People Keep Sending me Money for Virtual Goods But I don't Have Time to Send them Help!

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  • clickity click
    So Fecking Bummed
    • Aug 2014
    • 3682

    #1

    Business People Keep Sending me Money for Virtual Goods But I don't Have Time to Send them Help!

    Ok, this sounds wrong.

    But,

    I have a website set up that sells virtual products. I only sell 3 items which cost £3, £18 or £30.

    Now I only get about 10 uniques a day to this mainstream site but people seem to love it and keep buying through PayPal.

    I will get a sale every so often although this could be huge if I promoted it right but I don't have the time so I don't..

    Sometimes I will get 2 sales a day, other times I will get zero sales for 2 months then a £30 order.

    If someone buys it takes time to send the digital goods, this can take up to 30 minutes for a £30 order.

    Up till recently I have managed to keep on top of things and for the most part the people that paid received their order but now I find I can't complete.
    I dare not even check my email because I know there are people that have paid and not received. Some of these are regular buyers as well. Of course they can claim back through Paypal which I fully expect them to do but I wish I could keep on top of things.
  • j3rkules
    VIP
    • Jul 2013
    • 22111

    #2
    Where is the question man?

    Comment

    • aka123
      Confirmed User
      • Jul 2014
      • 4450

      #3
      Is this some joke? I don't get it. No time to send digital goods? These kinds of things are usually automated in normal ecommerce platform.

      Comment

      • clickity click
        So Fecking Bummed
        • Aug 2014
        • 3682

        #4
        I think it was supposed to be a rant but then changed to business.

        If I ask one question it would be.

        What should I do or (anyone wanna buy site).

        Comment

        • clickity click
          So Fecking Bummed
          • Aug 2014
          • 3682

          #5
          Originally posted by aka123
          Is this some joke? I don't get it. No time to send digital goods? These kinds of things are usually automated in normal ecommerce platform.
          It's not auto. I have to manually select multiple items, upload via ftp, create email etc etc..

          Comment

          • aka123
            Confirmed User
            • Jul 2014
            • 4450

            #6
            Originally posted by clickity click
            It's not auto. I have to manually select multiple items, upload via ftp, create email etc etc..
            Why you don't automate it? There are just 3 products, right? You could even just create a draft email for all these products and change just the recipients email when sending the order (so max. 3 emails per order). But I would get regular ecommerce platform or plugin and automate this.

            Comment

            • Adraco
              Confirmed User
              • May 2009
              • 3745

              #7
              Digital goods gets delivered digitally and automatically, that is the whole point.

              You're doing it wrong!
              ----------------------------------------------------------------------------------
              The truth is not affected by the beliefs, or doubts, of the majority.

              Comment

              • clickity click
                So Fecking Bummed
                • Aug 2014
                • 3682

                #8
                Originally posted by aka123
                Why you don't automate it? There are just 3 products, right? You could even just create a draft email for all these products and change just the recipients email when sending the order (so max. 3 emails per order). But I would get regular ecommerce platform or plugin and automate this.
                No, you misunderstand!

                One email per order, the customers. And I already have a draft that I use again and again and again and again.

                I need to find the relative order (example 11232) which they get from the website and locate it on a spreadsheet so I know what to send them...

                Ok, so perhaps there are not just 3 items.. actually there are 1000's of items but I only sell in 3 price brackets.

                Comment

                • xfl
                  Confirmed User
                  • May 2014
                  • 162

                  #9
                  Curious, what are the digital goods?

                  Comment

                  • clickity click
                    So Fecking Bummed
                    • Aug 2014
                    • 3682

                    #10
                    Originally posted by xfl
                    Curious, what are the digital goods?
                    It's Muzick

                    Comment

                    • aka123
                      Confirmed User
                      • Jul 2014
                      • 4450

                      #11
                      Originally posted by clickity click
                      No, you misunderstand!

                      One email per order, the customers. And I already have a draft that I use again and again and again and again.

                      I need to find the relative order (example 11232) which they get from the website and locate it on a spreadsheet so I know what to send them...

