And crocmint is much better. :thumbsup

Simple solution. Add text for all your billers along with Zombaios.

Oh man, you are such a fountain of knowledge and wittiness from like a decade ago...

Let me clue you in.. changes like this in business are retroactive. When requirements change, there is no grandfather clause that says "oh, well these sites were already approved so they don't need to follow the new regs". And again, this is NOT an actual requirement by MC, in which they claim it is.

You make a graphic, or a disclaimer that tells the clients you have cascade billing.

You mention all of the different processing companies you use. Additionally, you tell them if there is a problem with their card, you may go through an alternate processing company. Most porn buyers should be familiar with this by now, with many porn websites.

You are not reinventing the wheel sport.

:2 cents:

We considered this.. but in the end it's not a viable solution because a. no other biller we use requires this and b. it makes the pages look like shit with all that extra junk on them. The info is displayed where it needs to be displayed as set forth by the actual regulations from Mastercard and Visa. Mastercard and Visa have already approved our new site through the other processors we use.

I am sorry but what MC and Visa wants, they get. Do a search here on Visa and MasterCard. We do everything by the book and if MC wants some information on your index page & join page then we have to do it. I am sorry but we won't cut corners, we are here to provide a cheap good solution.

We already do this on all of the pages where it is absolutely necessary as actually required by mastercard and visa. As in my previous reply, MC and Visa has already approved our site through our other processors. Which means there is absolutely no need to go junking up our entire site with unecessary info.

Really? Well I used to get gasoline for less than a dollar. Perhaps I should tell them that I am 'grandfathered in' next time I need to fill up.

Oh wait, next time I get a disclaimer from my credit card company telling me they are adding a new fee, or raising my interest rate, I should tell them someone on GFY says I am 'grandfathered in' and they can'd do that.

You do know that Zombaio is not a U.S. based company right? That there are different rules, and fees, for different regions when it comes to VISA and MC? That they can different from the U.S. region versus the Europe region right hoss?

:upsidedow

So then tell me, why have MC and Visa already approved our site for payment processing for our other accounts?

Its grand fathered in, old sites do not have to add the code its only for new sites.

Fiddy beers to cry in.

:pimp

You will DO exactly what your merchant bank/payment processor overlords tell you to do, or you will not process with them. It is pretty simple, and you are not going to get them to change their policy. Just as you are not going to get CCB to drop the VISA $750.00 fee.

If you do not like it, do not use them.

:2 cents:

You should learn to read and find better analogies that are actually comparable to the original statement.



Go back and read man... I've said it a dozen times.. Zombaio says it's a requirement by mastercard. They even linked to Mastercards requirement document.. and in said document there is no such requirement.

I've said it a dozen times. Learn to read champ.

If you do not like it, do not use them.

:2 cents:

If they don't approve our site as it stands then you are certainly right, we will not process through them because it's not an actual requirement and therefore will will not junk up our pages with it.

if a company you use service for lies about terms..... who can you believe?

And the ccbill fee has been there for as long as we've been in business and probably a lot longer.. It's not some fictional thing they added overnight then blamed on visa when visa doesn't actually require it...

...and yet Verotel's VISA fee is $1500.00 (last checked) instead of $750.00.

:helpme

I guess I should make a thread on GFY calling them 'scammers', and go on a witch hunt.

:2 cents:

Pretty sure verotel's fee was only $750 as well when we opened our account with them...

:1orglaugh

That seems to be the most sensible thing to do. Then again when did sense ever stop a silly thread.

VD, their ball, their racket, their court. their rules. Or go find another place you like better.

In a nutshell they can tell you to film yourself standing on your head whistling the Star Spangle Banner to continue with them. You go to the corner or go find another processor. Extreme example as that song is crap. :1orglaugh

Hmm, those numbers look suspiciously like ISPS registration fees introduced in 2002. It sounds like they'll pay the registration fees for you if you promote them on your main pages. Michael O couldn't just come out and say that from the beginning because, well, it's Michael O. Tell him you're choosing the option of paying the fee and the money is in motion.

I just added a "new" site to my Zomabios account and were asjed to add this code to the index and join page:

You fail as horribly at sarcasm as you did at epassporte...

Fucking TOLD. :thumbsup

That doesn't matter.

CCB's is $750.00 and Verotel's is higher by double. I should make a thread on GFY calling them 'scammers' and claiming 'shady business practices', citing there is no justification for this when I pay no fee at Zombaio, and cheaper at CCB.

I can even throw in a unknown CCB representative quote for good measure. :winkwink:

Except, I'm not filipino... and he can't spell.

We paid the same fee for verotel as we did ccbill.. so whatever point you're trying to make is irrelevant. And I'm pretty sure we don't pay a yearly fee to verotel like we do ccbill. I could be mistaken but I doubt it...

And anyone can get on with ccbill's live chat to very what I said they told me.. it's not like I used an unknown entity that cannot be contacted to make said statement.

