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Old 09-30-2014, 02:37 AM   #1
pimpware
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PAXUM contact me please URGENT

Hi,

I just open a ticket but since the paxum support take so long to reply I hope someone from paxum can help me here.

This is a copy from my ticket:
Quote:
My card expires this month, but today it is yet September and I just got an email saying it has expired. Please tell me it will work today on an ATM. I have funds on that card and was expecting to withdraw them today!

Tell me this isn't happening, 1st it take 2 MONTHS to process the new card, it just was shipped yesterday! 2nd it has expired before the end of the month?

Thanks
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Old 09-30-2014, 03:05 AM   #2
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You need Ruth.
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Old 09-30-2014, 03:16 AM   #3
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chris or ruth...
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Old 09-30-2014, 04:27 AM   #4
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dude, you are fucked. as fas as I know it takes months to get the money from your expired card
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Old 09-30-2014, 04:34 AM   #5
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I my case, 2 years ago, my funds were recovered from expired card in 20days.
But i also interested how long does it take now?
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Last edited by seeandsee; 09-30-2014 at 04:36 AM..
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Old 09-30-2014, 04:42 AM   #6
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Old 09-30-2014, 04:47 AM   #7
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My card expired today too, last year I had a few bucks there but this time I was more careful, I remember it took quite long to get those funds back. Anyway, I received a new card more than a month ago.

Last edited by Denny; 09-30-2014 at 04:49 AM..
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Old 09-30-2014, 05:01 AM   #8
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Quote:
Originally Posted by 3xmedia View Post
dude, you are fucked. as fas as I know it takes months to get the money from your expired card
only a couple of days, paxum
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Old 09-30-2014, 05:26 AM   #9
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Ok the paxum website shows it expired, I just fund my hosting with $4.95 and it worked, 15 min ago I just withdraw almost all funds from ATM without any problems.

But from the paxum website the card balance is frozen like I never got money from the ATM.
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Old 09-30-2014, 05:37 AM   #10
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Quote:
Originally Posted by pimpware View Post
Ok the paxum website shows it expired, I just fund my hosting with $4.95 and it worked, 15 min ago I just withdraw almost all funds from ATM without any problems.

But from the paxum website the card balance is frozen like I never got money from the ATM.
Card is probably working on bank end (card still active, expires tomorrow, mastercard don't block you earlier ), it would be nice to see what paxum says...
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Old 09-30-2014, 06:56 AM   #11
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Just tested myself, and card is still working fine on ATM (valid 9/14)
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Old 09-30-2014, 07:06 AM   #12
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Just got the new card on the mail!! WTF, on the paxum website it says it was shipped yesterday
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Old 09-30-2014, 07:07 AM   #13
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Originally Posted by seeandsee View Post
Just tested myself, and card is still working fine on ATM (valid 9/14)
Did you check your card balance?
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Old 09-30-2014, 08:05 AM   #14
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Anybody else got the new card?

I guess it is all sorted out for me, support reply that they will transfer the remain funds to the new card.


In the end I guess the major problem was the lack of communication paxum-client


Regards
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Last edited by pimpware; 09-30-2014 at 08:13 AM.. Reason: add info
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Old 09-30-2014, 08:19 AM   #15
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Quote:
Originally Posted by pimpware View Post
Anybody else got the new card?

I guess it is all sorted out for me, support reply that they will transfer the remain funds to the new card.


In the end I guess the major problem was the lack of communication paxum-client


Regards
I got mine like 1.5 months ago but in my Paxum account it still says "Printing"
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Old 09-30-2014, 09:06 AM   #16
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Partly related question, if I understand, expiry date for example 09/2014, this means card it is valid all 09 (september) month, and no more valid from 10/2014 (first day of 10th so 1 October)? And, the new card is issued 1 month before expiry date, so, would be in "printing" since late 08/2014 or early 09/2014? And, there should be a $45 balance in walled on day of printing (1 day before expiry?) to pay the $45 (yearly?) fee like for new card issuing?
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