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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 11-20-2014, 06:00 AM   #1
Naughty
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Location: Utopia
Posts: 6,466
Awesome customer service, but then not... smtp related.

Always nice to talk to friendly reps. Any good and affordable SMTP servers around?

Quote:
Me:
Hi,

Can you tell me what the error below means?
Doel SMTP server wil geen berichten 'body' ontvangen

It is Dutch, but you see the BODY element in there i suspect it is a known error to you either way
Welcome Me! Your request has been directed to the Technical Support [ENG] department. Please wait for our operator to answer your call.
Call accepted by operator Operator. Currently in room: Me, Operator.
Operator:
Hello, Me. Send me a screenshot of the error message.
Me:
We have no current credits, but i see there's a new option to use 6000 monthly, we only send <1500
Me:
I have no screenshot
Operator:
Make a screenshot then.
Me:
it is either a message related to no credits, or i am lost we have been using the service for years, never seen it
Operator:
What is the username of your account?
Me:
haha, a screenshot will be useless, it is a message in Sendblaster. It is exactly the text i pasted, nothing more nothing less
Me:
accountname
Me:
It translates to "Target SMTP server does not want to recieve BODY messages"
Operator:
What is the username of your account?
Me:
Just told you, accountname
Operator:
Username is the email address which has been used for registration.
Me:
[email protected]
Me:
i might need to reconfigure for the free usage
Operator:
There are no active subscriptions in your account. That is the reason why you are not able to send emails anymore.
We assign a free package only for trial purposes.
Me:
ok, got it. Still no Paypal option?
Operator:
Paypal option is available.
Me:
This is somewhat misleading then though
Me:
SMTP is here to help, offering you 6.000 free emails per month (200/day) without restrictions and forever.
Operator:
Could you send me a screenshot of "without restrictions and forever"?
Me:
no screenshot, feel free to click the link
Me:
- url -
Me:
4th paragraph
Me:
forever is even Bold Smiley: Wink
Operator:
I see. We will remove this page.
Feel free to make a new order on the "Pricing" page of our website.
Me:
Ok. I will. I understand mistakes can happen.
Operator:
Have a good day, bye.
Me:
You're welcome.
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Old 11-20-2014, 06:14 AM   #2
Klen
 
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Define "affordable" .It kind a sound like you asking for something what cost 5$ yearly lol
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Old 11-20-2014, 06:54 AM   #3
Naughty
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You read my mind buddy.
Only sending couple thousand emails/year. Only reason i need it is to increase my delivery-rate.
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Old 11-20-2014, 06:58 AM   #4
anexsia
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Can't you use something like Mailgun?
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Old 11-20-2014, 07:07 AM   #5
Naughty
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Quote:
Originally Posted by anexsia View Post
Can't you use something like Mailgun?
Never heard of it. Then again, the purpose of this thread was to find out what is available. So, thanks, i will look into the workings of that.
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