Clips4Sale Question/Problem

[dommyb]

I have had my clips4sale store for 4 years now, when i first started it i did not know what i was doing and was not storing my content on good drives. Needless to say i lost alot of the content that i started my store with and some of my highest selling clips. I know that clips4sale does not allow you to download anything off their ftp. So my questions are;
Has this ever happen to anyone and has clips4sale ever helped them out.
Can i buy my own clips?

Thanks in advance for any help!

[HTMwrestling]

Contact support and they will usually give you 24-48 hours to get what you need. No need to buy your own clips.

[dommyb]

Contact support and they will usually give you 24-48 hours to get what you need. No need to buy your own clips.

Thanks for the help did exactly what you said they would do.

I had asked years ago but that was on the phone and guy was kinda of a dick.

[TheFunhouse]

Glad to hear that worked out. I was wondering, what would be the best way to back up my old content?

[dommyb]

Glad to hear that worked out. I was wondering, what would be the best way to back up my old content?

After i lost some of my content i went a little crazy with it. I have a cd backup of each scene and a back up drive with all my content locked up in a safe box.

[TheFunhouse]

Excellent, thanks for the advice. I'll be sure to look into a back up drive.