Most sites just list all the billers on the same page. Even the biggest most profitable sites do this, so it can't be all bad. It may look like shit but if you bury it deep enough in your footer no one will see it. You can also change the colors of the text to somewhat hide any unwanted text, just a shade lighter so it's there but you don't see it unless you're looking for it.

I gave up trying to understand 3rd party biller rules, as none of them ever made sense and what would would say is a rule from Visa or Master Card is not a rule for another processor. The rules change depending on what biller you're with and they always point the finger to Visa or Master Card.

That said, Zombaio sets you up as a pseudo Euro company. This is how you avoid the Visa fee. They have Euro MC & V rules to go by and not the same American rules the other billers do. So that could be the issue with why one makes you do it and another doesn't. But like I said before, I've found most billers to have rules that others don't, so who knows.

Not to mention, people have complained about the ccbill fee for ages.. it and the % they take actually is upwards of criminal.. but it doesn't change because people accept it.. And they mostly accept it because ccbill is one of if not the most reliable processor out there.

Zombaio used to offer a good thing.. lower fees, no visa fee )which they'll be changing soon if they haven't already)... bu then came the clause that if they're not your primary processor the trans % goes up.. then the whol fiasco of xmas 2010 with their "corrupt swift code" and all of the late payouts over the past year since... and now having to have their logo plastered all over your site... They'll never reach the level of trust that ccbill has maintained for ages... even with their almost criminal rates...

Really?

I thought the point of your whole thread was to smear Zombaio/processing companies, and call them 'shady' and 'scammers' when they have policies you do not agree with. Furthermore, backed up with irrefutable evidence by some worker bee on a live chat window from one of their competitors.

I don't know... but I frankly think your position is a mix of overreacting and unrealistic expectations. Based on the facts (or lack thereof) in this thread, Zombaio is far from 'shady' or 'scammer' just because you do not like their policies and are trying to make a federal case out of it. If you do not like their policy, then do not use them and stop crying.

Now, if you're done whining, bend over, spread your cheeks, and take it like a man.

:2 cents:

I don't really see the issue here either. I understand your point of not wanting to confuse the surfer, but plenty of membership sites offer support links to multiple processors all over their sites. I have never run into an issue where a user has complained of being confused about which biller they are using.

We have support links to Epoch, CCbill and WTS on our websites. We mention all of their names and the billers seem happy for it. Our customers are smart enough to know they can either cancel with the biller information included in their signup email, or they can contact our customer support and we can direct them to the proper biller or cancel the membership for them.

You make a valid point, but not one that should keep you awake at night. You mentioned they require you to put the code on your site or pay the Registration fee. You also mentioned that you have a good processing relationship with them, which means there is value in you continuing to do business with them. I highly doubt their link will cost you $1000 in lost business over the life of your processing account with them.

have to argee ... :2 cents:

Bad shit happens to everyone at some point or another.

It doesn't matter if you are a single site owner, clip store, affiliate program, payment processor, web hosting company, content producer or whatever. Ten plus years of GFY existence and threads on this forum, I bet you can find a thread on just about any one of these topics and most companies. Hiccups happen.

:2 cents:

Seems like Zombaio is really paying attention :winkwink:

True, but calm the fuck down and you'll see the lighter side of things.

Ever tried Xanax cuz? That shit really works, you don't have to be fucked in the head to see benefits. :thumbsup

Fuck Zombaio and their stupid fucking name, sounds like some Italian sportswear brand. :1orglaugh

I don't process with Zombaio or have any other relationship to them, but I can say that it's clear you ave not been in the business very long. EVERY biller has had growing pains, CCbill included. There was a time when I and many others would not sign up to any affiliate program that used CCbill. Epoch has had problems in the past as well. I'm not saying Zombaio is good or bad, but you can't judge them based on their growing pains. From what I understand everyone has been paid from the issues you mentioned. Noone truly knows how any biller is doing financially until its too late. I'm glad I didn't give up on Epoch or CCbill, as they have both recovered to become the leaders in their Industry.

Every time I see your nickname, I think of that guy that used to post here a few years back as Cleo the Pirate (or whatever the fuck it was) with the tagline "sharky farts".

Then I see your nickname and avatar and I don't know... it must be that fucking bleached grin or something, because all I can think of is, "that's the EXACT look of a guy who just dropped a huge eggy & fishy fart in a tight closed space". :1orglaugh

We've been running our site since 2006... We started out as ccbill only, then in Oct 2009 we changed our program drastically and switched to nats with multiple processors... one of them being zombaio... back when very few people would even touch them, we did.. and up until xmas 2010 we've had nothing but good things to say about them, recommended them to people we talked to, etc.

But as of xmas 2010 they have steadily gone downhill. And regardless of whether or not everyone eventually got paid.. we had no real answers every single time it has happened... all we ever got was akin to epassporte's "funds in motion" line. Yes, we eventually get paid every time but it's inconsistent.. sometimes a few days, others times upwards of a month.

You mean for that 'whole month' they have been in a tailspin?

:helpme :helpme :helpme

Oh I see. Everyone was paid.