I mean seriously, I can't think of a worst support team. One guy is working on the problem cause my server is down, so as I sit waiting for the ticket to get fixed so my sites gets back online, that person leaves. So I have to actually AIM someone who had no idea what was going on, for him just to tell me he'd have to re-examine the server.
what the fuck
Jason Forrest is a scammer. Pay me my 15k bitch. http://www.jason-forrest.com/
K-Man, Media and Moses are also scammers
I mean seriously, I can't think of a worst support team. One guy is working on the problem cause my server is down, so as I sit waiting for the ticket to get fixed so my sites gets back online, that person leaves. So I have to actually AIM someone who had no idea what was going on, for him just to tell me he'd have to re-examine the server.
what the fuck
You must have got one of the foreign morons. Sascha will tell them to bump you up to an American tier 1 support level. We will then maneuver German tactics if the support level isn't satisfactory.
the last couple of ticket i have submitted have been answered in a few minutes.. both are recent.. if i call them they take care of it right away.. but normally a ticket it good enough for me.
7 mins..
6 mins.
and my server has been up for over 3 months... and last time the took it down was just to upgrade member..
This server is pushing just 50 megs.. and has a small load on it.. and no problems ( but it configured really well, php+ options, transcoding, memcache, mysql with some large db.. and much more..
Choopa runs a very tight ship. I know the owners personally and they are very proactive when it comes to fixing issues. I think if you're having issues you should probably e-mail them first before being nasty to them on the boards. You'll probably get your issues resolved alot quicker.
Been with them over a year and never had any problems. They have above and behond to help me with anything. Can't beat the price at $199.00 for 100mbps server.
Website Design - Consulting - Development sarah [at] zuzanadesigns.com - See Our Work
Been with them over a year and never had any problems. They have above and behond to help me with anything. Can't beat the price at $199.00 for 100mbps server.
Choopa runs a very tight ship. I know the owners personally and they are very proactive when it comes to fixing issues. I think if you're having issues you should probably e-mail them first before being nasty to them on the boards. You'll probably get your issues resolved alot quicker.
thanks, but don't assume to know how i went about handling this. I bet I sent 50 reply emails to the ticket, many of went unanswered. I had 3 support people in 3 hours and emailed the senior tech, and andy.
so fuck off.
Jason Forrest is a scammer. Pay me my 15k bitch. http://www.jason-forrest.com/
K-Man, Media and Moses are also scammers
we just got a server with them. same day set up and no one can beat their 100mbps price. other companies quoted me prices x3-x4 times as much. support is good enough.
One can only hope and pray that one day you and you're worthless one line cheap shots at everybody will also be banned. Then you can have more time to copy/paste wordpress themes for newbs
Choopa, I dealt with many host and choopa is one of the best and they fix all my problems in a timely manner. Fris is a bitch always fucking with someone
oh, i do want to point out that Frank over at Choopa IS their life-line. Best person I've ever dealt with from a hosting company.
Thanks Frank.
Agreed, Frank is good shit. When I have clients who want to install there, I have them request that frank install the dependancies so that i know it will go smoothly.
I used to host with Choopa. I left for no other reason than I got a better price and at that time it was easy to leave-I only had one gallery server. I can tell you from experience they run a tight ship, and I have had the owners jump on my problems when I had some. Their support was at that time great, and still is. Make friends with a tech. That's hosting 101.
Duke
Choopa, I dealt with many host and choopa is one of the best and they fix all my problems in a timely manner. Fris is a bitch always fucking with someone
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