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Old 05-18-2013, 02:01 AM   #1
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MasterCard Fee CCbill

If you don't pay every year the $500 fee you will NO LONGER be able to process MasterCard payments through CCBill.

Yes, and CCBill will NO LONGER earn commission out of many webmasters because of that.
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Old 05-18-2013, 02:09 AM   #2
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Originally Posted by axel77 View Post
If you don't pay every year the $500 fee you will NO LONGER be able to process MasterCard payments through CCBill.

Yes, and CCBill will NO LONGER earn commission out of many webmasters because of that.
Epoch too... it's a "Mastercard thing", not a CCBill thing...
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Old 05-18-2013, 02:10 AM   #3
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If you don't pay every year the $500 fee you will NO LONGER be able to process MasterCard payments through CCBill.

Yes, and CCBill will NO LONGER earn commission out of many webmasters because of that.
I'd bet that most of ccbill's clientelle does not make them more then $500/year. There are tons of small paysites and paytubes that literally make fuck all.
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Old 05-18-2013, 02:19 AM   #4
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ccbill or epoch has nothing to do with this fee its bloody mastercard
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Old 05-18-2013, 02:20 AM   #5
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ccbill or epoch has nothing to do with this fee its bloody mastercard
Hum... yes that's what i said...
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Old 05-18-2013, 02:26 AM   #6
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Does this apply to CCBill EU as well?
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Old 05-18-2013, 02:28 AM   #7
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It seems credit card companies and Google are working to diminish the porn market.

Plea agreements? LOL
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Old 05-18-2013, 02:30 AM   #8
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Visa has been charging that fee for many years. They started at $500/year and increased it now to $750 per year, I believe. I'm surprised Mastercard didn't start charging sooner. In a few years (maybe sooner), Mastercard will also increase their fee, just like Visa did.
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Old 05-18-2013, 02:54 AM   #9
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Visa has been charging that fee for many years. They started at $500/year and increased it now to $750 per year, I believe. I'm surprised Mastercard didn't start charging sooner. In a few years (maybe sooner), Mastercard will also increase their fee, just like Visa did.
Just to be clear, VISA is $750 the FIRST year, an $500 each following year.
It still sucks ass...
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Old 05-18-2013, 02:56 AM   #10
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Does this apply to CCBill EU as well?
No, it doesn't
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Old 05-18-2013, 03:08 AM   #11
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It does apply to CCBill EU, i paid it this week, and im on ccbill eu
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Old 05-18-2013, 03:21 AM   #12
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No, it doesn't
It does Apply to EU as well.
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Old 05-18-2013, 07:19 AM   #13
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It does Apply to EU as well.
What about the Visa fee?
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Old 05-18-2013, 07:24 AM   #14
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fuck these fascist corporate oligopolies but according to radical anti-american right wing traitors this is CAPITALISM.

rofl how fucking STUPID most people are
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Old 05-18-2013, 07:32 AM   #15
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Just consider it a cost of doing business, expense it, and get your tax credit.

Quote:
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I'd bet that most of ccbill's clientelle does not make them more then $500/year. There are tons of small paysites and paytubes that literally make fuck all.
Site owners making only $500 a year are probably just affiliates, and they do not have to pay this fee. If you're a program owner with your own CCBill account and only doing this, then this is a good reason to pull your pants up and work harder to make more sales.

CCBill and others are also being very good about this. Instead of charging site owners all in one shot, they are breaking it up into 5 payments of $100 each.

Webmasters really need to stop complaining about the billing providers. Call your reps or just read their sites and learn about the services they provide. Sure you can complain about little things like slow or hard to navigate sites, but complain to them directly. Like any service provider, they want to work with their clients to improve their services (and beat the competition). Ranting on a forum really does not help.

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Old 05-18-2013, 07:41 AM   #16
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I'm pretty fucking disappointed in CCBill.

