Globill keeps chugging alone, still seemingly immune to any troubles from VISA or MC.

I've processed with Ibill since '98 and I can't really say anything bad about them. I try to spread my billing around a little so it isn't all in one place, but saving a buck or two now isn't worth NEARLY as much to me as processing with a company that I feel is stable for the long haul. Currently, Ibill, Epoch and CCBill still take top spots for me (and pretty much in that order, although Epoch may be squeezing ahead a bit now).

I'm sure some of the other billing companies will make names for themselves, but I'm not going to be one of the ones risking my ass to help them make their name.

Just my

:2 cents:

Two people who use a different Internet from everyone else and totally miss evertything that happens.

I LOVE the mentality of 'it has happened to me and although it happened to everyone else I'm safe'.

This thread gets funnier as it goes along. :1orglaugh

The Other Steve,

I have tried Glo-Bill and quite frankly I dont like them, their demand for logo space (especially with that ugly logo of theirs) is incompatible with my sites and desire to have multiple billing options for clients on the join page.

PSW are fine if they continue to accept VISA, if CCBill or Jettis take on Australian clients then I would like to hear from them.

If you use PSW Billing and fear that you're processing will cease, I may be able to help. I can help you stay with PSW, with no VISA (or MC) fees ever, as well as uninterrupted service. I should be able to have everything cleared up for you before the deadline.

Please shoot me an email ASAP if you're interested in securing your PSW account.

[email protected]

schiz, what are you proposing?

twistyneck, we have a procedures for dealing with accounts that are accused of spamming. It is not something that we take lightly. It is just not as simple as inactivating an account when somebody claims that they were spammed by them. We need to verify it, warn them, and if it continues, they have left us no choice but to take strict action.

Really soon, I think that it is a matter of days now before we announce it. We are in the final stages of implementation, training, documentation, etc.

Anyone who thinks they are "safe" should throw in the towel today. There is no such thing in this business, which is all the more reason to minimize your risks in every way that you can. You may think a young company offering competitive rates to attract new clients is the safe route, but I tend to think the established company with a large banking infrastructure behind it has a little more staying power if (or rather when) trouble hits. Of course, I could just be a dumb fuck.... :eek7

Interesting...

Masturbationman
I am probably spamming

Registered: Oct 2002
Location: South Florida
Posts: 3

Alrighty we have a winner!!! Here's the guy with a hotmail address telling you he knows how to outsmart Visa!!!!

I'll vouch for schiz, as far as knowing him for a long time and that he wouldn't scam anyone. He's a pretty clever guy so whatever he has in mind, it's at least worth a listen.

not sure what you mean about logo space - hit me up on 41659200 if you want to see how it looks on our site

corvett, what is your solution for Aussie webmasters. I went to your signup page and saw info for US and EU webmasters, but not Asia-Pacific. Is CCBill charging the visa fee for the AP region and if yes are you offering the same payback deal as with your US webmasters?

Luke

At this point, there is only CCBill and CCBillEU. CCBill processes transactions for webmasters in the United States visa region; CCBillEU processes transactions for the European Union visa region. We can only process visa transactions for webmasters within one of those 2 regions. The $750.00 registration fee is only for the US region and it is paid back; there is no fee for webmasters within the EU region.

This is a flashback to October for us, there must be a decent processor out there who can offer full featured third party processing for Australian clients.

PSW provide exactly the type of thing we need, as did IBill before we left them, I really do not cherish the idea of going back to IBill (I have no idea how they handle Aussie clients now anyway).

CCBill isn't an option, other than Glo-Bill who is there ?

I hate to say I told you so...... but.

Anyone ready to get a merchant account and take control of their processing?

Mitch

Matt from PSW is a great guy. I hope they get this all worked out.

Mitch

To those who responded to my post, I've emailed you all back.

As for the hotmail address, sorry about that. You can also contact me at

[email protected]

Thanks for the interest.

schiz

This is where all of you who called Epoch, IBill and CCBill "The Three Stooges" eat your words.

You gotta wonder who is next? Globill?

And still no solution for the Canadian webmaster other than incorporation in some foreign country or another.

here we go again.......................:glugglug

I sent you absolute proof that kscans.com was sending spam and using my email account as their return address. Then they did it to a friend of mine and he sent it to you (so I was told). I told you about this on ICQ and I sent you copies of everything. You kept "losing" them and so forth.

