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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. | 
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|  02-08-2013, 09:19 AM | #1 | 
| SEO SPECIALIST Industry Role:  Join Date: Nov 2010 Location: Europe 
					Posts: 2,438
				 | 
				
				WEBAIR Support sucks
			 Webair have the worst support you will ever see. I advise DO NOT USE WEBAIR for hosting. EVER !!!!!!! 
				__________________ ICQ#: 376883609 Skype: AdultSEO [email protected] SEO Specialists - will make it happen. Awesome domains for sale - Reserve yours now. It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.   | 
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|  02-08-2013, 09:26 AM | #2 | 
| Too lazy to set a custom title Industry Role:  Join Date: Jul 2006 Location: A magical land 
					Posts: 15,808
				 | Cue webair fake nick shills saying how awesome they are in 3...2...1 | 
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|  02-08-2013, 09:27 AM | #3 | 
| No Refunds Issued. Industry Role:  Join Date: Apr 2003 
					Posts: 14,809
				 | Water is wet. | 
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|  02-08-2013, 09:28 AM | #4 | 
| Porn is Dead. Move along. Industry Role:  Join Date: Aug 2006 
					Posts: 13,295
				 | sure hear this a lot | 
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|  02-08-2013, 09:32 AM | #5 | 
| Femcams.com Industry Role:  Join Date: Jul 2011 Location: bjcam.com 
					Posts: 12,224
				 | Really i've never heard that before | 
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|  02-08-2013, 09:35 AM | #6 | |
| Choice is an Illusion Industry Role:  Join Date: Feb 2005 Location: Land of Obama 
					Posts: 42,635
				 |   Quote: 
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|  02-08-2013, 09:38 AM | #7 | 
| Confirmed User Industry Role:  Join Date: Jan 2004 Location: Europe 
					Posts: 671
				 | We have had an absolute nightmare with them. I think they have outsourced their ticket support. The amount of stuff we have broken after repeated requests is incredible. They really do feel like a sinking ship now. | 
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|  02-08-2013, 09:39 AM | #8 | 
| Likes Pie Industry Role:  Join Date: Dec 2007 Location: The land that liberated porn 
					Posts: 12,402
				 | What else is new? | 
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|  02-08-2013, 09:40 AM | #9 | 
| Webmaster Industry Role:  Join Date: Jun 2004 
					Posts: 14,294
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|  02-08-2013, 10:49 AM | #10 | 
| Registered User Join Date: Aug 2009 
					Posts: 64
				 |   Woah Woah Woah......   I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally. Looks more like you're bored on a Friday trying to start a fight....... (get back to work) You opened a support ticket requesting the following: Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive. You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs. At no point were you mistreated, and at no point did you even work directly with our support team. That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested. Thank You Kindly, DM 
				__________________ Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 x-214 Fax: 516.938.5100 [email protected] AIM: WebairDanny ICQ: 602-774-617 | 
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|  02-08-2013, 11:00 AM | #11 | 
| Monster Rain Industry Role:  Join Date: Feb 2004 Location: Mongo 
					Posts: 4,978
				 | I bought a site last year that was hosted on a $40 a month Webair virtual account, and since I have so many boxes and virtual accounts at various places I decided to keep the account.  The amount of issues I had in a month was absolutely mind blowing, and every time I would put in a support ticket it was a MINIMUM of 3 hours for each reply.  I finally couldn't take it anymore and moved the site and closed the account... 
				__________________ “My Free Cams Affiliate Program by CrakRevenue” | 
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|  02-08-2013, 11:08 AM | #12 | 
| Webmaster Industry Role:  Join Date: Jun 2004 
					Posts: 14,294
				 | Ever notice that in every webair thread some rep comes in and starts saying that it's never their fault? Customer is to blame, etc. | 
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|  02-08-2013, 11:16 AM | #13 | 
| Likes Pie Industry Role:  Join Date: Dec 2007 Location: The land that liberated porn 
					Posts: 12,402
				 | wow.. did you just paste the contents of a clients ticket on a public board? wtf. | 
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|  02-08-2013, 11:26 AM | #14 | |
| Registered User Join Date: Aug 2009 
					Posts: 64
				 | Quote: 
  There is nothing to defend, hes wants to downgrade his account. Were following procedure to do so and our Support Team is Being called into question. 
				__________________ Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 x-214 Fax: 516.938.5100 [email protected] AIM: WebairDanny ICQ: 602-774-617 | |
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|  02-08-2013, 11:30 AM | #15 | 
| la gente está muy loca Industry Role:  Join Date: Mar 2011 Location: 1Gbps 
					Posts: 1,322
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|  02-08-2013, 11:34 AM | #16 | 
| Too lazy to set a custom title Industry Role:  Join Date: Jul 2001 
					Posts: 59,204
				 | Sounds like another Webair success story! | 
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|  02-08-2013, 11:35 AM | #17 | |
| Too lazy to set a custom title Industry Role:  Join Date: Jul 2001 
					Posts: 59,204
				 | Quote: 
 This can't be real. | |
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|  02-08-2013, 11:37 AM | #18 | 
| SEO SPECIALIST Industry Role:  Join Date: Nov 2010 Location: Europe 
					Posts: 2,438
				 | WebairDanny should i expect that you will post my personal data on forum as well if i keep those sites hosted with webair???? It was very unprofessional what you just did ! You didn't learn the PRIVACY lesson during high school? You could explain here in few words what i wrote in the ticket but not copy-paste...Oh my god, now i understand why everybody hates webair... 
				__________________ ICQ#: 376883609 Skype: AdultSEO [email protected] SEO Specialists - will make it happen. Awesome domains for sale - Reserve yours now. It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.   | 
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|  02-08-2013, 11:40 AM | #19 | 
| So Fucking What Industry Role:  Join Date: Jun 2007 Location: USA 
					Posts: 6,287
				 | well they must be doing something right, 9 years with them and I have no issues. Even if I did have a problem I would not run here and trash them. I know of 2 more scammers this week, another scamming program and to many other things to post if it was bash time 
				__________________ Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny | 
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|  02-08-2013, 11:43 AM | #20 | |
| So Fucking What Industry Role:  Join Date: Jun 2007 Location: USA 
					Posts: 6,287
				 | Quote: 
 
				__________________ Our site is coming soon. It will be one of the best ever! I know so. Brian and Penny | |
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|  02-08-2013, 11:43 AM | #21 | 
| Webmaster Industry Role:  Join Date: Jun 2004 
					Posts: 14,294
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|  02-08-2013, 11:46 AM | #22 | 
| So Fucking Banned Join Date: Oct 2003 Location: In my head 
					Posts: 6,844
				 | Whats next? Posting the guys credit card number and address? | 
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|  02-08-2013, 11:46 AM | #23 | 
| No Refunds Issued. Industry Role:  Join Date: Apr 2003 
					Posts: 14,809
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|  02-08-2013, 11:49 AM | #24 | 
| Confirmed User Industry Role:  Join Date: Sep 2007 Location: Canada 
					Posts: 657
				 | fyi. support sucks everywhere. pullupyapanties | 
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|  02-08-2013, 11:50 AM | #25 | 
| So Fucking Banned Industry Role:  Join Date: May 2001 Location: Your mom's front hole 
					Posts: 40,906
				 | Another satisfied customer .... | 
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|  02-08-2013, 11:53 AM | #26 | 
| ( ͡ʘ╭͜ʖ╮͡ʘ) Industry Role:  Join Date: Mar 2004 
					Posts: 20,010
				 | Not private as the information is pretty general, however I do see your point. As a Webair customer, this is so not cool  | 
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|  02-08-2013, 12:10 PM | #27 | 
| Confirmed User Industry Role:  Join Date: Nov 2002 Location: FL - TN/NC 
					Posts: 5,211
				 | This week Webair answered and fixed one of my clients lickity split however this ticket is still open and not worked on :    Ticket Number: 742943 Date Opened: Wednesday January 23rd 2013 12:54:24 AM They have not responded since 2/1... | 
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|  02-08-2013, 12:19 PM | #28 | 
| Monster Rain Industry Role:  Join Date: Feb 2004 Location: Mongo 
					Posts: 4,978
				 | No it doesn't, I get excellent support at Certified Hosting and M3Server.  When I open tickets there they get answered quickly, and I have NEVER had to wait 3 hours in between each response like I did at Webair... 
				__________________ “My Free Cams Affiliate Program by CrakRevenue” | 
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|  02-08-2013, 12:23 PM | #29 | |
| Confirmed User Join Date: Jul 2009 
					Posts: 920
				 |   Quote: 
 Did you reply to the work order on 1/26 when we sent you the testing instructions for this request? Your work was done, as requested and before we make things live- we ask that you check and make sure that its correct on your end. You can log into the EZ Panel and look at the work order.  
				__________________  Webair Internet Development, Inc. Phone: 1 866 WEBAIR 1 Fax: 516.938.5100 x-152 [email protected] aim: WebairMetzger ICQ: 489798823 | |
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|  02-08-2013, 12:25 PM | #30 | 
| Too lazy to set a custom title Industry Role:  Join Date: Jul 2001 
					Posts: 59,204
				 | Sounds like another Webair success story. | 
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|  02-08-2013, 12:34 PM | #31 | 
| Confirmed User Industry Role:  Join Date: May 2011 
					Posts: 628
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|  02-08-2013, 12:56 PM | #32 | |
| Confirmed User Industry Role:  Join Date: Nov 2002 Location: FL - TN/NC 
					Posts: 5,211
				 | Quote: 
 Going 'live' did not fix any of the control panel issues etc...take a look at the updates to the ticket. Bouncing this back to me as my fault is in very poor taste | |
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|  02-08-2013, 01:01 PM | #33 | 
| Arthur Flegenheimer Industry Role:  Join Date: Jul 2006 Location: New York City 
					Posts: 11,056
				 | Lol good stuff | 
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|  02-08-2013, 01:05 PM | #34 | 
| Let slip the dogs of war. Industry Role:  Join Date: Jan 2003 Location: Bermuda 
					Posts: 17,263
				 | I have two dedicated servers at Webair.  One is a Windows Server, the other is a web server.  Never had any real problems. Wait, am I fake nick now??? 
				__________________ . | 
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|  02-08-2013, 01:11 PM | #35 | |
| Confirmed User Industry Role:  Join Date: Nov 2002 Location: FL - TN/NC 
					Posts: 5,211
				 | Quote: 
 I can go for years without any issues with Webair. When there is an issues it can be either a cake walk or a nightmare. My unresolved issue I am having now has been a problem for years I just didn't bother trying to fix and since i had a bunch of other issues I wanted this fixed at the same time. | |
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|  02-08-2013, 01:13 PM | #36 | 
| SEO SPECIALIST Industry Role:  Join Date: Nov 2010 Location: Europe 
					Posts: 2,438
				 | Ouch, my intention was not to open Pandora's Box here, but i really felt pissed after talking with the Support guy.  *Brian837 it is not my fault, and i don't have to look stupid because of their low quality support. If this is the way they understand to run their business is their problem, not mine because i can easily move all the sites to another hosting company. *WarChild i didn't said anything about their servers (who might be the best in town), i only express my opinion regarding their support. 
				__________________ ICQ#: 376883609 Skype: AdultSEO [email protected] SEO Specialists - will make it happen. Awesome domains for sale - Reserve yours now. It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.   | 
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|  02-08-2013, 01:15 PM | #37 | |
| So Fucking Lame Industry Role:  Join Date: Jun 2009 Location: St. Petersburg, FL 
					Posts: 12,156
				 | Quote: 
 Never mind that Danny beats the customer up in his reply. You never, ever do that to a customer. They are always right, even when they are wrong. | |
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|  02-08-2013, 01:18 PM | #38 | |
| So Fucking Lame Industry Role:  Join Date: Jun 2009 Location: St. Petersburg, FL 
					Posts: 12,156
				 | Quote: 
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|  02-08-2013, 01:28 PM | #39 | 
| Industry Role:  Join Date: Mar 2003 Location: San Diego 
					Posts: 32,275
				 | Complaining about a less than $10 virtual account on a public forum, and you do SEO? Hmmmmm.. Nice site design though.. 
