Yeah got my 1 Jan cheque, but waiting on the rest.

However, they convert the best for me. WSB sales, rebills etc are excellent ... far above what I get with any other processor. Would be nice if they caught up a little with the times and paid the webmasters in a timely manner.

Weird you guys are having such a bad time.

I've received every payment on time, everytime from them.

Daymon

my wsb sales have been shit for about a week now.. even with a decent increase in traffic sales are still pretty much nil.

huh... we run paysites and use ccBill exclusively, never had any problem w/ rebills at all, we live off of them on slow days actually; thanks for all the steaks ccBill, no ramen for me..!

website billing never pays me my fucking cut for CFF

I never see conversions from trials to full accounts with CCBill on
the programs I have tried that use them. The checks come like clockwork tho.

I just spoke to a couple of people at WSB about these issues and on top of having moved their offices physically, they have gone through recent upgrades (to serve us better) :)

Next week they will be catching up with everyone's accounts.

Same here
very bad rebills with ccbill.
Only like 20% of the trials rebilled with ccbill
With WSB I had 60% or so I think.

50:)

Well, w/ CFF any trial SU usually converts to a full membership almost immediately. I got a bunch of trials & 0 rebills....

ah, i see... we don't use trials at all, so don't know anything about ccBill signup's converting to full from trials, don't like the whole idea of trials..!

I'm right there w/ ya...but what can ya do when the sponsor offers it? I'm all for gettin' rid of trials completely...:thumbsup

I suppose it never dawned on them to take care of their customers first and then move. Basically what you are saying is that they don't have the skill to do their jobs and move at the same time. This just doesn't affect processing or record keeping.
I think Ibill is renting the "upgrade" excuse out now lol...

What would be appropriate is for someone from WSB to get on here and tell us exactly when the checks are coming. It's pretty sad that they can't do that...and if they are not you know it's cos they don't want to be held to their words in a public forum.

Since they are now so far behind, it would be nice if they sent out payments for all of January.

Hope the upgrades include a better accounting department.

**************************************************
I can't why in the world anyone has to chase these guys?
WSB; they have owed me since this past fall. no cheque fuck all.
they be getting a ear full from me forsure! seeing all the posts webmasters ingeneral are owed 1000's payup websitebilling
this doesn't make you look like a bed of roses!.. you will hear from me.. you should be paying out ontime automatically sounds like your introuble $$ wise? pay your debits..

I just wanted to verify what Evil-Chris said.

We have been using Websitebilling for CFF sinse the site was introduced.

Every billing company has it's problems once in a while.
I think after 7 years in this business I have seen them all.

Websitebilling has lots of advantages. We are pushing more transactions through them then I have seen in this business in a long time. They seem to be able to push tranaction through with few declines.

As you read this transactions are still going through strong

The disadvantage to WSB is that they have a hard time responding to everyone with there questions including mine at this time.
It's because they are doing alot at the moment but that is no excuse I know.

I myself have been on the horn with the owners and have there word that communications will be better between myself, webmasters and there staff.

The word from them is that everyone will get there checks for all that is owed. On Monday they will start to go out to everyone and they should be all caught up by Wednesday.

I also was told that Roxanne will be mailing everyone on Monday with a response

I have their ear and I expect things will be better in the future.

They are a very solid company and a bunch of good people.
I expect after this week that all future checks will be on time.

Lets give them a chance to make the changes to get there support at a higher level.

Most of us are in this for the long haul.
We need good billing companies in this business and I expect them to be top notch very soon.

.

Thanks

As long as they answer there phone? and pay there debits!(WSB)
if you owe me a $money I want it! I hate to here a slogin
"we don't have to pay them if they don't respond"
NO! pay your webmasters don't end up with a bad name? this will surely happen.. like I said I'll be contacting them. what a fucked up circus this is becoming another shill?.. :mad:

I have to say they would be my #1 processor if they could just get their shit together. Customer service and more importantly paying on time would make them a damn fine processor.

Gee...that's funny. The people I owe money to don't seem to give a shit when I'm moving. They still demand my debt immediately.

Makes you wonder what the fuck is up with this business. People pull crap all the time. Cheating is rife, on the other side of the coin sponsors cancel accounts and refuse to justify doing so and to justify withholding money that was legally owed, other companies either don't pay or pay late (and hey that's all right because Johnny's a nice guy - people pushing his program can't eat this month but he's still such a nice guy), the list goes on.

At the end of the day it's all much the same thing i.e. a total lack of even the most basic business skills and etiquette and a failure by many to actually run this as a business, including a shit load of very large 'players'. But then hey it's porn and who the fuck cares about porn peddlers, including it seems other porn peddlers.

too true, anyone here remember a scamtastic company called "TRANSCHARGE"..? if so, i'm sorry they crossed your path too, fuckers. i must reiterate though, ccBill has *never* missed a payment for us, rare these days it seems..!

You forgot to mention its a total slap in the face of disrespect for the very people that dump their traffic on sites only to not even get paid for it.

im so fucking tired of excuses from people regarding money.

Very much so. It'd have been far too easy to ramble on for much longer in the reply slagging people and bad business practices off. Bottom line though is there's no excuse, but then often the people who use these companies are just as much to blame.

