Anybody else having issues at Amerinoc now? Dbase retaled? - GoFuckYourself.com

Naughty · 12-17-2013, 03:51 AM

Four different installations of our script stopped working about two hours ago, while we did nothing (just turned morning).

Since it is four different installs altogether i am sure it is server related, maybe Zend, or MySQL.

We get installation startups / error reports / product display taking turns, so it is not a solid error to go by.

Product prices have changed by 50% or so as well, without us changing a thing. It is all over our stores, including inactive and demo stores.

Strange stuff, annoying with nothing to go by.

We're on support now, just checking to see if anybody else noticed changes? We need a grip on something....

Markul · 12-17-2013, 03:53 AM

Everything is good one the one dedicated box I still have with them.

Naughty · 12-17-2013, 03:55 AM

Thanks.
Pretty crappy, we're losing money and any visitor can initiate an installation procedure due to us not being able to enter admin and turn maintenance mode on. Highest traffic stores have been put to a blank page just to prevent that from happening;-(.

Markul · 12-17-2013, 03:56 AM

Quote:

Originally Posted by Naughty

Thanks.
Pretty crappy, we're losing money and any visitor can initiate an installation procedure due to us not being able to enter admin and turn maintenance mode on. Highest traffic stores have been put to a blank page just to prevent that from happening;-(.

Damn. Usually their support replies within minutes though, hope you get it resolved fast!

Naughty · 12-17-2013, 03:56 AM

ps. Title should be Related, not Retaled

Naughty · 12-17-2013, 03:58 AM

Quote:

Originally Posted by Markul

Damn. Usually their support replies within minutes though, hope you get it resolved fast!

I'm not naming names but this is obviously one of those things you want solved FAST, but i just got an email from one of the steady workers there asking for one of the websites, whereas i emailed him a detailed overview of sites and install paths 40 minutes before:/

Naughty · 12-17-2013, 03:59 AM

6k, ty;-)

Markul · 12-17-2013, 04:02 AM

Congrats on 6K.

40 minutes is not very impressive, at least not compared to what I've experienced - but on the other hand, they could have other big issues and it's in the middle of the night for them now.

Naughty · 12-17-2013, 04:11 AM

Thing is, we almost never need support, but when we do we need it from experienced people and during these hours. This is our prime time, daytime, shoppers' time.

Naughty · 12-17-2013, 04:16 AM

When 4 different installations, on four different dbases all stop working at the same time, it should ring a bell to serverguys, no?

Its going on and off every other second, looks to me like the dbase is coming and going. No dbase, script thinks no installation.

klinton · 12-17-2013, 04:42 AM

i am on reseller with them. no problems now

but 2 weeks ago or sth had similar sql problem - my blogs were down...it was resolved by them in 1 hour or sth, after my ticket

Naughty · 12-17-2013, 04:58 AM

2 replies in 3 hours, no help at all.
Time to cancel one of our plans :/

jódete · 12-17-2013, 05:14 AM

nothing db, or it could be. my sites are loading slow as hell. this has been goin on for the past 2 weeks. dont know whats up with Amerinoc. they used to be on the top of their game. will start looking for a new box over at mojo if this shit keeps up.

Naughty · 12-17-2013, 05:20 AM

We just canceled one plan we have because there's webmasters pushing goods for that shortly. I do not want to think about hundreds of serious affiliates losing their traffic over unresponsive support issues.

Not to say they cannot solve issues, just that our level of issues surpass the nightshift speed and knowledge.

3xmedia · 12-17-2013, 05:29 AM

get a real host

jódete · 12-17-2013, 05:55 AM

Quote:

Originally Posted by Naughty

We just canceled one plan we have because there's webmasters pushing goods for that shortly. I do not want to think about hundreds of serious affiliates losing their traffic over unresponsive support issues.

Not to say they cannot solve issues, just that our level of issues surpass the nightshift speed and knowledge.

i sent amerinoc complaints during their reg biz hours an my shit is simple to fix. my sites continue to lag, timeout here and there. surfer wont come back with constant timeouts. what sucks is my servers are paid deep into 2014.

TheSquealer · 12-17-2013, 06:56 AM

I just moved away from them after over 10 years. Fuck them. The support issue as i understand is them outsourcing tech support to a 3rd party. They went from being one of the best hosts in the industry to one of the worst in my opinion.

Fucking assholes there started costing me a lot of money.

Naughty · 12-17-2013, 07:27 AM

Quote:

Originally Posted by TheSquealer

I just moved away from them after over 10 years. Fuck them. The support issue as i understand is them outsourcing tech support to a 3rd party. They went from being one of the best hosts in the industry to one of the worst in my opinion.

Fucking assholes there started costing me a lot of money.

Thanks for the heads up, they might follow Webair then.

Our issue is still unsolved, we lost hundreds of Euros today already and our shopping hours are about over for the day.

Sat here 8 hours pressing refresh and read all i could, giving support tips and whatnot.

Asked for their support number but i did not get it.

Chris? Matt? WTF?!?

SlammedMedia · 12-17-2013, 08:38 AM

I had a database completely vanish a couple weeks ago.

Naughty · 12-17-2013, 09:18 AM

Still no change. At all.

sandman! · 12-17-2013, 12:31 PM

is this a dedicated server or a shared hosting account ?

finding the problem on a server with 1 customer is alot easier then on a server with 100 customers.

