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Old 02-09-2003, 06:02 PM   #1
CoolE
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Join Date: Jul 2002
Location: Canada
Posts: 451
CCBill Subscription Info Page - Problems?

I just had a member email me that they could not cancel their account through the CCBill cancellation page - the page is blank for them.

https://www.ccbill.com/system/cancel_by_id.cgi?

The page is fine for me in IE 6.0 and Netscape 6.2, but when I look at the source code there seems to me to be a table error or two in there. Or maybe I'm washed up and my html skills are old.

Does this not look funny?


PHP Code:
<table width="500" border="0" cellspacing="0" cellpadding="0">
          <
tr>
            <
td>
              <
blockquote>
                <
p><font face="Verdana, Arial, Helvetica, sans-serif" size="2" color="#000000">  
<
TR>
    <
TD>
      <
DIV align=center>
      <
P><B><FONT face="Verdana, Arial, Helvetica, sans-serif" size=2>
Subscription Lookup Credit Card Only 


Assuming this surfer is not alone, then that's gotta hurt for chargebacks across the board (although good for member retention I guess).

The surfer's USER_AGENT info is: HTTP_USER_AGENT: Mozilla/4.79 [en] (Win95; U)
Anyone know what browser that is? An old Netscape browser?

Anyone else having trouble viewing that page in their browser?

Last edited by CoolE; 02-09-2003 at 06:06 PM..
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Old 02-09-2003, 06:07 PM   #2
corvette
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Location: scottsdale
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I will have this checked out
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If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP
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Old 02-09-2003, 06:10 PM   #3
CoolE
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Join Date: Jul 2002
Location: Canada
Posts: 451
Thanks Corvett.

I wanted to get a second opinion and more info first before I called you guys. Maybe this surfer is full of crap and my HTML skills are old. Or maybe it's a problem.
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Old 02-09-2003, 06:12 PM   #4
EscortBiz
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Join Date: May 2002
Location: New York City
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workin fine from netscape 7 and ie6

you will find as time goes on different surfers will say they cant access different things
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