Zombaio Costing US 23% in Processing/Payout Fees - Page 2 - GoFuckYourself.com

SwirlsGirl · 10-16-2011, 12:30 PM

Quote:

Originally Posted by TisMe

SwirlsGirl, wasn't that you complaining when Zombaio wouldn't charge your customers for a site that was down?

Yeah, they're the parasites

Hey pseudobank syncophant you know my history on gfy pretty well to be posting about it for the first time...

had I sent my sales somewhere else besides zombaio during that period my payout would not have been delayed for 2 weeks and I would have avoided my site being down for a few days...

so again blame the merchant when the billing company fucks up classic and the billers love you for your enlightening post

Swirlsgirls never seized or stolen anyones merchant account client account, nor does swirlsgirl delay anyones payout and lie about the delay....

but I am sure if you try hard enough you can wrestle fault from the billers and banks and blame swirlsgirl for all that is wrong with the industry

TisMe · 10-16-2011, 12:40 PM

I never said you were to blame for any industry.

As one of Zombaio's early clients I've seen the same delays and still been able to pay my hosting bill.

You have had various issues with several processors you've used it seems, yet it is never your fault.

Zombaio_Tomas · 10-16-2011, 02:19 PM

Quote:

Originally Posted by Captain Kawaii

With our last payout we noticed some funds just disappeared. After being in contact with their customer support we learned they have added payout fees to the mix.

OP this should help you. We had this up the sleeves but your thread pushed a release a few days earlier...

https://gfy.com/showthread.php?t=1042043

AmeliaG · 10-16-2011, 03:56 PM

Quote:

Originally Posted by Zombaio_Tomas

Yes, this is true. But we think it is more important to actually notify even minor problems and take the bad-will.

If I were a customer of Zombaio, I would like to have that information.

Okay, my last payout was supposed to be ACH, but I got charged all the wire fee stuff again instead.

2MuchMark · 10-16-2011, 04:12 PM

Everyone:

3rd party processors charge fees to collect money from your customers on your behalf.

Their bank may (and probably do) charge them for wire fees.

Your bank may (and probably does) charge you to receive the wire fees. (They may also charge you again to convert the currency if necessary).

The point is, everyone who helps you and your business will charge you for their services. It is important for business owners to know and understand these fees and proper information is helpful (Captain Kawaii: Saying your fees are 23% from Zombaio is untrue and creating this kind of thread against your business partner makes no sense, creates confusion and only makes your own business partner work harder for the money they make.

There are plenty of ways to save money in processing fees. I don't know for sure but I am guessing that Zombaio offers discounts to high volume sites. Why not ask Zombio what these discounts might be? And if the discounts aren't enough for you, why not ask "Hey Zombaio - what would it take for me to get n% discount on transaction fees?". Asking for discounts and learning what to do to get them will help you a lot in your business.

The same requests can be made to banks. More than ever banks will compete for your business. If you think they are charging you too much, ask them what you would have to do to get a discount (or even receive wires and other payments free). Chances are they will waive these fees if you buy some investments from your bank - even a simple savings account will save you a lot of money.

Good luck.

EukerVoorn · 10-17-2011, 09:11 AM

Quote:

Originally Posted by AmeliaG

Okay, my last payout was supposed to be ACH, but I got charged all the wire fee stuff again instead.

That's what I'm saying too.

EukerVoorn · 10-17-2011, 09:17 AM

Quote:

Originally Posted by SwirlsGirl

when we rid ourselves of 3rd party for profit parasites it will be better for merhchants and customers alike

As for now we need the credit card companies unfortunately and they know it and they take advantage of their position.

I can't wait for the pan-European direct bank debit system to launch. With this system the client is directed to his own bank, approves transaction, and the payment is transferred from his bank account to yours and can't be cancelled/charged back etc. This will also work great against content thieves because the bank transfers won't be anonymous so you know who your customer is.

Do you have something similar (direct bank debit) coming in the USA? Please say yes. It would be so nice.

As for banks screwing you... there's always been competition between banks so it pays to shop around a little and compare fees.

Zombaio_Tomas · 10-17-2011, 09:18 AM

Quote:

Originally Posted by AmeliaG

Okay, my last payout was supposed to be ACH, but I got charged all the wire fee stuff again instead.

Quote:

Originally Posted by EukerVoorn

That's what I'm saying too.

I don't understand this? We were adding ACH as payout method today (17 October 2011)....

https://gfy.com/showthread.php?t=1042043

EukerVoorn · 10-17-2011, 10:33 AM

Quote:

Originally Posted by Zombaio_Tomas

Yes, we can give you proof that we pay our part in the transfer. Ask you bank about the MT101 charge data. Also send them the receipt you will get from our support.

So I pay 7 euro, I get charged an additional $25 by my bank because its a dollar transfer and my account is euro, this is something new as well, I wasn't charged for this some months ago. Yup will contact my bank about this.

