CCBill admin down?

[Beerbar]

CCBill admin down? I'm getting the message below, anyone else?

Website Currently Unavailable
Please contact our client support service 1-800-510-2859 or your sales rep for additional information.

Thank you

[Barefootsies]

Say it ain't so?!

[sojproductions]

yeah wtf?!?! im getting the same, it's not a usual loading error either, trying to call the number, 10 minutes.. no answer

[sojproductions]

yeah wtf?!?! im getting the same, it's not a usual loading error either, trying to call the number, 10 minutes.. no answer

20 minutes... no answer, mind you it is 1am, maybe their tucked up in bed!

2 minutes later... just got cut off, hopefully somebody else gets through??

[Beerbar]

Think this might be scheduled maintenance, saw something about a 4 hour down time but didn't notice the date. The join forms pages are still working.

[Dido]

Their affiliateadmin is down as well, same error pops up if you try to sign up for a sponsorprogram:

https://affiliateadmin.ccbill.com/login.cgi

Internal Server Error

The server encountered an internal error or misconfiguration and was unable
to complete your request.

Please contact the server administrator, [email protected] and inform
them of the time the error occurred, and anything you might have done that
may have caused the error.

More information about this error may be available in the server error log.

So, I did what every good citizen does, I sent an email to [email protected] with the following result:

----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 550 No such user ([email protected]))

----- Transcript of session follows -----
... while talking to bsf.cwie.net.:
>>> >>> DATA
<<< 550 No such user ([email protected])
550 5.1.1 <[email protected]>... User unknown
<<< 503 Bad sequence of commands

Hrm, well.. maybe they'll read it here.

[sojproductions]

just saw that the joins are working, and the admin page is on a 10 second refresh so no panic! must just be maintenance time... every hitch in days like these envokes believing the worst!

affiliate admin page is ok for me.

[NBBCash Matze]

indeed, also mentioned in their news: "We will perform a CCBill Network Service Maintenance on Wednesday, August 18, 2010 from 12 a.m. to 4 a.m. Mountain Standard Time."

[pigface]

stats are down for me since 2 days, wtf....

[Denny]

Loading fine here

[TeenCat]

stats are up and down and hits are at zero at this moment ... who is doing what there?

[TeenCat]

and btw, i had hits and sale on one of my ccbill account yesterday, and now i see also yesterdays hits are at zero and nifty showed popup with -1 ccbill sale and -money, what the hack? someone is exploiting you already?

[Beerbar]

admin back up here

[sojproductions]

It's back up now..

[k0nr4d]

Maybe was down to fix the recently found vulnerabilities.

[TeenCat]

yes looks like there are hits, but the sale is gone, not refund, not chargeback, but after few hours -1 sale, anyone else please?

[CunningStunt]

Working fine here today:

Date
Billing Type
Sub Account $0.00
0 $0.00
0 $450.00
6 $0.00
0 $0.00
0 $0.00
0 $0.00
0 $450.00
6 Get Clicks Report

[sojproductions]

no problems our end...

[CCBill Paul]

We performed scheduled maintenance this morning on our admin portals. This did not have an affect on transaction processing.

The following notice was posted in the admin beginning Monday. Please contact Client Support if you are still having any problems. Thank you.

IMPORTANT - CCBILL NETWORK MAINTENANCE - WEDNESDAY AUGUST 18, 2010
Posted August 16th, 2010 14:39:19, by CCBill Management
IMPORTANT INFORMATION REGARDING A CCBILL NETWORK SERVICE MAINTENANCE WINDOW

We will perform a CCBill Network Service Maintenance on Wednesday, August 18, 2010 from 12 a.m. to 4 a.m. Mountain Standard Time.

During this four-hour window, the CCBill Admin Portal will be inaccessible. A message indicating the Portal?s status will be displayed for the duration of the maintenance for your convenience.


Please note: This maintenance will not affect transaction processing.


If you have any further questions, please feel free to contact Client Support at [email protected], 1-800-510-2859, or via Live Chat.

Thank you for your attention to this matter.

CCBill Management

[czarina]

working fine for me here