Most areas of the country seem to have no trouble at all playing our video but on occasion folks out West have them stop and start. First I was told that the files were too large. So now they are smaller (less than 29mb) and seemed to be fine. Now it is happening again with the professionally compressed vids that used to be fine. So I now hear I need a faster server. Based on surveys, the problem is isolated but these few customers have no trouble with my primary competitors vids that are no larger in file size. Any ideas?
