot reply.
How do we go about it? Who do we contact?
Your help will be greatly appreciated.
Get another domain and use it for notifications.
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Old 03-29-2003, 10:06 AM   #3
BRISK
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ummmm....contact Hotmail and ask them?
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Old 03-29-2003, 10:07 AM   #4
vegas2003
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Hotmail is tough to get an answer from-I called once about a problem and you have to pay for their help-I would goto www.msn.com or hotmail.com and see how to contact them
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Old 03-29-2003, 10:11 AM   #5
G Sharp
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Quote:
Originally posted by Morphius
We are running an adult DVD store for years.
Most of our customers are using their hotmail accounts when they place an order with us. Unfortunately hotmail servers are blocking all emails from our server and thanks to that, customer doesn?t get his confirmation purchase email, his shipping confirmation, or if he writes to us we cannot reply.
How do we go about it? Who do we contact?
Your help will be greatly appreciated.

Hotmail uses brightmail for spam blocking. You probably will need to contact BOTH hotmail and brightmail.
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Old 03-29-2003, 10:40 AM   #6
Morphius
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Thansk for the replies...do you know who do I contact?
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Old 03-29-2003, 10:42 AM   #7
Snazzy
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consider offering free email accounts on your site?
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Old 03-29-2003, 10:57 AM   #8
Morphius
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Quote:
consider offering free email accounts on your site?
Very interesting idea...thanks
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Old 03-29-2003, 11:02 AM   #9
pantymaniac
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siöply Write on your site that

Free mail servers consider this mails like junk
and if they want anything they use another ones

quick but nice solution
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Old 03-29-2003, 11:03 AM   #10
G Sharp
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Quote:
Originally posted by Morphius


Very interesting idea...thanks
If you plan on doing that, try the webmaster program for boxfrog.com they pay you 25 cents for every free email account you give away.
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