Paxum Mastercard Problems - GoFuckYourself.com

Fat Panda · 08-17-2013, 12:22 PM

Paxum has been having serious Mastercard problems for almost a month.

Paxum since you refuse to comment on this ongoing problem when will it be cleared up?

Is this a sign of more dire things to come?

lucas131 · 08-17-2013, 12:26 PM

and what exactly is your problem?

Fat Panda · 08-17-2013, 12:28 PM

Transfers back to checking have been disabled for almost a month. This is a very serious issue that Paxum refuses to comment on.

It is very concerning.

Chris · 08-17-2013, 12:40 PM

SAC,
We have not hidden anything or refused to comment. When you login it clearly states that it is down.

We are working on a solution to get this feature back into our system as fast as we can. To think we are doing nothing about it and trying to hide it is absurd.

I love your sensational post title aswell

Fat Panda · 08-17-2013, 12:47 PM

Will Paxum be refunding users yearly Mastercard fee since account features are severely limited?

Chris · 08-17-2013, 12:51 PM

Quote:

Originally Posted by Fat Panda

Will Paxum be refunding users yearly Mastercard fee since account features are severely limited?

Severely limited because one of many features is currently down?

I'll bite - Card to Wallet is part of our wallet features. Paxum charges you $0.00 for the wallet and the wallet features. If you would like me to see about refunding you the charge for the wallet let me know ;)

robwod · 08-17-2013, 12:51 PM

Chris, you have to understand that past experience has somewhat conditioned an affiliate base to be awfully cautious when it comes to errors with respect to "ewallet companies". Thus, when errors are reported -- more especially without updates -- and they persist over an extended period of time, I think it is to be expected that some nervousness will creep into any discussion of Paxum among the webmaster community.

While I believe you are working on a solution, I think it may serve you well to just say what the issue is exactly just to alleviate any concerns. A little clarity beyond "there is an issue, we're trying to fix it" doesn't exactly disclose a lot of information sufficient to make an informed decision with respect to using Paxum.

For example, why is the bank refusing to accept money from the card. If I recall correctly, immediately before that, there was another issue with respect to transfers to/from the card. Isn't it the same bank? Or is it that the funds are stored in different banks that refuse to work with one another, etc. A little clarity would likely go a long way in terms of reassuring people.

PornDiscounts-V · 08-17-2013, 12:52 PM

Go eat some eucalyptus and shut up idiot

Fat Panda · 08-17-2013, 12:53 PM

Quote:

Originally Posted by Chris

Severely limited because one of many features is currently down?

Yes SEVERELY limited. The ability to transfer funds between accounts is a KEY feature.

The fact that you act as if this is no big deal is disturbing.

lucas131 · 08-17-2013, 01:00 PM

i am sorry, but what is the problem? are you receiving money directly to paxum mastercard? how? who? refunds? or what? just because there is something, what i bet you dont even need to use, you have to start threads like this?

fitzmulti · 08-17-2013, 01:03 PM

Who the hell goes "card to wallet"?
This issue doesn't affect me at all, as far as getting my money...

bitch, bitch, bitch...about nothing....PLUS Paxum HAS addressed this from the start...

robwod · 08-17-2013, 01:15 PM

Quote:

Originally Posted by fitzmulti

Who the hell goes "card to wallet"?

I have. And frankly, I don't think it's "bitching" when simply asking for some clarification. Just because it does not affect you or you do not use it, does not make it less relevant for others. Which makes me wonder, did you just come in here to bitch about someone "bitching" for something that doesn't even apply to you?

In my case, I have at times placed too much on my Card and then, if an expected payment is late (for example, an advertiser and/or sponsor payment), I have had to transfer back to the wallet to take care of some p2p payments. Granted this could be chalked up to not keeping enough on both sides, but having expectations of a service you are PAYING for (and yes, you are paying it through the endless nickel and dime fees -- even to transfer between your own accounts -- plus the annual fees) I don't think is too much to ask that if the service has issues, that said issues be clarified.