I spent a week cleaning that shit up. You totally ignored the problem.

What the fuck kind of "warning" does someone need *not* to use someone else's email address to send spam?

But don't worry, I understand completely. You want 15% of the income that the spam generates.

CoolE, I doubt the PSW situation is anymore than temporary, in their email they promise return to VISA billing within 10 days.

No, I am not blind without a cane, but I will trust PSW when they say 10 days more than IBill when they say 10 days. IBill owe me several thousand dollars which is 60 days overdue, so I put them in the "assholes I would never deal with" category.

If PSW stretches time out more than 10 days then they will lose me to another processor as after the IBill debacle I am not going to put up with too much downtime from my primary processor, no matter what the problem.

I never even got the email, I find that rather disturbing since it effects me. Glad I decided to have a peek at the board tonight.

twistyneck, if an account violates our AUP, we verify it, make a good faith effort to inform them of this, and if they continue, we terminate them.

I had forwarded your correspondence to the proper department to let them handle it. If you wish, I can follow up with what they did on Monday. Off of the top of my head, I can think of a number of things that it can be, but I am not going to speculate here. If you continue to see spam coming from the account that you had mentioned, email or ICQ me and I will make sure that it is handled. If I don?t, feel free to start a separate thread about this and ask Lensman to make it ?sticky?

I'm in Australia and I use AC Pay and Globill I use as a backup. Todate everything is going well. I know Schiz as well and he will help out.

Sure looks like there's a lot of people wishing they'd have just sucked it up and paid that $750 now.....

Welcome to the Visa house of love! Ok, sexfind, thanks for the questions, sorry it's taken us so long to get on the boards. Now for a BIG Q&A session:

Sexfind: what the fuck is going on there?
While this doesn't affect USA Accounts, we've had a timing issue with our current upstream relationships. We had hoped to provide full coverage but, unfortunately, while in the process of securing new accounts a gap suddenly occurred between possible transaction channels.

Shoplifter: Looks like someone had to switch banks in a hurry
Something like that, yes. Wish it could have happened a little faster.

Rowan: I don't have a backup processor.
It caught us by surprise as well. We were scrambling to determine a course of action quickly this afternoon. Please do consider an alternate biller like those presented throughout this thread. (Processing Princess sounds cute)

XSV: got that email as well, but only for 2 of our domains?
If you are a USA Sponsored Merchant some of your new domain may not have been listed immediately, simply let us know and they will be pulled under the US Corp.

corvett (ccbill): I hate jumping into threads like this...
All the drinks are on PSW, say a while and flex for us. lol. :)

Sexfind: Anyone got a nice billing solution for Australian webmasters or should we all give up and go to the beach ?
You can bet all of the billing companies are working on your region (kinda like trying to hit a Piñata.. but now there's 6 of them.. and we're blindfolded, barefoot.. and the floor is covered with tacks.

J.R.: We use PSW as a backup, we will turn them off for a few days until this problem is sorted.
"Don't put all your eggs in one basket" was an ad campaign we ran a while back. Never meant for it to be necessary but.. you da man!

J.R. & Darren: lol wtf? most artistic spam ever, so instead of sending to our signup page we send them to ours...
Interesting concept, do a combination meta-refresh / javascript-replace. Too bad we couldn't do that with our join page.. send traffic to a trusted associate.

Centurion: First Lancelot Security..then probilling..now THIS! ARRGH!
Yeah, Visa isn't showing us the love either. Thanks for using us as a primary, sorry for the short notice on the gap.

chilihost: F****K
F****K is right. And I believe probilling is back up to par. At least when we last checked with them (Internext).

justsexxx: Why is PSW affected with this reg. and others not?
See first Q/A (sexfind, timing issue)

Tipsy: Two people who use a different Internet from everyone else... This thread gets funnier as it goes along.
Definitely fascinating. I?m impressed.