Ten days ago I got my first e-mail from them regarding the MasterCard fee. The e-mail assured me that the fee would be taken out of my payouts over a five week period so my MasterCard service wouldn't be interrupted. Three days later I got the exact same e-mail. Another three days later I got the exact same e-mail again. Then, last night, I got a completely different e-mail informing me that the fee needs to be paid up front by the 24th or I'll no longer be able to process MasterCard transactions. What the fuck, CCBill? Way to treat a client who's been in good standing with you for twelve years. Nothing like waiting until the last possible second. I mean, seriously, the 24th isn't even a week away.

Not a very good way to treat clients.
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Old 05-18-2013, 07:52 AM   #17
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No, it doesn't
yes, it does
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Old 05-18-2013, 08:17 AM   #18
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I'm pretty fucking disappointed in CCBill.

Ten days ago I got my first e-mail from them regarding the MasterCard fee. The e-mail assured me that the fee would be taken out of my payouts over a five week period so my MasterCard service wouldn't be interrupted. Three days later I got the exact same e-mail. Another three days later I got the exact same e-mail again. Then, last night, I got a completely different e-mail informing me that the fee needs to be paid up front by the 24th or I'll no longer be able to process MasterCard transactions. What the fuck, CCBill? Way to treat a client who's been in good standing with you for twelve years. Nothing like waiting until the last possible second. I mean, seriously, the 24th isn't even a week away.

Not a very good way to treat clients.
Funny, I got the opposite emails!
I got emails saying the May 24th date was approaching and that CCBill would take out the entire $500 fee in one shot.
Then yesterday I got an email saying they would take out $100 a week for 5 weeks.

So now I dunno. LOL Time to call CCBill!
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Old 05-18-2013, 10:45 AM   #19
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I am not sure that I get 500 worth of sales for MC... they are only about 8% of my transactions. But can I afford to loose 8%? Not sure...
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Old 05-18-2013, 10:55 AM   #20
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I am not sure that I get 500 worth of sales for MC... they are only about 8% of my transactions. But can I afford to loose 8%? Not sure...
If you do one sale a day, 8% is around two sales a month. That's 24 sales a year. Multiply the value per sale (don't forget rebills and anywhere else you may be making money) times your actual number of MasterCard sales, in my example, 24. That will give you your rough MasterCard earnings number.
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Old 05-18-2013, 01:36 PM   #21
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middle men are gonna middle
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Old 05-18-2013, 01:55 PM   #22
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Funny, I got the opposite emails!
I got emails saying the May 24th date was approaching and that CCBill would take out the entire $500 fee in one shot.
Then yesterday I got an email saying they would take out $100 a week for 5 weeks.

So now I dunno. LOL Time to call CCBill!


Yeah, I don't know WTF is going on. I e-mailed them but haven't heard back. Pretty shitty to tell somebody they'll be just fine and then be like, "oops, nevermind!" a mere six days before the deadline. I'm seriously considering just ditching CCBill as much as it pains me.
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Old 05-18-2013, 02:17 PM   #23
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If you are not using MasterCard as an option for your potential customers, you are losing out on a lot of online sales.

I don't want to pay the fee either, but at least they are only taking out $100.00 per week. That's a lot better than taking out $500.00 in one shot.
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Old 05-18-2013, 02:51 PM   #24
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If you are not using MasterCard as an option for your potential customers, you are losing out on a lot of online sales.

I don't want to pay the fee either, but at least they are only taking out $100.00 per week. That's a lot better than taking out $500.00 in one shot.
That's what I though too, until I got this lovely e-mail last night:

Dear Doug,

As you may be aware, starting May 24, 2013, MasterCard will be implementing an annual fee of $500 as a requirement for accepting payments on what MasterCard deems as high-risk sales. This fee will be applicable to your online business, and as your trusted e-commerce platform, we need to make you aware of a couple of key items.

CCBill is a MasterCard Payment Facilitator; meaning we will process MasterCard sales, provided the annual fee is paid.