Chris · 08-17-2013, 02:10 PM

Quote:

Originally Posted by robwod

Chris, you have to understand that past experience has somewhat conditioned an affiliate base to be awfully cautious when it comes to errors with respect to "ewallet companies". Thus, when errors are reported -- more especially without updates -- and they persist over an extended period of time, I think it is to be expected that some nervousness will creep into any discussion of Paxum among the webmaster community.

While I believe you are working on a solution, I think it may serve you well to just say what the issue is exactly just to alleviate any concerns. A little clarity beyond "there is an issue, we're trying to fix it" doesn't exactly disclose a lot of information sufficient to make an informed decision with respect to using Paxum.

For example, why is the bank refusing to accept money from the card. If I recall correctly, immediately before that, there was another issue with respect to transfers to/from the card. Isn't it the same bank? Or is it that the funds are stored in different banks that refuse to work with one another, etc. A little clarity would likely go a long way in terms of reassuring people.

We offer a lot more options than any other competitor, and we are the only ones who had the option of card to wallet available for 3 years. Unfortunately the method we used is no longer available, and we are currently working on a patch to resume service. It's really as simple as that.

Chris · 08-17-2013, 02:11 PM

Quote:

Originally Posted by robwod

In my case, I have at times placed too much on my Card and then, if an expected payment is late (for example, an advertiser and/or sponsor payment), I have had to transfer back to the wallet to take care of some p2p payments.

This is the reason we had card to wallet in place and why we are working to get it back.

signupdamnit · 08-17-2013, 02:44 PM

Quote:

Originally Posted by Chris

I love your sensational post title aswell

"Paxum Mastercard Problems" ?

brassmonkey · 08-17-2013, 03:27 PM

omg

adultforum · 08-17-2013, 03:35 PM

...now everybody should be happy

Best-In-BC · 08-17-2013, 03:37 PM

Why not move to a better bank ?

brassmonkey · 08-17-2013, 03:37 PM

Quote:

Originally Posted by adultforum

...now everybody should be happy

money is more important

Best-In-BC · 08-17-2013, 03:37 PM

Quote:

Originally Posted by adultforum

...now everybody should be happy

Where the Fuck is Canada ?

brassmonkey · 08-17-2013, 03:38 PM

Quote:

Originally Posted by Best-In-BC

Where the Fuck is Canada ?

what's this thing canada?

maximiweb · 08-17-2013, 07:21 PM

Quote:

Originally Posted by adultforum

...now everybody should be happy

bluebook18 · 08-17-2013, 07:39 PM

i <3 paxum

trevesty · 08-17-2013, 08:26 PM

Quote:

Originally Posted by robwod

Chris, you have to understand that past experience has somewhat conditioned an affiliate base to be awfully cautious when it comes to errors with respect to "ewallet companies". Thus, when errors are reported -- more especially without updates -- and they persist over an extended period of time, I think it is to be expected that some nervousness will creep into any discussion of Paxum among the webmaster community.

While I believe you are working on a solution, I think it may serve you well to just say what the issue is exactly just to alleviate any concerns. A little clarity beyond "there is an issue, we're trying to fix it" doesn't exactly disclose a lot of information sufficient to make an informed decision with respect to using Paxum.

For example, why is the bank refusing to accept money from the card. If I recall correctly, immediately before that, there was another issue with respect to transfers to/from the card. Isn't it the same bank? Or is it that the funds are stored in different banks that refuse to work with one another, etc. A little clarity would likely go a long way in terms of reassuring people.

No dog in the fight, but this. Also the condescending attitude doesn't help the situation.

bean-aid · 08-17-2013, 08:57 PM

Wasn't Card to Wallet transfer issue the same thing that happened to epass just prior to meltdown?

Is *wallet* your bank account? If so... I would IMMEDIATELY want my money in my own BANK ACCOUNT.

Carry on... 1 month is a long time to fix any issue. Hope all parties resolve everything.