Sexfind: PSW are fine if they continue to accept VISA
We will. :)

schiz: I can help you stay with PSW, with no VISA (or MC) fees ever, as well as uninterrupted service.
Please tell us how to stay with us and not charge fees ever and keep service forever. Wish we could have talked early this afternoon. :)

Sexfind: there must be a decent processor out there who can offer full featured third party processing for Australian clients
Under current international visa policies your transactions can be settled almost anywhere outside the US. However if Visa International follows Visa-USA and cross-border settling is stopped (which is likely) the IPSPs will need to have a banking relationship in your region.

Mitch/Netbilling: get a merchant account
Netbilling is widely trusted and merchant accounts are definitely a nice option.

CoolE: still no solution for the Canadian webmaster
Unfortunately none of the few banks in that region currently wish to handling high-risk transactions. The conversations continue. :)

jact: I never even got the email
Chances are you weren?t affected. If you are not a USA Sponsored Merchant, please contact client services.

More answers to follow tomorrow as necessary.

:thumbsup

PSW Billing Solutions, the response posted here is what I think sets you apart from the likes of IBill. Its clear, informative and precise. You admit theres a gap and that the playingfield is difficult and you demonstrate a clear desire to fix things up... :thumbsup

If PSW will continue to accept VISA for us in Austrakia and Im fairly sure your post said that you will then we are happy to wait for you to get it together, being informed is fantastic.

However I do have a couple of questions.

1. How confident is PSW Billing of being able to continue to process VISA over the forseeable future for Australian clients ?

2. Do you envisage any other difficulties in future with any aspect of the processing at PSW ?

I fairly sure that you couldnt give anything but a positive response, but if there are things in the wind which *may* affect clients in future then at least a "oh well theres this possibility" could be kept in mind.

Good on you for being so direct in your answers, the contrast to IBill is staggering.

Corvette , forgive me if you already answered this, is CaveCreek thinking about handling Aussie clients ever ? Surely the market is there ?

Hey PSW. Good to see you guys posting. I can't help you as a whole, but I can help a couple of the webmasters. :winkwink:

I've offered solutions for a few things, but nothing on that great of a scale.

schiz

We're happy with PSW. We received 2 e-mails from them regarding two of our domains (which we thought was odd given that we are a usa sponsored merchant) but i hope they manage to work everything out.

I believe the reason why PSW is affected and not many others, is that they were suppose to reg for Visa, and never did. Nevertaking the $750 fee either from the websites. NOw they have been caught and have to correct the issue on their end, but it will take time.

Errrr....no.

http://www.pswbilling.com/epaymentpro/?

U.S. Visa Fees: $750 initial, $375/year

That's been on there since last year.

geez dude !~ stop scaring me, my heart missed two beats reading that ... :uhoh

PSW fucked up but came to the board with sensible and business like replies and hopefully will get the problem sorted. IBill spends 18 months+ producing a whole list of increasingly severe fuckups yet never others an explaination and rarely seems to resolve the issues. And people still spam iBill in threads like this? Amazing and amusing.

Nice post PSW. It doesn't help those in the crap much at the moment but shit happens and at least your trying hard to resolve it and answer peoples concerns, rather than 'hiding behind the sofa' until it all dies down and goes away like others are fond of.

:1orglaugh :1orglaugh :1orglaugh :1orglaugh :1orglaugh

Not with you guys, but I appreciate your answers... Shows that you do care... not like Ibill ( OK guys, should have dumped them, but I need my rebills.... no new signups with them).

PSW, keep us informed....

I am affected, I have contacted client services, I haven't heard back. PSW offers payments like clockwork (Unlike any other processor I've tried), I just wish their customer service was a little more refined. And maybe an 800 number would be nice too.

I had been happy PSW customer almost 2 years. They seems like very smart guys, especially Gabriel Truitt. But one day they stop billing my sites (new visa reg.), and paid current periods. Thats okay. BUT they are forgot to pay me MY HOLD $$$! . it is about $500/week. not that great money, but in 6 month period this is a new car!!!

They never reply my e-mails, ICQ messages after it
So, everybody can see hows they are turn from good guys to ASSHOLES in one day. Please, do not deal with these cheaters!
They owe me my fucking money (not just me, I know few more persons). I have a contract with them. So, I will try to sue them.

May anybody suggest the way to beat out my money from them?

If you guys(PSW band) read this thread, my 1st. acc was #200107