NATS help

[celebnudevideo]

Hello everyone,

We run celebnudevideo.net and we have NATS installed, and working fine,

However, back then when i had a SAFSHOP account and affiliate program, a certain affiliate used to make $1000 a month advertising for us,

Now with other merchants we have and with the NATS as an affiliate program, the same affiliate is not making any thing at all.

Although when i test his link, click on it and join the site instantly, the signup is tracked for him,

Same goes for other affiliates, what is the problem with NATS ? Is there a bug we should know about ?

Are we doing something wrong in the setup of the affiliate program ?

We talked to the NATS guys several times but they say the way w ehave it setup is okay and functional !

If anyone of you guys who use nats, encountered this before and were able to fix it, please advice

thanks in advance

[TMM_John]

Is there a ticket for this issue that I can review? Have you put test sales through manually and have they posted to the correct account? Are the affiliates sending on new or old links? If old, are they redirected properly?

[celebnudevideo]

Answering your questions

There was emails going through, search for Karim_shaheen [at] hotmail.com

that is me.

Also there could have been tickets opened by a Jennifer Roberts.



(Have you put test sales through manually and have they posted to the correct account?) YES

Are the affiliates sending on new or old links? If old, are they redirected properly?

I do not know, they send to such links

hxxp: // signup[dot]celebnudevideo[dot]net /track/ MTE6Mjox/j oin

I assume those are the new links ?

[celebnudevideo]

If you'd actively contact Jennifer Roberts who purchased NATS from you for
celebnudevideo.net would be greatly appreciated by the way

we have some active affiliates leaving and stoppin promoting us cause the affiliate program for some reason is not converting at all, while from past performances i know my site converts well with affiliates, so i am guessing there could be something in the setup of the program

thanks in advance

[TMM_John]

All support needs to go through the ticket system. If you'd please confirm with her that she has put in tickets and send me the ticket #s albright[]toomuchmedia.com I will gladly review them.

If tickets haven't been put in please have her or someone on the company's behalf submit them.

[celebnudevideo]

Hi John, no tickets have been put, sadly cause she thinks everything is working fine,

however i did some homework regarding nats, and i found this.

Our config.php file does not have a string regarding cookies at all, does this mean no cookies are set on the surfers computers ?

here is ALL what is in our config.php file, i downloaded it using my root access to our servers, please let me know what i should add to it, IF THAT was a problem
P.S i edited it a bit to remove any usernames or passwords


TAG ?
/* Config built by upgrader 3.1.34 */
$config['ALLOW_SQL_EXPLAIN'] =1;
$config['CUSTOM_GATEWAY'] =1;
$config['LOGGING'] = 3 ;
$config['PROJECT_ROOT'] = "EDITED BY POSTER";
$config['BANNER_ROOT'] = "EDITED BY POSTER";
$config['WORKDIR'] = "EDITED BY POSTER";
$config['DB_SERVER'] = "EDITED BY POSTER";
$config['DB_USER'] = "EDITED BY POSTER";
$config['DB_PASSWORD'] = "EDITED BY POSTER";
$config['DB_DB'] = "EDITED BY POSTER";
$config['NICE_NAME'] = "Celebunde Video";
$config['PROJECT_NAME'] = "NATS";
$config['PROJECT_HOSTNAME'] = "nats.celebnudevideo.net";
$config['TMM_PRODUCT_CODE'] = "EDITED BY POSTER";
$config['EMAIL_FROM_OWNER'] = "[email protected]";
$config['EMAIL_FROM_MEMBER'] = "[email protected]";
$config['EMAIL_FROM_RESELLER'] = "[email protected]";
$config['ADVANCED_PAY'] = 1;
$config['USE_SKINS'] = 1;
$config['ADVANCED_SIGNUP'] = 1;
$config['INSTALL_DISABLED'] = 1;
$config['DB_VERSION'] = "3.1.34";
$config['ENCRYPT'] = Array(
"NEW" => 1,
"BILLERS" => 1,
"AUTO" => 1,
"CCBILL" => 1,
"ACCOUNTS" => 1);
? Closed Tag