WTF is PSW doing now?? - GoFuckYourself.com

Centurion · 01-25-2003, 04:44 PM

I am suddenly getting a rash of emails from my members telling me that their access id/pw through pswbilling.com is no longer working! One person wrote them directly and got this reply:

"Subscriber 111111
I'm sorry but we are no longer billing for this site and your username is no
longer valid on their server.

This account has been terminated effective today.
A credit of $44.99 has been submitted for you and should post to your
account within 7-10 business days. Sorry for the inconvenience.
--
Thank you.
[email protected]"

WTF???? I've called them (NO answer) and left a nasty msg wanting some immediate info! No response so far. Also left emails asking same! This comes after I got this very strange email from them this morning saying that my Visa application had been rejected (I'm an American webmaster..so not caught up in the other threads/problem going on)

The've been billing since mid-december 2002 and now they're bailing on me without warning? (I also haven't gotten a single penny from them so far..they said the checks got returned saying "no one at this address"..bull!) Wonder if this has anything to do with making them my secondary and not my primary anymore (Thank Gawd for CCBill!) Anyone else have this happen?

Juicy D. Links · 01-25-2003, 04:45 PM

They just served you up a bowl of bukkake soup

Theo · 01-25-2003, 04:47 PM

interesting

Bobo · 01-25-2003, 04:47 PM

Do you serve CP from your site?

Damn, I'd be really curious to know if this is just PSW fucking up.

That's some serious shit for a processor to do to a client.

Centurion · 01-25-2003, 04:56 PM

The only reply I've gotten since this thing started is an "explanation" for my loss of Visa access (which happened yesterday..friday). The "explanation" is that the application was not filled out in full..the driver's license info was not added.

JEEESSSUUUSS..the application was done in December, and they are now telling me they yanked my Visa because of no drivers license entry??

And this doesn't explain the loss of access for my members, unless they're yanking all Visa approved members! Gee Psw..thanks for so much ADVANCED WARNING!!!!!!!!!!!

Centurion · 01-25-2003, 05:01 PM

And this is the email I received LATE friday in regards to the loss of Visa:

"Acting in full compliance with Visa Regulations, in the short
term PSW Inc cannot process Visa Orders for any website that
is not registered under a USA Sponsored Merchant.

We expect to have suitable banking relationships within
the next few days. In the meantime, your account has been
switched to ePaymentLite, allowing you to fully accept
MasterCard, JCB, and Online Checks. Please reply with any
questions you may have.

Thanks for your understanding and support.

Sincerely,
PSW Bank Card Department
[email protected]"

It's the same freakin' letter sent out to Non-American webmasters!

twistyneck · 01-25-2003, 05:04 PM

I've always wanted to use the word "fuxored" on this board. I'm not really l33t or whatever it is to know the exact definition but I'd say that it sounds like you are, in fact, fuxored.

chupacabra · 01-25-2003, 05:10 PM

ughh... everytime i see one of these new threads come up about processors, i'm more gladdened that i stuck w/ ccbill last november, they've *never* pulled shit like this w/ us in the last 3 years of processing for us... sorry for your loss Centurion..

FATPad · 01-25-2003, 05:10 PM

I'm not 1337 either, but this definitely sounds fux0red to me too.

twistyneck · 01-25-2003, 05:21 PM

Quote:

Originally posted by FATPad
I'm not 1337 either, but this definitely sounds fux0red to me too.

Thanks for your reply. I now know how to spell l337 and fux0red.

HunkyLuke · 01-25-2003, 05:55 PM

for F*CK sakes, I cannot get a hold of PSW to figure out what is going on. They are never there and have not been answering my emails. It looks like they have decided to kill my rebills and have even credited some of my subscribers with their previous charges.

PSW - WHAT ARE YOU DOING??? Your first email promised that this Visa change would not affect rebills and now you are cancelling rebills and refunding clients?

And would you answer your phones and emails!!! Why do you keep making these major changes on Fridays and not have staff in your office to answer the phones and emails on Sat & Sun?

Luke

Centurion · 01-25-2003, 05:55 PM

and no..there absolutely is not any cp on my sites.
Has never even been hinted that there was "questionable" content.