                      Ok, so perhaps there are not just 3 items.. actually there are 1000's of items but I only sell in 3 price brackets.
                      OK, you need a webshop. You know, a real one. I get "desperate" just from reading that (I feel your pain).

                      So, why you don't already have one? What is your site anyways; the platform? Doesn't Paypal offer quite sophisticated tools with what alone you can automate your order fulfilling?

                      Comment

                      • AdultKing
                        Raise Your Weapon
                        • Jun 2003
                        • 15601

                        #12
                        Nobody is this stupid, are they ?

                        Comment

                        • clickity click
                          So Fecking Bummed
                          • Aug 2014
                          • 3682

                          #13
                          The site is pure html, just 13 pages.
                          It sells lots of different muzick, but each sale is based upon how many customer wants, either 1, 10 or 20.

                          Once they decide track numbers they enter that into Form via PayPal.

                          Is long process.

                          Oh, and. Dick you adult king

                          Comment

                          • EddyTheDog
                            Just Doing My Own Thing
                            • Jan 2011
                            • 25433

                            #14
                            Originally posted by clickity click
                            No, you misunderstand!

                            One email per order, the customers. And I already have a draft that I use again and again and again and again.

                            I need to find the relative order (example 11232) which they get from the website and locate it on a spreadsheet so I know what to send them...

                            Ok, so perhaps there are not just 3 items.. actually there are 1000's of items but I only sell in 3 price brackets.
                            Originally posted by clickity click
                            The site is pure html, just 13 pages.
                            It sells lots of different muzick, but each sale is based upon how many customer wants, either 1, 10 or 20.

                            Once they decide track numbers they enter that into Form via PayPal.

                            Is long process.

                            Oh, and. Dick you adult king
                            There are 1000's of items on 13 pure HTML pages? - None of this makes any sense at all...

                            Comment

                            • pornstarlet-net
                              Confirmed User
                              • Jul 2015
                              • 119

                              #15
                              Setup an Ecommerce platform to automate everything

                              Comment

                              • AllAboutCams
                                Femcams.com
                                • Jul 2011
                                • 12234

                                #16
                                Originally posted by pornstarlet-net
                                Setup an Ecommerce platform to automate everything
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                                Comment

                                • SilentKnight
                                  Megan Fox's fluffer
                                  • Oct 2005
                                  • 24818

                                  #17
                                  So, you took money from customers for a product - and failed to deliver the product.

                                  I suggest you spend whatever time it takes to manually provide them with the product...then figure a way to automate it.

                                  The answer is rather basic and simple.

                                  Comment

                                  • aka123
                                    Confirmed User
                                    • Jul 2014
                                    • 4450

                                    #18
                                    Here, hopefully this helps.

                                    https://www.paypal.com/webapps/mpp/digital-goods

                                    How to Set Up Digital Delivery for PayPal | Chron.com

                                    Comment

                                    • Magnetron
                                      Lord High Groundhog
                                      • Jun 2013
                                      • 1841

                                      #19
                                      I just sent you $30 to have my cock virtually sucked off by MetaMan.
                                      .
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                                      with your own butcher knife in hand concealed behind your back
                                      you stood for
                                      ever before the window saying
                                      nothing

                                      Comment

                                      • Jel
                                        Confirmed User
                                        • Feb 2007
                                        • 6904

                                        #20
                                        Can't keep up with a $30 sale every 2 months, because sometimes you get 2 x $30 orders in a single day?

                                        This thread delivers

                                        Comment

                                        • clickity click
                                          So Fecking Bummed
                                          • Aug 2014
                                          • 3682

                                          #21
                                          Originally posted by EddyTheDog
                                          There are 1000's of items on 13 pure HTML pages? - None of this makes any sense at all...
                                          200 tracks per column, 2 columns per page. 13 pages = 1000's

                                          Comment

                                          • xfl
                                            Confirmed User
                                            • May 2014
                                            • 162

                                            #22
                                            What the url?