To keep processing with MasterCard, you can submit your payment here or contact CCBill Contract Administration at [email protected] to set up the first $500 annual payment.

If you do not contact Contract Administration prior to May 24, you will *NO LONGER* be able to process MasterCard payments through CCBill.

We understand the annual fee could present challenges and appreciate your cooperation. If you have additional questions about the Payment Facilitator Program, visit our special online FAQs located here:

http://www.ccbill.com/cs/mc_faq.htm

or contact Client Support at [email protected].

Thank you for your attention to this matter.

CCBill


Kind of sucks they told me the opposite not even three days earlier.

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Old 05-18-2013, 04:14 PM   #25
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LOL, its like the price of one lunch
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Old 05-19-2013, 12:01 AM   #26
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LOL, its like the price of one lunch
In that case, will you buy me lunch?

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Old 05-19-2013, 12:06 AM   #27
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One importent thing to remember for those thinking of not paying this.
It will also kill all rebills where the sale was made with a MasterCard.
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Old 05-19-2013, 12:33 AM   #28
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I didn't budget for paying it since CCBill told me repeatedly not to even worry about it. They still haven't replied to my e-mail asking why they told me two different things.
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Old 05-19-2013, 12:39 PM   #29
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I didn't budget for paying it since CCBill told me repeatedly not to even worry about it. They still haven't replied to my e-mail asking why they told me two different things.
They have replied to my email:

"The option to split payments up into $100 increments was offered to clients who do not generate enough weekly revenue to pay the $500 in one lump sum."

There's nothing You can do about it, I think. Pay and take good care of Your biz. ;-)
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Old 05-19-2013, 01:06 PM   #30
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They have replied to my email:

"The option to split payments up into $100 increments was offered to clients who do not generate enough weekly revenue to pay the $500 in one lump sum."

There's nothing You can do about it, I think. Pay and take good care of Your biz. ;-)
Great - so they're taking my $500 out in one lump sum? LOL Jesus - Epoch doesn't make a distinction like this! And what defines a Client who can't afford the one lump sum? Guessing you gotta make under $500 a week. LOL

Ridiculous CCBill! Take EVERYONE'S out $100 a week, like your main competitor Epoch does.
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Old 05-19-2013, 01:23 PM   #31
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Got no where to go on this one really, master card is important so will just have to make the payment for this one.
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Old 05-19-2013, 01:27 PM   #32
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Got no where to go on this one really, master card is important so will just have to make the payment for this one.
Making the payment is a no-brainer. It's CCBill taking the entire $500 in one fell swoop rather than $100 a week - AS EPOCH DOES - and having differant criteria for who pays $100 a week and who pays $500 in one shot.

Not fair, not right, fucked up, not happy.
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Old 05-19-2013, 01:50 PM   #33
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In that case, will you buy me lunch?

Sure, hit us up when you are in London next
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Old 05-19-2013, 05:06 PM   #34
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Guessing you gotta make under $500 a week. LOL
Yes, way under $500 a week. CCBill has to split my $500 into 50 payments, $10 each.
Nice guessing.
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Old 05-19-2013, 07:13 PM   #35
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Fees are in motion.
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Old 05-19-2013, 07:22 PM   #36
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I'm pretty fucking disappointed in CCBill.

Ten days ago I got my first e-mail from them regarding the MasterCard fee. The e-mail assured me that the fee would be taken out of my payouts over a five week period so my MasterCard service wouldn't be interrupted. Three days later I got the exact same e-mail. Another three days later I got the exact same e-mail again. Then, last night, I got a completely different e-mail informing me that the fee needs to be paid up front by the 24th or I'll no longer be able to process MasterCard transactions. What the fuck, CCBill? Way to treat a client who's been in good standing with you for twelve years. Nothing like waiting until the last possible second. I mean, seriously, the 24th isn't even a week away.

Not a very good way to treat clients.
I got the same email yesterday also....