How many times do you see posts along the lines of 'Oh I know others have had problems with them and they've been bad lately but... I'll stick with them'. If many of the people using them also had a clue (this is a generalisation not directed at websitebilling directly or this thread) they simply wouldn't use them any longer whoever the company. It's not as if there's no alternatives out there. As I say not directed so much at this thread as you can do little on the first 'mistake' except make sure you're not around to let them make a second, third, fourth....

CFF/triplexcash is the one & only reason I'm putting up w/ WSB. Anyone else I would've stopped a long time ago...but I'm not gonna put up w/ it much longer if this keeps up, that's for sure!

Im sorry Evil,

your program rox and everything BUT to send out checks should not be an issue even if they are moving!

Vegas

What is even scarier is that I got an e-mail form Paolo the other day asking me why I have stopped sending traffic to CFF....and I haven't! I haven't changed a thing. I ICQed him and he said he must have been looking at an old account of mine or something....I don't have one to look at. This whole thing sucks cause I really to enjoy promoting CFF.

It´s a bit weird that we always hear the excuses after people
start complaining:

We´re upgrading the software.....it will only get better
We´re moving offices.....
etc, etc

Why don´t they send out an email when they are going to
upgrade the software or moving offices.....

Hi guys,

We´re upgrading the software between x and x we don´t expect
any problems....blah, blah

Providers do the same.....why don´t billers? Apart from that I fail
to see why moving offices has anything to do with sending out
checks? Is the guy who is responsible for this too busy carrying
boxes? Is the post office also moving?

It´s always the same shit......when people start bitching the
$2 excuses start coming.....that´s almost insulting.....it´s like
saying.....nah we don´t let them know what happens....probably
they´re too stupid to notice......and if they start bithing we will
tell......< insert excuse here >.

I mean they didn´t decide to move all of a sudden right?
They did know that they were going to upgrade their systems right?
They did know they we´re going to switch whatever right?

It´s unbelievable that this stuff happens and that it gets accepted.....there is no other industry where something like
this is possible.

DynaMite

:2 cents:

It's even weirder that I've heard like 3 different excuses why we don't have our checks yet. It doesn't sound like a good sign to me, personally. I'm startin' to wonder if I should start pushing something else just in case WSB is about to close up shop...w/ all our loot.

I tpotally agree w/ ya Dyna...cuz I know I still have to pay my bills when I'm moving...& for some reason my excuses for why my payments are late are never accepted. They all seem to think that there's no excuse for late payments.

*your sarcasm dectector is right. It's fully on. ;-)*

A check just has to be on time!
I don't care if they moved their office or are improving their services.
I just want my checks on time!

i did also not get paid...

I have the same problem. Last payout: 22 Jan.
They owe me ~3k$ :mad:

Guys ... maybe it's just a problem with cheques?

My last wire came on time, the same day it always comes. We'll see about this week(I don't expect problems).

I got setup for wires, and once I got over $1000 a period they stopped charging me to process them. No mail delays, all my payments, no problems.

Maybe try wires instead?

Daymon

I am using Manual ACH wire. And still waiting. :(

Yeah Ive noticed this too.
I was complaining to redshoe about this the other day and asking him If I were the only one or if this lack of monthly rebilling issue was everyone? He wasnt sure, and being this would be just the FIRST week of monthly rebills I wasnt too concerned. Bad luck perhaps.

He kind of made it sound like it was a ccbill issue pointing out that CCBill may not rebill as well, however out of all my other programs CCBill Rebills the best with my other programs i use.

Anyhow, ride this all out for a couple more weeks and you will be able to determine if this was all one bad expierence or just a few weeks of bad luck. With the WSB crap and CCBill for some reason not rebilling with CFF it is concerning. I have a feeling its just a bad week and the rebills will kick in soon with CC Bill .

CCBill is Solid and from what I can tell CFF members area should keep people happy. So I think this will ride out. But like I said we'll be able to tell in the next few weeks.

As for the WSB shit Ive seen this shit a ton of times.
Cross your fingers. Lets hope things snap back in line.
Once again we will be able to tell if this is all one bad expierence or just a bad couple weeks here shortly.

In the mean time just ride it out and continue to share your latest info here.

BP4L

Sounds Serious.

Can someone tell me what Website Billing Does?

it'll be march before my january check(s) are in my hands. and they better not shaft me out of 1/2 of it again

Hey just be careful here guys ... the stats for WSB are terrible for a webmaster and overstate your income if you are on the 100/60 Trials/Rebills plan.

For some reason your stats tell you that when a full sale is made you get 100% of the 29.95 .. where you should only be getting $18 or so. Since most of my sales are full sales straight up it's easy to read the WSB stats and think ... wow ... I am getting the whole first month sale! There is no way a program could do that AND pay out rebills aswell, so make sure factor that in when looking at your WSB stats.

They really need to revamp their stats system I think. Too misleading.

I agree with Boneprone ... they owe me shit loads of money, and hopefully they are on the rails again, and I have a cheque in my hand. However I won't be pumping traffic back through them till I have payment, and will use CC Bill where I know I will get paid.

Cheers

They owe me a *lot* of money.

And the part that worries me, is do these processors who stop paying their merchants ever stop to consider that we have to find money to pay our webmasters for their traffic?

No. So not only am I two months behind on payment, but I have to dig into my pockets for the webmaster payments.

No processor pay + having to pay webmasters = teh sux.

I'll spell it out for you. they don't payout! they owe me $300
since October last fall.. and YA, there stats are shitty!.. fuck them..
I hope they go under! cocksuckers..:ak47: