Webair have the worst support you will ever see. I advise DO NOT USE WEBAIR for hosting. EVER !!!!!!!
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ICQ#: 376883609 Skype: AdultSEO
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Cue webair fake nick shills saying how awesome they are in 3...2...1 -
Water is wet.Comment
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sure hear this a lotComment
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Really i've never heard that beforeComment
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We have had an absolute nightmare with them. I think they have outsourced their ticket support. The amount of stuff we have broken after repeated requests is incredible. They really do feel like a sinking ship now.
Convert with your MILF & Mature traffic.
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What else is new?But.... I pulled out...Comment
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Woah Woah Woah......
I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.
Looks more like you're bored on a Friday trying to start a fight....... (get back to work)
You opened a support ticket requesting the following:
Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.
You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.
At no point were you mistreated, and at no point did you even work directly with our support team.
That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.
Thank You Kindly,
DMWebair Internet Development, Inc.
Phone: 1 866 WEBAIR 1 x-214
Fax: 516.938.5100
[email protected]
AIM: WebairDanny
ICQ: 602-774-617Comment
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I bought a site last year that was hosted on a $40 a month Webair virtual account, and since I have so many boxes and virtual accounts at various places I decided to keep the account. The amount of issues I had in a month was absolutely mind blowing, and every time I would put in a support ticket it was a MINIMUM of 3 hours for each reply. I finally couldn't take it anymore and moved the site and closed the account...Comment
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Ever notice that in every webair thread some rep comes in and starts saying that it's never their fault? Customer is to blame, etc.Comment
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wow.. did you just paste the contents of a clients ticket on a public board? wtf.But.... I pulled out...Comment
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Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1 x-214
Fax: 516.938.5100
[email protected]
AIM: WebairDanny
ICQ: 602-774-617Comment
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Sounds like another Webair success story!Comment
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Hold on, you just posted a private ticket?Woah Woah Woah...... I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.
Looks more like you're bored on a Friday trying to start a fight....... (get back to work)
You opened a support ticket requesting the following:
Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.
You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.
At no point were you mistreated, and at no point did you even work directly with our support team.
That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.
Thank You Kindly,
DM
This can't be real.Comment
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WebairDanny should i expect that you will post my personal data on forum as well if i keep those sites hosted with webair???? It was very unprofessional what you just did ! You didn't learn the PRIVACY lesson during high school? You could explain here in few words what i wrote in the ticket but not copy-paste...Oh my god, now i understand why everybody hates webair...ICQ#: 376883609 Skype: AdultSEO
[email protected]
SEO Specialists - will make it happen.
Awesome domains for sale - Reserve yours now.
It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
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well they must be doing something right, 9 years with them and I have no issues. Even if I did have a problem I would not run here and trash them. I know of 2 more scammers this week, another scamming program and to many other things to post if it was bash timeOur site is coming soon. It will be one of the best ever! I know so. Brian and PennyComment
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Whats next? Posting the guys credit card number and address?Comment
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fyi. support sucks everywhere. pullupyapantieshow can i help you today ?
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Another satisfied customer ....Comment
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This week Webair answered and fixed one of my clients lickity split however this ticket is still open and not worked on :
Ticket Number: 742943
Date Opened: Wednesday January 23rd 2013 12:54:24 AM
They have not responded since 2/1...Comment
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Comment
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Did you reply to the work order on 1/26 when we sent you the testing instructions for this request? Your work was done, as requested and before we make things live- we ask that you check and make sure that its correct on your end. You can log into the EZ Panel and look at the work order.
Webair Internet Development, Inc.
Phone: 1 866 WEBAIR 1
Fax: 516.938.5100 x-152
[email protected]
aim: WebairMetzger
ICQ: 489798823Comment
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Yes I did as per my response to the ticket.Did you reply to the work order on 1/26 when we sent you the testing instructions for this request? Your work was done, as requested and before we make things live- we ask that you check and make sure that its correct on your end. You can log into the EZ Panel and look at the work order.
Going 'live' did not fix any of the control panel issues etc...take a look at the updates to the ticket.
Bouncing this back to me as my fault is in very poor tasteLast edited by suesheboy; 02-08-2013, 10:58 AM.Comment
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Lol good stuffComment
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I have two dedicated servers at Webair. One is a Windows Server, the other is a web server. Never had any real problems.
Wait, am I fake nick now???.Comment
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Not at all. They don't get any more real than you.
I can go for years without any issues with Webair. When there is an issues it can be either a cake walk or a nightmare.
My unresolved issue I am having now has been a problem for years I just didn't bother trying to fix and since i had a bunch of other issues I wanted this fixed at the same time.Comment
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Ouch, my intention was not to open Pandora's Box here, but i really felt pissed after talking with the Support guy.
*Brian837 it is not my fault, and i don't have to look stupid because of their low quality support. If this is the way they understand to run their business is their problem, not mine because i can easily move all the sites to another hosting company.
*WarChild i didn't said anything about their servers (who might be the best in town), i only express my opinion regarding their support.Last edited by adultforum; 02-08-2013, 11:17 AM.ICQ#: 376883609 Skype: AdultSEO
[email protected]
SEO Specialists - will make it happen.
Awesome domains for sale - Reserve yours now.
It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
Comment
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Wow, yeah. I can't believe that.Woah Woah Woah...... I spoke to you personally this morning, so I know very well this issue reflects in NO way on our support. The entire matter works directly with our Sales/CS team and you were handled professionally.
Looks more like you're bored on a Friday trying to start a fight....... (get back to work)
You opened a support ticket requesting the following:
Hi there, I just brought all the domains listed in this account and the previous owner also gave me the hosting since he will not need it anymore. I want to know what hosting package does it have now so i can compare with the other cheap hosting packages i have on other servers. I will keep here only those blogs so i suppose it shouldn't be expensive.
You were then sent a URL to view our lower end shared virtual plans by a member of our technical team. The ticket was then sent to Customer Service, and within 3 hours you jumped into a chat where I spoke with you personally and let you know that Ill have our technicians pull your current usage and specs. And get back to you with a more economical plan for your needs.
At no point were you mistreated, and at no point did you even work directly with our support team.
That being said.....Were still happy to work with you, and we can certainly help you to get down to a smaller $4 dollar virtual account like you requested.
Thank You Kindly,
DM
Never mind that Danny beats the customer up in his reply. You never, ever do that to a customer. They are always right, even when they are wrong.Comment
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Complaining about a less than $10 virtual account on a public forum, and you do SEO? Hmmmmm..
Nice site design though..
Adult Biz Consultant A tech head since 1995
Affiliate Support: Chaturbate | CCBill Live
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ICQ#: 376883609 Skype: AdultSEO
[email protected]
SEO Specialists - will make it happen.
Awesome domains for sale - Reserve yours now.
It’s never too late to MAKE MONEY with BITCOIN. Use this link and receive a 10% fee discount for 6 months.
Comment
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We had ip security set on our account and were having big issues with a mailer script when they moved us to a new server. I wake up to a flood of mails one morning saying we had malware on our site. Turned out webair had disabled the ip security to try and get the mailer sorted by getting the script maker to look at it.
That incident cost us dearly as we got delisted from Google ... lost a ton of traffic and revenue and even now a few months down the line, Goggle is showing us no love.
They never did get that script to work which worked perfectly well on the previous server.
On our paysite we have had multiple instances of members locked out the site... again webairs fault.
Convert with your MILF & Mature traffic.
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some will never learn...
not even after a dozen "webair sucks" threads...Make a bank with Chaturbate - the best selling webcam program
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PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 | Email:
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So let me see if I understand the whole matter. I can claim someone has terrible tech support. Then I can get mad if that person (company) uses my own words against me showing every one how minuscule the actual issue was. And when they use my words against me they are hitting below the belt.
This is a funny threadGo Fuck YourselfComment
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I need another host especially one that will provide a few extra dedicated ips. And I'm hesitant to go back to webair. I do remember the live chat was really the only way to get anything done there.Network Of Adult Blogs With Hardlink Rentals AvailableComment
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Let's do a reality check here. 90% of these little whinning punks have nothing to do but sit here posting like little baby bitches. Webair has been around servicing us for 10+ years. The main compaints come from these "bottom" feeders using a $4 a month account are that the 100 a hour Techs don't have time to deal with their little 2 dollar questions.
I suggest that all you that have the time to sit hear whinning like little bitches is go to flippen work like real MEN and quite whinning like little girls!Last edited by sixpack; 02-08-2013, 08:45 PM.Comment
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