                                            Comment

                                            • clickity click
                                              So Fecking Bummed
                                              • Aug 2014
                                              • 3682

                                              #23
                                              Originally posted by xfl
                                              What the url?
                                              Fuckoff.com

                                              Comment

                                              • stoka
                                                Confirmed User
                                                • Dec 2005
                                                • 956

                                                #24
                                                setup a shopping cart and import csv with products, i have 10k items on my clipart site and it all works on its own. If it's lower price per item for more items purchased, you can setup that too

                                                Comment

                                                • Clay
                                                  Confirmed User
                                                  • Dec 2001
                                                  • 735

                                                  #25
                                                  Originally posted by clickity click
                                                  One email per order, the customers. And I already have a draft that I use again and again and again and again.

                                                  I need to find the relative order (example 11232) which they get from the website and locate it on a spreadsheet so I know what to send them...

                                                  At a bare minimum hire a programmer to automate it for you so you dont have these problems. Spending a good $200-500 now to have it work without you will save you a lifetime of support aggravation and returns.

                                                  I'm surprised your payment processor hasn't cut you off for not delivering goods to people who paid.

                                                  Comment

                                                  • xXXtesy10
                                                    Fakecoin Investor
                                                    • Jul 2012
                                                    • 7127

                                                    #26
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                                                    Comment

                                                    • AdultKing
                                                      Raise Your Weapon
                                                      • Jun 2003
                                                      • 15601

                                                      #27
                                                      What I don't get is this.

                                                      How is the OP able to sell this music from his copy a shop ?

                                                      Is it licensed or is it possible that the OP is stealing this music and reselling it ?

                                                      Comment

                                                      • clickity click
                                                        So Fecking Bummed
                                                        • Aug 2014
                                                        • 3682

                                                        #28
                                                        Originally posted by Clay
                                                        At a bare minimum hire a programmer to automate it for you so you dont have these problems. Spending a good $200-500 now to have it work without you will save you a lifetime of support aggravation and returns.

                                                        I'm surprised your payment processor hasn't cut you off for not delivering goods to people who paid.
                                                        Well as it's PayPal I guess they will just claim it back, same as if you buy off ebay and the item isn't delivered.

                                                        I could have actually delivered the products in the time I have wasted in this thread.

                                                        Comment

                                                        • AdultKing
                                                          Raise Your Weapon
                                                          • Jun 2003
                                                          • 15601

                                                          #29
                                                          Originally posted by clickity click
                                                          Well as it's PayPal I guess they will just claim it back, same as if you buy off ebay and the item isn't delivered.
                                                          and if enough of them do that then bye bye Paypal account

                                                          Comment

                                                          • clickity click
                                                            So Fecking Bummed
                                                            • Aug 2014
                                                            • 3682

                                                            #30
                                                            Originally posted by AdultKing
                                                            and if enough of them do that then bye bye Paypal account
                                                            Doesn't matter.

                                                            Comment

                                                            • AdultKing
                                                              Raise Your Weapon
                                                              • Jun 2003
                                                              • 15601

                                                              #31
                                                              Originally posted by clickity click
                                                              Doesn't matter.
                                                              So, are you stealing the music you're selling ? Or do you have some kind of deal with the record labels ?

                                                              Comment

                                                              • clickity click
                                                                So Fecking Bummed
                                                                • Aug 2014
                                                                • 3682

                                                                #32
                                                                Originally posted by AdultKing
                                                                So, are you stealing the music you're selling ? Or do you have some kind of deal with the record labels ?
                                                                record labels?

                                                                Comment

                                                                • AdultKing
                                                                  Raise Your Weapon
                                                                  • Jun 2003
                                                                  • 15601

                                                                  #33
                                                                  Originally posted by clickity click
                                                                  record labels?
                                                                  You say you're selling music, someone owns it.

                                                                  Comment

                                                                  • Colmike9
                                                                    (>^_^)b
                                                                    • Dec 2011
                                                                    • 7230

                                                                    #34
                                                                    Originally posted by AdultKing
                                                                    You say you're selling music, someone owns it.
                                                                    I was wondering the same thing.. Who allows someone to resell music on an amateur page that has to process the tracks manually?
                                                                    Unless it's royalty free music only, which is the only thing that really makes sense to me here while keeping things legal..
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                                                                    Comment

                                                                    • clickity click
                                                                      So Fecking Bummed
                                                                      • Aug 2014
                                                                      • 3682

                                                                      #35
                                                                      It's backing tracks. So not original music but in the style of.
                                                                      No vocals etc.