Quote:

We don't change all existing account rates just because we update rates for new accounts. Check your account rates in ZOA, not at our general public rates.

I checked and yes that's correct, pewwwwww......

But now I see I'm getting charged a $22 payout fee, so the total payout fee is about 22 + 25 + 10 = $57 per transfer.

So I can apply for your cheaper IBAN transfer (my dashboard now says I receive international bank wire), but can I change it to IBAN payment even though I'm processing and paid out in dollars?

Zombaio_Tomas · 10-17-2011, 11:05 AM

Quote:

Originally Posted by EukerVoorn

So I can apply for your cheaper IBAN transfer (my dashboard now says I receive international bank wire), but can I change it to IBAN payment even though I'm processing and paid out in dollars?

Unfortunately IBAN is EUR payments to EUR accounts. Just as ACH is USD payments to USD accounts only.

You should set up an USD account with your bank to avoid the exchange fees.

2MuchMark · 10-17-2011, 11:32 AM

Quote:

Originally Posted by EukerVoorn

As for now we need the credit card companies unfortunately and they know it and they take advantage of their position..

Exactly how do credit card companies take advantage of their positions?

- They accept payments for you on your behalf
- They pay you on time
- They take on all kinds of risk for you
- 3rd party billers take on a higher risk for you
- They make it easy for you to sign up
- They don't require a merchant account.
- They provide support and stats
- Some even give you tools to help you sell more.

They charge a competitive rate (competitive to other billers) for the services they provide to you.

How are they taking advantage?

EukerVoorn · 10-17-2011, 12:23 PM

Quote:

Originally Posted by **********

Exactly how do credit card companies take advantage of their positions?

By charging high processing fees or starting with low fees and slowly increasing them, and by making profit on chargebacks by charging penalties for them.

Quote:

- They accept payments for you on your behalf
- They pay you on time
- They take on all kinds of risk for you
- 3rd party billers take on a higher risk for you
- They make it easy for you to sign up
- They don't require a merchant account.
- They provide support and stats
- Some even give you tools to help you sell more.

Well in case nobody ever told you this... they don't do all these things for you, they do these things for themselves, and they make you part of it, because they need you.

I just think the whole credit card system sucks and was never suitable for e-commerce to begin with. And that's my opinion.

porn500 · 10-17-2011, 02:01 PM

Quote:

Originally Posted by EukerVoorn

By charging high processing fees or starting with low fees and slowly increasing them, and by making profit on chargebacks by charging penalties for them.

Well in case nobody ever told you this... they don't do all these things for you, they do these things for themselves, and they make you part of it, because they need you.

I just think the whole credit card system sucks and was never suitable for e-commerce to begin with. And that's my opinion.

Wow you are really a stupid fuck! Proven post by post!

Chargebacks is a cost for processors, should they pay for your fraud?

Get your own Merchant Account or stop crying!

lagcam · 10-17-2011, 09:55 PM

Quote:

Originally Posted by EukerVoorn

I just think the whole credit card system sucks and was never suitable for e-commerce to begin with. And that's my opinion.

Well I think it is better than the old system of putting dollar bills in the cd drive and waiting for somebody to come collect them. That almost never worked.

10-16-2011, 12:40 PM	#52
TisMe Confirmed User Join Date: Aug 2008 Posts: 1,719	I never said you were to blame for any industry. As one of Zombaio's early clients I've seen the same delays and still been able to pay my hosting bill. You have had various issues with several processors you've used it seems, yet it is never your fault. Last edited by TisMe; 10-16-2011 at 12:52 PM..

10-16-2011, 04:12 PM	#55
2MuchMark Videochat Solutions Industry Role: Join Date: Aug 2004 Location: Canada Posts: 48,790	Everyone: 3rd party processors charge fees to collect money from your customers on your behalf. Their bank may (and probably do) charge them for wire fees. Your bank may (and probably does) charge you to receive the wire fees. (They may also charge you again to convert the currency if necessary). The point is, everyone who helps you and your business will charge you for their services. It is important for business owners to know and understand these fees and proper information is helpful (Captain Kawaii: Saying your fees are 23% from Zombaio is untrue and creating this kind of thread against your business partner makes no sense, creates confusion and only makes your own business partner work harder for the money they make. There are plenty of ways to save money in processing fees. I don't know for sure but I am guessing that Zombaio offers discounts to high volume sites. Why not ask Zombio what these discounts might be? And if the discounts aren't enough for you, why not ask "Hey Zombaio - what would it take for me to get n% discount on transaction fees?". Asking for discounts and learning what to do to get them will help you a lot in your business. The same requests can be made to banks. More than ever banks will compete for your business. If you think they are charging you too much, ask them what you would have to do to get a discount (or even receive wires and other payments free). Chances are they will waive these fees if you buy some investments from your bank - even a simple savings account will save you a lot of money. Good luck. __________________ Custom Software \| Server Management \| Integration and Technology Solutions https://www.2much.net