Naughty · 12-18-2013, 06:45 AM

Quote:

Originally Posted by sandman!

is this a dedicated server or a shared hosting account ?

finding the problem on a server with 1 customer is alot easier then on a server with 100 customers.

Dedicated, only a few visitors a day, buying visitors.

Today, over 32 hours later, still unchanged situation.
Its not working at all, it turned into the blamegame where we are telling each other how experienced we are.

Yet, again, all 4 installations stopped working at the same time. Installers are shown to each visitor, installing a whole new version/package does no longer work either whereas we installed everything flawlessly last week.

It would have been great if a solution was given, or at least a confirmation of it being strange every install of a script stops working at the exact same time. They say it is our old script (yet the latest version does no longer work either, nor can it be installed again on a fresh domain).

We're done, we lost a lot of money by now and a few years of my life for stressing out.

Clients are calling and members emailing for not being able to access their salespages.

Too bad, i thought they were on top of their game still. I'm disappointed.

mamaliga · 12-18-2013, 08:13 AM

http://linkspun.com/ is fucked too

12-17-2013, 03:51 AM	#1
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Anybody else having issues at Amerinoc now? Dbase retaled? Four different installations of our script stopped working about two hours ago, while we did nothing (just turned morning). Since it is four different installs altogether i am sure it is server related, maybe Zend, or MySQL. We get installation startups / error reports / product display taking turns, so it is not a solid error to go by. Product prices have changed by 50% or so as well, without us changing a thing. It is all over our stores, including inactive and demo stores. Strange stuff, annoying with nothing to go by. We're on support now, just checking to see if anybody else noticed changes? We need a grip on something....

12-17-2013, 06:56 AM	#17
TheSquealer BANNED Industry Role: Join Date: Oct 2004 Location: In Your Head Posts: 25,158	I just moved away from them after over 10 years. Fuck them. The support issue as i understand is them outsourcing tech support to a 3rd party. They went from being one of the best hosts in the industry to one of the worst in my opinion. Fucking assholes there started costing me a lot of money. __________________ . Yes, fewer illegal immigrants working equates to more job opportunities for American citizens. Rochard

12-17-2013, 08:38 AM	#19
SlammedMedia Confirmed User Industry Role: Join Date: Apr 2008 Posts: 1,573	I had a database completely vanish a couple weeks ago. __________________ ICQ: 350-260-628

12-17-2013, 12:31 PM	#21
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	is this a dedicated server or a shared hosting account ? finding the problem on a server with 1 customer is alot easier then on a server with 100 customers. __________________ Need WebHosting ? Email me for some great deals [email protected]

12-17-2013, 03:53 AM	#2
Markul Likes Pie Industry Role: Join Date: Dec 2007 Location: The land that liberated porn Posts: 12,401	Everything is good one the one dedicated box I still have with them.

12-17-2013, 03:55 AM	#3
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Thanks. Pretty crappy, we're losing money and any visitor can initiate an installation procedure due to us not being able to enter admin and turn maintenance mode on. Highest traffic stores have been put to a blank page just to prevent that from happening;-(.

12-17-2013, 03:56 AM	#5
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	ps. Title should be Related, not Retaled

12-17-2013, 03:59 AM	#7
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	6k, ty;-)

12-17-2013, 04:02 AM	#8
Markul Likes Pie Industry Role: Join Date: Dec 2007 Location: The land that liberated porn Posts: 12,401	Congrats on 6K. 40 minutes is not very impressive, at least not compared to what I've experienced - but on the other hand, they could have other big issues and it's in the middle of the night for them now.

12-17-2013, 04:11 AM	#9
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Thing is, we almost never need support, but when we do we need it from experienced people and during these hours. This is our prime time, daytime, shoppers' time.

12-17-2013, 04:16 AM	#10
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	When 4 different installations, on four different dbases all stop working at the same time, it should ring a bell to serverguys, no? Its going on and off every other second, looks to me like the dbase is coming and going. No dbase, script thinks no installation.

12-17-2013, 04:42 AM	#11
klinton So Fucking Banned Industry Role: Join Date: Apr 2003 Location: online Posts: 8,766	i am on reseller with them. no problems now but 2 weeks ago or sth had similar sql problem - my blogs were down...it was resolved by them in 1 hour or sth, after my ticket

12-17-2013, 04:58 AM	#12
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	2 replies in 3 hours, no help at all. Time to cancel one of our plans :/

12-17-2013, 05:14 AM	#13
jódete So Fucking Banned Industry Role: Join Date: Oct 2013 Posts: 635	nothing db, or it could be. my sites are loading slow as hell. this has been goin on for the past 2 weeks. dont know whats up with Amerinoc. they used to be on the top of their game. will start looking for a new box over at mojo if this shit keeps up.

12-17-2013, 05:20 AM	#14
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	We just canceled one plan we have because there's webmasters pushing goods for that shortly. I do not want to think about hundreds of serious affiliates losing their traffic over unresponsive support issues. Not to say they cannot solve issues, just that our level of issues surpass the nightshift speed and knowledge.

12-17-2013, 05:29 AM	#15
3xmedia Confirmed User Industry Role: Join Date: Apr 2004 Posts: 5,721	get a real host

12-17-2013, 09:18 AM	#20
Naughty Confirmed User Industry Role: Join Date: Jul 2001 Location: Utopia Posts: 6,480	Still no change. At all.

12-18-2013, 08:13 AM	#23
mamaliga la gente está muy loca Industry Role: Join Date: Mar 2011 Location: 1Gbps Posts: 1,322	http://linkspun.com/ is fucked too