RuthB · 08-17-2013, 10:14 PM

As Chris said earlier:

Quote:

Originally Posted by Chris

We offer a lot more options than any other competitor, and we are the only ones who had the option of card to wallet available for 3 years. Unfortunately the method we used is no longer available, and we are currently working on a patch to resume service. It's really as simple as that.

It seems there is some confusion about what exactly is affected.

If you want to transfer funds from your Paxum USD Checking Account to your Paxum Mastercard - you can do this instantly at any time

If you want to transfer funds between your Paxum Checking Account to one of your other currency (USD, GBP, CAD, AUD, EUR) Paxum Checking Accounts - you can do this instantly at any time

If you want to transfer funds from your Paxum Checking Account to another Paxum Account-Holder (p2p) - you can do this instantly at any time

If you want to withdraw your funds by wire, check, EFT, to an already existing credit/debit card, or to the Paxum Mastercard - you can do this at any time

If you want to use your Paxum Mastercard at an ATM to withdraw funds or for POS (point of sale) purchases in stores or online - you can do this instantly at any time (as long as you have the funds available of course)

The only feature that is currently affected is the ability to instantly transfer funds FROM the Paxum Mastercard BACK to the Paxum USD Checking Account.

At this juncture I think it is important to note that the only way any Paxum client can get funds on their Paxum Mastercard is by transferring them from the Paxum Checking to the Paxum Mastercard themselves, or by receiving a refund (which is not a typical occurrence). Therefore in most cases, for the funds to be on the Paxum Mastercard in the first place the client must have actively chosen to transfer those funds themselves.

Immediately after we became aware of the situation with regards to transfers, we placed a very large and clearly visible notification on display at the very top of the page when anyone logs in to their Paxum account.

This notification clearly explains that transfers from the Paxum Mastercard to the Paxum Checking account are currently unavailable as a result of an issue on the banks end. Therefore, at the moment, when any Paxum client transfer funds to their Paxum Mastercard they do so knowing that they cannot currently transfer the funds back to the Paxum Checking Account.

We do apologize for the inconvenience, and as Chris said earlier we are working on fixing the problem since we do want to continue to provide this account feature to our customers. As soon as we have an update, please rest assured that we will notify everyone!

Harmon · 08-17-2013, 10:44 PM

Quote:

Originally Posted by vvvvv

Go eat some eucalyptus and shut up idiot

Pandas eat bamboo. Koalas eat eucalyptus. I just wanted to make this clear, just on case it has some overbearing weight as to t he outcome of this thread. Carry on.

Zeiss · 08-17-2013, 10:47 PM

You're the best, Ruth!

Tjeezers · 08-18-2013, 12:30 AM

Quote:

Originally Posted by adultforum

...now everybody should be happy

getting there

JFK · 08-18-2013, 01:31 AM

Quote:

Originally Posted by Zealotry

You're the best, Ruth!

I agree

robwod · 08-18-2013, 05:37 AM

Quote:

Originally Posted by RuthB

It seems there is some confusion about what exactly is affected.

I didn't think there was any confusion at all. The feature that was impacted was the one to which I was addressing. No need for you or Chris to be defensive. No one that I can see, beyond Chris or yourself, is trying to compare competitive services, or we offer more than them, etc.

The question that people had/have is that it's been a while now with this one issue in transferring from the card back to the wallet, and wondering what's going on in that respect. That was all.

Quote:

This notification clearly explains that transfers from the Paxum Mastercard to the Paxum Checking account are currently unavailable as a result of an issue on the banks end. Therefore, at the moment, when any Paxum client transfer funds to their Paxum Mastercard they do so knowing that they cannot currently transfer the funds back to the Paxum Checking Account.

Again, no one that I can see is even questioning the integrity of Paxum. But for anyone who has been in this business a long time and has witnessed previous ewallet companies having issues, understand that when issues do arise, it can trigger a sense of uneasiness when said issue is prevalent for an extended period of time without update. Right or wrong, Paxum is in the shadow of it's predecessors' track record.