CCBill is a MasterCard Payment Facilitator; meaning we will process MasterCard sales, provided the annual fee is paid
To keep processing with MasterCard, you can submit your payment here, or contact CCBill Contract Administration at [email protected] to set up the first $500 annual payment
If you do not contact Contract Administration prior to May 24, you will NO LONGER be able to process MasterCard payments through CCBill
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Old 05-20-2013, 04:44 PM   #37
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Ccbill sent a retraction of that email today. Is there a ccbill rep on this forum?
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Old 05-20-2013, 07:23 PM   #38
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Yeah, CCBill just sent me this new one a couple of hours ago:

Dear Doug,

Due to an unfortunate email distribution error, you likely received an email from us on Friday, May 17 that contained false information regarding the MasterCard Payment Facilitator Program. As a valued client, we wanted to bring your attention to this and reiterate what is occuring with your account.

CCBill is a MasterCard Payment Facilitator; meaning we will process MasterCard sales, provided MasterCard's $500 annual fee is paid The $500 fee is being deducted in five $100 installments starting with your payout checks dated May 20, as per the previous email communications you received from us, and you *DO NOT* have to pay it through an online submission

Please *disregard* the email from Friday, May 17. We apologize for the mix-up, and thank you for your understanding.

If you have additional questions about the Payment Facilitator Program, visit our special online FAQs located here:

http://www.ccbill.com/cs/mc_faq.htm, or contact Client Support at [email protected].

CCBill


Good job, CCBill, good job.
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Old 05-20-2013, 07:43 PM   #39
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Yeah, CCBill just sent me this new one a couple of hours ago:

Dear Doug,

Due to an unfortunate email distribution error, you likely received an email from us on Friday, May 17 that contained false information regarding the MasterCard Payment Facilitator Program. As a valued client, we wanted to bring your attention to this and reiterate what is occuring with your account.

CCBill is a MasterCard Payment Facilitator; meaning we will process MasterCard sales, provided MasterCard's $500 annual fee is paid The $500 fee is being deducted in five $100 installments starting with your payout checks dated May 20, as per the previous email communications you received from us, and you *DO NOT* have to pay it through an online submission

Please *disregard* the email from Friday, May 17. We apologize for the mix-up, and thank you for your understanding.

If you have additional questions about the Payment Facilitator Program, visit our special online FAQs located here:

http://www.ccbill.com/cs/mc_faq.htm, or contact Client Support at [email protected].

CCBill


Good job, CCBill, good job.
Yeah I got the same email! LOL I was excited, thinking I'd have to pay out $100 a week - LIKE EPOCH DOES - then CCBill says 'Nope!' and they take the moolah all at once.

I COULD'VE REALLY USED THAT EXTRA $400 THIS WEEK CCBILL.

What's annoying is how some have to pay all at once while others pay $100 a week. NONSENSE CCBILL.

But what's done is done. Sigh.
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Old 05-20-2013, 08:05 PM   #40
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It is not that 750 or 500 that really upsets me.. it is the % they take out..if you doing 100K a year in sales for example.. then the yearly fees are like 1% of your income.

however the 10% fees.. or whatever you pay is a LOT more lost than the 1250 to visa and mastercard.

fuck.. companies like square payment.. I can spend 300 a month.. and get 0% per swipe..

I understand adult is high risk.. but really anything over like 3% or 4% is just stupid in this market, it is just a matter of time before someone comes up with a better system.
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Old 05-20-2013, 08:19 PM   #41
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It is not that 750 or 500 that really upsets me.. it is the % they take out..if you doing 100K a year in sales for example.. then the yearly fees are like 1% of your income.

however the 10% fees.. or whatever you pay is a LOT more lost than the 1250 to visa and mastercard.

fuck.. companies like square payment.. I can spend 300 a month.. and get 0% per swipe..