				__________________ | 
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|  02-08-2013, 02:01 PM | #40 | 
| Confirmed User Industry Role:  Join Date: Apr 2004 
					Posts: 5,728
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|  02-08-2013, 02:06 PM | #41 | 
| SEO SPECIALIST Industry Role:  Join Date: Nov 2010 Location: Europe 
					Posts: 2,438
				 | Hey i did not complained, i only said my opinion regarding their support. It looks strange how Webair guys changed the topic of my thread making me look stupid that i had the courage to tell here that their support sucks. 
				__________________ ICQ#: 376883609 Skype: AdultSEO [email protected] SEO Specialists - will make it happen. Awesome domains for sale - Reserve yours now. It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.   | 
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|  02-08-2013, 03:06 PM | #42 | 
| Confirmed User Industry Role:  Join Date: Jan 2004 Location: Europe 
					Posts: 671
				 | We had ip security set on our account and were having big issues with a mailer script when they moved us to a new server. I wake up to a flood of mails one morning saying we had malware on our site. Turned out webair had disabled the ip security to try and get the mailer sorted by getting the script maker to look at it. That incident cost us dearly as we got delisted from Google ... lost a ton of traffic and revenue and even now a few months down the line, Goggle is showing us no love. They never did get that script to work which worked perfectly well on the previous server. On our paysite we have had multiple instances of members locked out the site... again webairs fault. | 
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|  02-08-2013, 03:18 PM | #43 | 
| No Refunds Issued. Industry Role:  Join Date: Apr 2003 
					Posts: 14,809
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|  02-08-2013, 03:41 PM | #44 | 
| So Fucking Banned Industry Role:  Join Date: May 2001 Location: Your mom's front hole 
					Posts: 40,906
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|  02-08-2013, 04:31 PM | #45 | 
| Confirmed User Industry Role:  Join Date: Aug 2007 
					Posts: 6,697
				 | Why do you think there is a steady stream of messages from people pissed off at them going back many years on GFY?  A normal company would realize what is happening and improve.  But not Webair. 
				__________________ You don't like my posts? Put me on ignore or fuck right off. I'll say what I want. | 
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|  02-08-2013, 05:08 PM | #46 | |
| So Fucking Banned Industry Role:  Join Date: Jun 2007 Location: Taj Mahal of PORN, zip code - (.)(.) 
					Posts: 1,442
				 | Quote: 
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|  02-08-2013, 06:05 PM | #47 | 
| Too lazy to set a custom title Industry Role:  Join Date: Sep 2005 Location: Springfield 
					Posts: 13,826
				 | some will never learn... not even after a dozen "webair sucks" threads... 
				__________________ Make a bank with Chaturbate - the best selling webcam program       Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 | Email:   | 
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|  02-08-2013, 08:39 PM | #48 | 
| Confirmed User Industry Role:  Join Date: Dec 2009 Location: Texas 
					Posts: 1,643
				 | So let me see if I understand the whole matter. I can claim someone has terrible tech support. Then I can get mad if that person (company) uses my own words against me showing every one how minuscule the actual issue was. And when they use my words against me they are hitting below the belt. This is a funny thread 
				__________________ Go Fuck Yourself | 
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|  02-08-2013, 09:51 PM | #49 | 
| Confirmed User Industry Role:  Join Date: Dec 2007 Location: Las Vegas 
					Posts: 3,220
				 | I need another host especially one that will provide a few extra dedicated ips.  And I'm hesitant to go back to webair.  I do remember the live chat was really the only way to get anything done there. 
				__________________ Network Of Adult Blogs With Hardlink Rentals Available | 
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|  02-08-2013, 10:41 PM | #50 | 
| Confirmed User Industry Role:  Join Date: Aug 2003 
					Posts: 177
				 | Let's do a reality check here. 90% of these little whinning punks have nothing to do but sit here posting like little baby bitches. Webair has been around servicing us for 10+ years. The main compaints come from these "bottom" feeders using a $4 a month account are that the 100 a hour Techs don't have time to deal with their little 2 dollar questions. I suggest that all you that have the time to sit hear whinning like little bitches is go to flippen work like real MEN and quite whinning like little girls! 
				__________________ Contact me at: ezarizona {at} gmail.com Skype: twasula http://johnnyandkissa.com/ | 
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