We would like to apologize for the extended downtime of our Transfers from Paxum Checking to Paxum Mastercard.
During our maintenance earlier today we implemented some changes, and unfortunately something in those changes appears to have created an issue with our processor.
We do understand the urgency of this matter and we are working diligently to fix this problem as quickly as possible, however we cannot guarantee that transfers to the Paxum Mastercard will be reactivated before the end of the day. We thank you for your continued patience and we ask you to please rest assured that transfers between Checking and Mastercard will be returned to normal service as soon as we possibly can.
In light of this continued inconvenience we will be providing free transfers from Paxum Checking to Paxum Mastercard for the next week to all Paxum clients once our system returns to fully operational. Once again, we are sorry for the extended downtime of this service.
Please note: Paxum Mastercards are fully functional and can be used for purchases and ATM withdrawals as normal. Paxum P2P payments are also fully functional. Only Transfers between Checking and Mastercard are affected by this issue. Please also note that all other Paxum withdrawal options are fully operational if you wish to withdraw your funds by wire, check, EFT, or to an already existing credit card.
During our maintenance earlier today we implemented some changes, and unfortunately something in those changes appears to have created an issue with our processor.
We do understand the urgency of this matter and we are working diligently to fix this problem as quickly as possible, however we cannot guarantee that transfers to the Paxum Mastercard will be reactivated before the end of the day. We thank you for your continued patience and we ask you to please rest assured that transfers between Checking and Mastercard will be returned to normal service as soon as we possibly can.
In light of this continued inconvenience we will be providing free transfers from Paxum Checking to Paxum Mastercard for the next week to all Paxum clients once our system returns to fully operational. Once again, we are sorry for the extended downtime of this service.
Please note: Paxum Mastercards are fully functional and can be used for purchases and ATM withdrawals as normal. Paxum P2P payments are also fully functional. Only Transfers between Checking and Mastercard are affected by this issue. Please also note that all other Paxum withdrawal options are fully operational if you wish to withdraw your funds by wire, check, EFT, or to an already existing credit card.
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