01-25-2003, 04:44 PM	#1
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	WTF is PSW doing now?? I am suddenly getting a rash of emails from my members telling me that their access id/pw through pswbilling.com is no longer working! One person wrote them directly and got this reply: "Subscriber 111111 I'm sorry but we are no longer billing for this site and your username is no longer valid on their server. This account has been terminated effective today. A credit of $44.99 has been submitted for you and should post to your account within 7-10 business days. Sorry for the inconvenience. -- Thank you. [email protected]" WTF???? I've called them (NO answer) and left a nasty msg wanting some immediate info! No response so far. Also left emails asking same! This comes after I got this very strange email from them this morning saying that my Visa application had been rejected (I'm an American webmaster..so not caught up in the other threads/problem going on) The've been billing since mid-december 2002 and now they're bailing on me without warning? (I also haven't gotten a single penny from them so far..they said the checks got returned saying "no one at this address"..bull!) Wonder if this has anything to do with making them my secondary and not my primary anymore (Thank Gawd for CCBill!) Anyone else have this happen?

01-25-2003, 05:10 PM	#9
FATPad Confirmed User Join Date: Oct 2001 Posts: 6,693	I'm not 1337 either, but this definitely sounds fux0red to me too. __________________ <a href="http://www.adultcontent.co.uk">Adult Content UK - Great British Content</a>

01-25-2003, 04:45 PM	#2
Juicy D. Links So Fucking Banned Industry Role: Join Date: Apr 2001 Location: N.Y. -Long Island -- Posts: 122,992	They just served you up a bowl of bukkake soup

01-25-2003, 04:47 PM	#3
Theo HAL 9000 Industry Role: Join Date: May 2001 Posts: 34,515	interesting

01-25-2003, 04:47 PM	#4
Bobo Confirmed User Join Date: Feb 2002 Posts: 2,253	Do you serve CP from your site? Damn, I'd be really curious to know if this is just PSW fucking up. That's some serious shit for a processor to do to a client.

01-25-2003, 04:56 PM	#5
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	The only reply I've gotten since this thing started is an "explanation" for my loss of Visa access (which happened yesterday..friday). The "explanation" is that the application was not filled out in full..the driver's license info was not added. JEEESSSUUUSS..the application was done in December, and they are now telling me they yanked my Visa because of no drivers license entry?? And this doesn't explain the loss of access for my members, unless they're yanking all Visa approved members! Gee Psw..thanks for so much ADVANCED WARNING!!!!!!!!!!!

01-25-2003, 05:01 PM	#6
Centurion Confirmed User Industry Role: Join Date: Dec 2002 Location: SeATtle Posts: 6,033	And this is the email I received LATE friday in regards to the loss of Visa: "Acting in full compliance with Visa Regulations, in the short term PSW Inc cannot process Visa Orders for any website that is not registered under a USA Sponsored Merchant. We expect to have suitable banking relationships within the next few days. In the meantime, your account has been switched to ePaymentLite, allowing you to fully accept MasterCard, JCB, and Online Checks. Please reply with any questions you may have. Thanks for your understanding and support. Sincerely, PSW Bank Card Department [email protected]" It's the same freakin' letter sent out to Non-American webmasters!

01-25-2003, 05:04 PM	#7
twistyneck So Fucking Banned Join Date: Jan 2002 Location: Hanging by the neck until dead. Posts: 4,660	I've always wanted to use the word "fuxored" on this board. I'm not really l33t or whatever it is to know the exact definition but I'd say that it sounds like you are, in fact, fuxored.

01-25-2003, 05:10 PM	#8
chupacabra Confirmed User Join Date: Sep 2002 Posts: 3,626	ughh... everytime i see one of these new threads come up about processors, i'm more gladdened that i stuck w/ ccbill last november, they've never pulled shit like this w/ us in the last 3 years of processing for us... sorry for your loss Centurion..

01-25-2003, 05:55 PM	#11
HunkyLuke Virgin by request ;) Industry Role: Join Date: Feb 2002 Posts: 1,924	for F*CK sakes, I cannot get a hold of PSW to figure out what is going on. They are never there and have not been answering my emails. It looks like they have decided to kill my rebills and have even credited some of my subscribers with their previous charges. PSW - WHAT ARE YOU DOING??? Your first email promised that this Visa change would not affect rebills and now you are cancelling rebills and refunding clients? And would you answer your phones and emails!!! Why do you keep making these major changes on Fridays and not have staff in your office to answer the phones and emails on Sat & Sun? Luke