PAXUM contact me please URGENT
 

Hi,

I just open a ticket but since the paxum support take so long to reply I hope someone from paxum can help me here.

This is a copy from my ticket:

Thanks

You need Ruth.

chris or ruth...

dude, you are fucked. as fas as I know it takes months to get the money from your expired card :Oh crap

I my case, 2 years ago, my funds were recovered from expired card in 20days.
But i also interested how long does it take now?

You are not alone, man...

My card expired today too, last year I had a few bucks there but this time I was more careful, I remember it took quite long to get those funds back. Anyway, I received a new card more than a month ago.

only a couple of days, paxum :thumbsup

Ok the paxum website shows it expired, I just fund my hosting with $4.95 and it worked, 15 min ago I just withdraw almost all funds from ATM without any problems.

But from the paxum website the card balance is frozen like I never got money from the ATM.

Card is probably working on bank end (card still active, expires tomorrow, mastercard don't block you earlier :) ), it would be nice to see what paxum says...

Just tested myself, and card is still working fine on ATM (valid 9/14)

Just got the new card on the mail!! WTF, on the paxum website it says it was shipped yesterday :1orglaugh

Did you check your card balance?

Anybody else got the new card?

I guess it is all sorted out for me, support reply that they will transfer the remain funds to the new card.


In the end I guess the major problem was the lack of communication paxum-client


Regards

I got mine like 1.5 months ago but in my Paxum account it still says "Printing" :error

Partly related question, if I understand, expiry date for example 09/2014, this means card it is valid all 09 (september) month, and no more valid from 10/2014 (first day of 10th so 1 October)? And, the new card is issued 1 month before expiry date, so, would be in "printing" since late 08/2014 or early 09/2014? And, there should be a $45 balance in walled on day of printing (1 day before expiry?) to pay the $45 (yearly?) fee like for new card issuing?