I understand adult is high risk.. but really anything over like 3% or 4% is just stupid in this market, it is just a matter of time before someone comes up with a better system.
You can get 3-4%. Gateway and merchant account.
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Old 05-20-2013, 09:27 PM   #42
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You can get 3-4%. Gateway and merchant account.
yea.. square pay for example.. I can pay 275 a month.. and 0% processing..

no forms.. no hassle.. nothing to stress about..

gateway and merchant accounts have become easier.. but I just set on up for someone and still it is a fair amount of paperwork and hassle.. for a new company..
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Old 05-20-2013, 10:36 PM   #43
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I'm pretty clueless when it comes to merchant accounts. How do you get affiliates with 'em? Affiliates are how I make most of my money these days. Seems like a merchant accounts are best suited for those who can get tons of traffic on their own. No?
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Old 05-24-2013, 04:36 PM   #44
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I'm pretty clueless when it comes to merchant accounts. How do you get affiliates with 'em? Affiliates are how I make most of my money these days. Seems like a merchant accounts are best suited for those who can get tons of traffic on their own. No?
Having a merchant account and using a gateway such as NETbilling, offers you a tremendous amount if savings and flexibility. If you have your own affiliate software of use NATS or MPA or one of the others that we support, you can certainly have affiliates.

Please post questions here or contact our sales department for more information and a walk through of our system and the setup process. You will be happy that you did.

Mitch
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Old 05-24-2013, 08:08 PM   #45
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CCBill is a RIP OFF! 14% for transactions and extra fees for visa and MC??? WTF?? in a downsizing market they should cut their fees in half.

Switch to Zombaio!! 8.9% and I only get 1 charge back every 3 months!! Seriously, they don't dick around with online scam artists that buy your site and get a refund. CCbill gives anybody a chargeback just for emailing them. I HATE CCBill.
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Old 05-24-2013, 08:49 PM   #46
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If I ever went to my own merchant account, your the only one I would trust to set it up..



Quote:
Originally Posted by NETbilling View Post
Having a merchant account and using a gateway such as NETbilling, offers you a tremendous amount if savings and flexibility. If you have your own affiliate software of use NATS or MPA or one of the others that we support, you can certainly have affiliates.

Please post questions here or contact our sales department for more information and a walk through of our system and the setup process. You will be happy that you did.

Mitch
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Old 05-24-2013, 10:57 PM   #47
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If I ever went to my own merchant account, your the only one I would trust to set it up..
Thanks for saying that. It is appreciated. When you make that decision, we are here to set you up.

Mitch
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Old 05-24-2013, 11:28 PM   #48
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Having a merchant account and using a gateway such as NETbilling, offers you a tremendous amount if savings and flexibility. If you have your own affiliate software of use NATS or MPA or one of the others that we support, you can certainly have affiliates.
Mitch, what's the 'typical' initial outlay for an ADULT merchant account these days? I know it's not much at all for mainstream biz, but have heard they jack it up fairly big time for us.
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Old 05-24-2013, 11:30 PM   #49
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Originally Posted by NETbilling View Post
Having a merchant account and using a gateway such as NETbilling, offers you a tremendous amount if savings and flexibility. If you have your own affiliate software of use NATS or MPA or one of the others that we support, you can certainly have affiliates.

Please post questions here or contact our sales department for more information and a walk through of our system and the setup process. You will be happy that you did.

Mitch
Thanks for the info! I'd love to ditch CCBill but have no clue what else to use. How much would this cost to set up?

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Old 05-24-2013, 11:41 PM   #50
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CCBill is a RIP OFF! 14% for transactions and extra fees for visa and MC??? WTF?? in a downsizing market they should cut their fees in half.

Switch to Zombaio!! 8.9% and I only get 1 charge back every 3 months!! Seriously, they don't dick around with online scam artists that buy your site and get a refund. CCbill gives anybody a chargeback just for emailing them. I HATE CCBill.
With all these "Zombaio payment late" threads I will stick with CCBill.
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