verotel webmaster support - GoFuckYourself.com

rowan · 02-01-2003, 01:32 PM

Anyone alive at verotel over the weekends? I emailed them and said it was urgent, still no reply after 24 hours...

rowan · 02-02-2003, 12:44 AM

*bump*

36 hours now... there must be some verotel clients here who can answer the question.

dig420 · 02-02-2003, 12:46 AM

Verotel basically has no customer service. I had to give them holy fucking hell to get them to turn on my accounts, a 'do you fucking want my business or not?' email finally got their attention.

rowan · 02-02-2003, 01:17 AM

So do they still have your fucking business?

NETbilling · 02-02-2003, 01:38 AM

Hi,

I invite you to check out our 24/7/365 support staff.

Thank you, Mitch Farber

andi_germany · 02-02-2003, 03:23 AM

Use the antique mehtod of using a phone. Yes its a long distance Europe call but that will probably get your issue resolved.

alibaba · 02-02-2003, 04:58 AM

There must be a copule of dudes there, I wanted to signed with them, but thqan cancelled when they respond in 3 days. And than I replied and never heard back again.

rowan · 02-02-2003, 06:22 AM

Mitch: when you or your affiliate companies can offer a solution for non USA webmasters that won't cost an arm and a leg for the small paysite, let me know. The last time I tried, I got the runaround from the company that netbilling referred me to, and after 2+ weeks I got back two offshore solutions that....cost an arm and a leg.

One of them required a minimum of half a million dollars in processing per month. (!!!) The other one was about $7k in setup fees if my memory serves me correctly.

I don't see much point in setting up a merchant account if the savings in processing fees are going to take more than two years to recoup the setup fees...

02-01-2003, 01:32 PM	#1
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	verotel webmaster support Anyone alive at verotel over the weekends? I emailed them and said it was urgent, still no reply after 24 hours...

02-02-2003, 01:38 AM	#5
NETbilling Confirmed User Industry Role: Join Date: Jan 2002 Location: Huntington Beach, CA Posts: 8,591	Hi, I invite you to check out our 24/7/365 support staff. Thank you, Mitch Farber __________________ Mitch Farber CEO - NETbilling, Inc. Email / Phone: 888-357-8166 / 661-252-2456 Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

02-02-2003, 12:44 AM	#2
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	bump 36 hours now... there must be some verotel clients here who can answer the question.

02-02-2003, 12:46 AM	#3
dig420 Confirmed User Industry Role: Join Date: May 2001 Posts: 9,240	Verotel basically has no customer service. I had to give them holy fucking hell to get them to turn on my accounts, a 'do you fucking want my business or not?' email finally got their attention.

02-02-2003, 01:17 AM	#4
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	So do they still have your fucking business?

02-02-2003, 03:23 AM	#6
andi_germany Confirmed User Join Date: Oct 2002 Location: Germany Posts: 768	Use the antique mehtod of using a phone. Yes its a long distance Europe call but that will probably get your issue resolved.

02-02-2003, 04:58 AM	#7
alibaba Registered User Join Date: Oct 2002 Location: Not too far Posts: 89	There must be a copule of dudes there, I wanted to signed with them, but thqan cancelled when they respond in 3 days. And than I replied and never heard back again.

02-02-2003, 06:22 AM	#8
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Mitch: when you or your affiliate companies can offer a solution for non USA webmasters that won't cost an arm and a leg for the small paysite, let me know. The last time I tried, I got the runaround from the company that netbilling referred me to, and after 2+ weeks I got back two offshore solutions that....cost an arm and a leg. One of them required a minimum of half a million dollars in processing per month. (!!!) The other one was about $7k in setup fees if my memory serves me correctly. I don't see much point in setting up a merchant account if the savings in processing fees are going to take more than two years to recoup the setup fees...