                                                                      Comment

                                                                      • clickity click
                                                                        So Fecking Bummed
                                                                        • Aug 2014
                                                                        • 3682

                                                                        #36
                                                                        I also have one for karaoke, same story.

                                                                        Comment

                                                                        • AdultKing
                                                                          Raise Your Weapon
                                                                          • Jun 2003
                                                                          • 15601

                                                                          #37
                                                                          Originally posted by Colmike7
                                                                          Unless it's royalty free music only
                                                                          Royalty Free != Public Domain

                                                                          He'd still need a license.

                                                                          Comment

                                                                          • AdultKing
                                                                            Raise Your Weapon
                                                                            • Jun 2003
                                                                            • 15601

                                                                            #38
                                                                            Originally posted by clickity click
                                                                            It's backing tracks. So not original music but in the style of.
                                                                            No vocals etc.
                                                                            Originally posted by clickity click
                                                                            I also have one for karaoke, same story.
                                                                            So it's unlicensed then obviously. Someone owns this music.

                                                                            Comment

                                                                            • clickity click
                                                                              So Fecking Bummed
                                                                              • Aug 2014
                                                                              • 3682

                                                                              #39
                                                                              Yes I own it.

                                                                              Comment

                                                                              • AdultKing
                                                                                Raise Your Weapon
                                                                                • Jun 2003
                                                                                • 15601

                                                                                #40
                                                                                Originally posted by clickity click
                                                                                Yes I own it.
                                                                                So you're a musician then ?

                                                                                Comment

                                                                                • clickity click
                                                                                  So Fecking Bummed
                                                                                  • Aug 2014
                                                                                  • 3682

                                                                                  #41
                                                                                  Originally posted by AdultKing
                                                                                  So you're a musician then ?
                                                                                  No, I am tone deaf. I am a businessman.

                                                                                  Comment

                                                                                  • AdultKing
                                                                                    Raise Your Weapon
                                                                                    • Jun 2003
                                                                                    • 15601

                                                                                    #42
                                                                                    Originally posted by clickity click
                                                                                    No, I am tone deaf. I am a businessman.
                                                                                    Ok let's examine this.

                                                                                    If it's music, someone wrote it, someone played it, someone recorded it, someone published it. So all those people own rights to it.

                                                                                    How are you able to sell it, since even Karaoke backing music is subject to copyright ?

                                                                                    Did you buy a resale license for every track ? Because if not you're stealing.

                                                                                    Comment

                                                                                    • EddyTheDog
                                                                                      Just Doing My Own Thing
                                                                                      • Jan 2011
                                                                                      • 25433

                                                                                      #43
                                                                                      Originally posted by clickity click
                                                                                      200 tracks per column, 2 columns per page. 13 pages = 1000's
                                                                                      I smell something off - Not sure if it's bovine or maybe it's fishy?..

                                                                                      Comment

                                                                                      • AdultKing
                                                                                        Raise Your Weapon
                                                                                        • Jun 2003
                                                                                        • 15601

                                                                                        #44
                                                                                        Originally posted by EddyTheDog
                                                                                        I smell something off - Not sure if it's bovine or maybe it's fishy?..
                                                                                        Quite bovine in nature I believe.

                                                                                        Coming soon after he wanted to copy a shop.

                                                                                        Perhaps he just scraped someone else's online shop into pure html

                                                                                        Comment

                                                                                        • clickity click
                                                                                          So Fecking Bummed
                                                                                          • Aug 2014
                                                                                          • 3682

                                                                                          #45
                                                                                          Originally posted by AdultKing
                                                                                          Quite bovine in nature I believe.

                                                                                          Coming soon after he wanted to copy a shop.

                                                                                          Perhaps he just scraped someone else's online shop into pure html
                                                                                          Two different projects. The 'copy a shop' shop was abandoned for now as I don't have time to do it.
                                                                                          The muzick site has been online for nearly 10 years. I was mainstream before adult.

                                                                                          Comment

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