Awesome customer service, but then not... smtp related.

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  • Naughty
    Confirmed User
    • Jul 2001
    • 6487

    #1

    Awesome customer service, but then not... smtp related.

    Always nice to talk to friendly reps. Any good and affordable SMTP servers around?

    Me:
    Hi,

    Can you tell me what the error below means?
    Doel SMTP server wil geen berichten 'body' ontvangen

    It is Dutch, but you see the BODY element in there i suspect it is a known error to you either way
    Welcome Me! Your request has been directed to the Technical Support [ENG] department. Please wait for our operator to answer your call.
    Call accepted by operator Operator. Currently in room: Me, Operator.
    Operator:
    Hello, Me. Send me a screenshot of the error message.
    Me:
    We have no current credits, but i see there's a new option to use 6000 monthly, we only send <1500
    Me:
    I have no screenshot
    Operator:
    Make a screenshot then.
    Me:
    it is either a message related to no credits, or i am lost we have been using the service for years, never seen it
    Operator:
    What is the username of your account?
    Me:
    haha, a screenshot will be useless, it is a message in Sendblaster. It is exactly the text i pasted, nothing more nothing less
    Me:
    accountname
    Me:
    It translates to "Target SMTP server does not want to recieve BODY messages"
    Operator:
    What is the username of your account?
    Me:
    Just told you, accountname
    Operator:
    Username is the email address which has been used for registration.
    Me:
    [email protected]
    Me:
    i might need to reconfigure for the free usage
    Operator:
    There are no active subscriptions in your account. That is the reason why you are not able to send emails anymore.
    We assign a free package only for trial purposes.
    Me:
    ok, got it. Still no Paypal option?
    Operator:
    Paypal option is available.
    Me:
    This is somewhat misleading then though
    Me:
    SMTP is here to help, offering you 6.000 free emails per month (200/day) without restrictions and forever.
    Operator:
    Could you send me a screenshot of "without restrictions and forever"?
    Me:
    no screenshot, feel free to click the link
    Me:
    - url -
    Me:
    4th paragraph
    Me:
    forever is even Bold Smiley: Wink
    Operator:
    I see. We will remove this page.
    Feel free to make a new order on the "Pricing" page of our website.
    Me:
    Ok. I will. I understand mistakes can happen.
    Operator:
    Have a good day, bye.
    Me:
    You're welcome.
    seks.ai for sale - ping me
  • Klen
    • Aug 2006
    • 32235

    #2
    Define "affordable" .It kind a sound like you asking for something what cost 5$ yearly lol

    Comment

    • Naughty
      Confirmed User
      • Jul 2001
      • 6487

      #3
      You read my mind buddy.
      Only sending couple thousand emails/year. Only reason i need it is to increase my delivery-rate.
      seks.ai for sale - ping me

      Comment

      • anexsia
        Confirmed User
        • May 2010
        • 5735

        #4
        Can't you use something like Mailgun?

        Comment

        • Naughty
          Confirmed User
          • Jul 2001
          • 6487

          #5
          Originally posted by anexsia
          Can't you use something like Mailgun?
          Never heard of it. Then again, the purpose of this thread was to find out what is available. So, thanks, i will look into the workings of that.
          seks.ai for sale - ping me

          Comment

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