Which host has the best support?

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  • disturbed1
    Confirmed User
    • Feb 2007
    • 230

    #1

    Which host has the best support?

    All the hosts say they have the best around the clock support... but I need a host for a dedicated that is going to tell me my server was down and it was fixed before i even knew it went down. And they need to have a voice line I can call. And if there is a problem they should respond to my trouble ticket within minutes.. not hours to atleast tell me they are aware of the problem and working on it...

    Any suggestions?

    BTW... its for a paysite..

    Good Support Is Important To Me... Thats Why I Host My Sites At ATCI Hosting !

    Sissy Masters - CrossDress/Transgendered Webmaster Resources
  • Way3
    Confirmed User
    • Mar 2007
    • 1727

    #2
    Look no further! Way3 has what you are looking for!

    ** 24 hour Toll-Free Support
    ** Proactive Server Monitoring
    ** FAST Support Ticket Response
    ** TRUE Tier-1 Bandwidth
    ** Awstats & Webalizer stats
    ** Free Control Panel
    ** 99.9+% uptime SLA
    ** State of the Art Data Center

    Let us know what your server needs are and we'll be glad to create an affordable dedicated server plan that will work for you! We also have some amazing May Specials going on right now!!! Contact us for details.

    FULLY Managed! FREE Control Panel! FREE Month on ALL Shared Accounts!!!
    ICQ: 169-554-261
    Email: info[at]way3{dot}com

    Comment

    • nojob
      The Original NoJob
      • Feb 2004
      • 3682

      #3
      webair.com

      Comment

      • Jayvis
        Confirmed User
        • Nov 2005
        • 5430

        #4
        I like the fact that you can either call or just talk to them anytime (Support Chat) on HostGator---- SIG SPOT

        Comment

        • Jaytown
          Confirmed User
          • Nov 2005
          • 1056

          #5
          Anyone who doesnt say " Well did you submit a ticket" every fucking time you need support. THAT would be the best hosting support.

          Comment

          • tenderobject
            Need Designs? 312352846
            • Dec 2004
            • 11688

            #6
            natnet..


            NEED DESIGNS?!?

            Comment

            • TondaB
              Confirmed User
              • May 2002
              • 3162

              #7
              Naked Hosting offers TRUE 24/7/365 support via Telephone, Ticket System and ICQ. Our turnover is very minimal due to our great support and service.

              The best thing to do is get references. I would be more than happy to supply you with a list of references

              Hit me up with any questions you may have:

              sales at nakedhosting dot com

              OR ICQ 61462417
              ICQ: 61462417

              Comment

              • jbizzle
                Confirmed User
                • Nov 2006
                • 281

                #8
                Originally posted by Jaytown
                Anyone who doesnt say " Well did you submit a ticket" every fucking time you need support. THAT would be the best hosting support.
                HAHAHA, I totally agree!!!!!!!

                Comment

                • Mike_8185
                  Confirmed User
                  • Mar 2003
                  • 362

                  #9
                  Originally posted by disturbed1
                  All the hosts say they have the best around the clock support... but I need a host for a dedicated that is going to tell me my server was down and it was fixed before i even knew it went down. And they need to have a voice line I can call. And if there is a problem they should respond to my trouble ticket within minutes.. not hours to atleast tell me they are aware of the problem and working on it...

                  Any suggestions?

                  BTW... its for a paysite..
                  Contact me on icq: 266938609

                  Comment

                  • Farang
                    one sick puppy
                    • Oct 2004
                    • 11713

                    #10
                    webair
                    fbm

                    Comment

                    • Jaytown
                      Confirmed User
                      • Nov 2005
                      • 1056

                      #11
                      isprime

                      Comment

                      • PowerCum
                        CjOverkill
                        • Apr 2003
                        • 1328

                        #12
                        I see completely biased logic here.

                        Do you ask your car dealer what car company has best or most car services or what car company makes cars that don't break? Then why do you ask what host has the best/most server break fixers when you are really searching for something that doesn't break? See the logic?

                        Your question should be "With what host I will NOT need support?"
                        And then if you need support how many people will you have to deal with. My personal opinion is that having a company front person that escalates the issues to the needed tech in the minimum time is the best solution. You always deal with one only person and not with 500 tech guys via tickets system.


                        Said that, I can tell you to use our hosting services... but we take new clients only by recommendation of other already existing clients.
                        CjOverkill Traffic Trading Script
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                        Comment

                        • Yahook
                          Confirmed User
                          • May 2002
                          • 840

                          #13
                          I use HQHost, they have 24h ICQ support.

                          Comment

                          • Kimo
                            ...
                            • Jan 2006
                            • 11542

                            #14
                            phatservers.net has the best support BY FAR

                            i use a handful of hosts and they are top notch
                            ...

                            Comment

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