And for the record, I like Paxum quite a lot and continue to use it for a lot of things. I do not see that changing anytime soon.

fitzmulti · 08-18-2013, 01:57 PM

Quote:

Originally Posted by robwod

I have. And frankly, I don't think it's "bitching" when simply asking for some clarification. Just because it does not affect you or you do not use it, does not make it less relevant for others. Which makes me wonder, did you just come in here to bitch about someone "bitching" for something that doesn't even apply to you?

In my case, I have at times placed too much on my Card and then, if an expected payment is late (for example, an advertiser and/or sponsor payment), I have had to transfer back to the wallet to take care of some p2p payments. Granted this could be chalked up to not keeping enough on both sides, but having expectations of a service you are PAYING for (and yes, you are paying it through the endless nickel and dime fees -- even to transfer between your own accounts -- plus the annual fees) I don't think is too much to ask that if the service has issues, that said issues be clarified.

I do realize it is useful on occasion, of course.
However, Paxum HAD addressed the situation before in prior threads...
So directing concerns on here, rather than him maybe sending a note to Ruth or Chris directly, might have gotten him the answers he was looking for, w/o starting one more thread...which had already been done a while back.

arock10 · 08-29-2013, 06:58 AM

Wow so a drivers license is suddenly not enough for a paxum mastercard after having no problem for years

arock10 · 08-29-2013, 07:51 AM

Just remember guys, the people with their money on the debit card got their money back when epass went under.

The ones with their money stuck on the wallet never got anything...

CaptainHowdy · 08-29-2013, 09:25 AM

Working great for me ...

Fat Panda · 08-29-2013, 09:27 AM

So Paxum when will this be resolved?

Fat Panda · 09-04-2013, 09:08 AM

Bump for answers

08-17-2013, 12:22 PM	#1
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	Paxum Mastercard Problems Paxum has been having serious Mastercard problems for almost a month. Paxum since you refuse to comment on this ongoing problem when will it be cleared up? Is this a sign of more dire things to come?

08-17-2013, 12:40 PM	#4
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	SAC, We have not hidden anything or refused to comment. When you login it clearly states that it is down. We are working on a solution to get this feature back into our system as fast as we can. To think we are doing nothing about it and trying to hide it is absurd. I love your sensational post title aswell Last edited by Chris; 08-17-2013 at 12:42 PM..

08-17-2013, 12:47 PM	#5
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	Will Paxum be refunding users yearly Mastercard fee since account features are severely limited? Last edited by Fat Panda; 08-17-2013 at 12:48 PM..

08-17-2013, 12:51 PM	#7
robwod Confirmed User Industry Role: Join Date: Nov 2005 Posts: 2,539	Chris, you have to understand that past experience has somewhat conditioned an affiliate base to be awfully cautious when it comes to errors with respect to "ewallet companies". Thus, when errors are reported -- more especially without updates -- and they persist over an extended period of time, I think it is to be expected that some nervousness will creep into any discussion of Paxum among the webmaster community. While I believe you are working on a solution, I think it may serve you well to just say what the issue is exactly just to alleviate any concerns. A little clarity beyond "there is an issue, we're trying to fix it" doesn't exactly disclose a lot of information sufficient to make an informed decision with respect to using Paxum. For example, why is the bank refusing to accept money from the card. If I recall correctly, immediately before that, there was another issue with respect to transfers to/from the card. Isn't it the same bank? Or is it that the funds are stored in different banks that refuse to work with one another, etc. A little clarity would likely go a long way in terms of reassuring people. __________________ NSFW Last edited by robwod; 08-17-2013 at 12:53 PM..

08-17-2013, 12:52 PM	#8
PornDiscounts-V Confirmed User Industry Role: Join Date: Oct 2003 Location: L.A. Posts: 5,744	Go eat some eucalyptus and shut up idiot __________________ Blog Posts - Contextual Links - Hardlinks on 600+ Blog Network * Handwritten * 180 C Class IPs * Permanent! * Many Niches! * Bulk Discounts! GFYPosts /at/ J2Media.net

08-17-2013, 12:26 PM	#2
lucas131 ¯\_(ツ)_/¯ Industry Role: Join Date: Aug 2004 Posts: 11,475	and what exactly is your problem?

08-17-2013, 12:28 PM	#3
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	Transfers back to checking have been disabled for almost a month. This is a very serious issue that Paxum refuses to comment on. It is very concerning.

08-17-2013, 01:00 PM	#10
lucas131 ¯\_(ツ)_/¯ Industry Role: Join Date: Aug 2004 Posts: 11,475	i am sorry, but what is the problem? are you receiving money directly to paxum mastercard? how? who? refunds? or what? just because there is something, what i bet you dont even need to use, you have to start threads like this?

08-17-2013, 01:03 PM	#11
fitzmulti I Like Depth Of Field! Industry Role: Join Date: Jan 2003 Location: Las Vegas, NV, USA: 36.12318 N, 115.090219 W Posts: 14,861	Who the hell goes "card to wallet"? This issue doesn't affect me at all, as far as getting my money... bitch, bitch, bitch...about nothing....PLUS Paxum HAS addressed this from the start... __________________ www.SexyGirlsCash.com CONTACT // FITZMULTI AT GMAIL.COM // {Please include a message so I know you are from GFY! I get too many spam "add requests"!}

08-17-2013, 03:27 PM	#16
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,250	omg __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

08-17-2013, 03:35 PM	#17
adultforum SEO SPECIALIST Industry Role: Join Date: Nov 2010 Location: Europe Posts: 2,438	...now everybody should be happy __________________ ICQ#: 376883609 Skype: AdultSEO [email protected] SEO Specialists - will make it happen. Awesome domains for sale - Reserve yours now. It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.

08-17-2013, 03:37 PM	#18
Best-In-BC Confirmed User Join Date: Jun 2002 Posts: 9,506	Why not move to a better bank ? __________________ Vacares - Web Hosting, Domains, O365, Security & More Unparked domains burning a hole in your pocket? 5 Simple Ways to Make Easy $$$ from Unused Domains

08-17-2013, 07:39 PM	#23
bluebook18 Confirmed User Industry Role: Join Date: Mar 2012 Location: Soon On Mars Posts: 4,082	i <3 paxum

08-17-2013, 08:57 PM	#25
bean-aid So Fucking Banned Industry Role: Join Date: Jun 2011 Location: the land of woke sleuths Posts: 16,493	Wasn't Card to Wallet transfer issue the same thing that happened to epass just prior to meltdown? Is wallet your bank account? If so... I would IMMEDIATELY want my money in my own BANK ACCOUNT. Carry on... 1 month is a long time to fix any issue. Hope all parties resolve everything.

08-17-2013, 10:47 PM	#28
Zeiss Confirmed User Industry Role: Join Date: May 2012 Location: With your mom Posts: 5,189	You're the best, Ruth! __________________ Adult Webmasters Guides

08-29-2013, 06:58 AM	#33
arock10 Confirmed User Join Date: Jan 2006 Posts: 6,218	Wow so a drivers license is suddenly not enough for a paxum mastercard after having no problem for years __________________ Sup

08-29-2013, 07:51 AM	#34
arock10 Confirmed User Join Date: Jan 2006 Posts: 6,218	Just remember guys, the people with their money on the debit card got their money back when epass went under. The ones with their money stuck on the wallet never got anything... __________________ Sup

08-29-2013, 09:25 AM	#35
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 93,664	Working great for me ... __________________ Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted Windows VPS now available Great for TSS, Nifty Stats, remote work, virtual assistants, etc.

08-29-2013, 09:27 AM	#36
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	So Paxum when will this be resolved?

09-04-2013, 09:08 AM	#37
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	Bump for answers