webair?

[bloggerz]

having some issues on my virtual account there.
any1 from webair pls contact me asap

[Jensen]

"Click here to Login to the Webair Control Panel to speak to a Webair technician."

[fallenmuffin]

What is your issue? Iframe and javascript embeds on all your html files? Been happening on my virtual webair account for a year ... :/

[tranza]

Bump for help..

[seeandsee]

hit their support

[Va2k]

their support for dedicated servers have been taken up to 14 hours don't know what they have done but their support has really went to shit on the dedicated side, so much that it maybe time to find another host! *shrugs*

[Sarah_Jayne]

What is your issue? Iframe and javascript embeds on all your html files? Been happening on my virtual webair account for a year ... :/

been there.....though, not for a long time since they last fixed it (knock on wood)

[bloggerz]

yes i have sent in support tickets but they don't seem to get answered fast. my sites been down for almost a week now and still no explanation or nobody contacting me.

[cykoe6]

Hummm I always get my Webair support issues handled via live chat within a few minutes.

[WebairGerard]

having some issues on my virtual account there.
any1 from webair pls contact me asap. yes i have sent in support tickets but they don't seem to get answered fast. my sites been down for almost a week now and still no explanation or nobody contacting me.

Bloggerz I see you have a ticket open and it's been replied to. ICQ message has also been sent to you. Please hit me up so I can assist you further and also keep in mind you can escalate a support ticket at anytime if needed and all managers will be alerted as well.

their support for dedicated servers have been taken up to 14 hours don't know what they have done but their support has really went to shit on the dedicated side, so much that it maybe time to find another host! *shrugs*

Hey Fungus. With your dedicated server you can use Live Chat or call phone support for immediate assistance 24x7x365. If you have not done that or still have questions you know you can always contact me when needed. I'm here for you man, hit me up.

[Lightning]

their support for dedicated servers have been taken up to 14 hours don't know what they have done but their support has really went to shit on the dedicated side, so much that it maybe time to find another host! *shrugs*

14 hours for support??? LMAO thats rediculas

[KraZ]

When I had a shared account, I always used the live chat option. Problems were solved generally within minutes.

I have a dedicated server with them and I'm very happy with them.

[Rochard]

yes i have sent in support tickets but they don't seem to get answered fast. my sites been down for almost a week now and still no explanation or nobody contacting me.

This is why I love National Net.... I think they have a five minute promise to respond to tickets. They just fucking rock.

Here's a way to test your hosting company.... Call them up at 3am their time and see if anyone picks up the phone.

[The Duck]

their support for dedicated servers have been taken up to 14 hours don't know what they have done but their support has really went to shit on the dedicated side, so much that it maybe time to find another host! *shrugs*

I have to speak up for webair here since their 24/7 support has worked well for me for several years and still does.

[AliGbone]

This is why I love National Net.... I think they have a five minute promise to respond to tickets. They just fucking rock.

Here's a way to test your hosting company.... Call them up at 3am their time and see if anyone picks up the phone.

Ha Nat nets down more than they up! dey use to be good but now dey just overpriced and sucky

Hat off to webair they a the best host i have an i have a bunch

[SpeakEasy]

This is why I love National Net.... I think they have a five minute promise to respond to tickets. They just fucking rock.

Here's a way to test your hosting company.... Call them up at 3am their time and see if anyone picks up the phone.

like alibgone said above, nat net may have been ok but now they are simply an over priced average host, and in fact has had more downtime than just about any other host including webair.

[Va2k]

Bloggerz I see you have a ticket open and it's been replied to. ICQ message has also been sent to you. Please hit me up so I can assist you further and also keep in mind you can escalate a support ticket at anytime if needed and all managers will be alerted as well.




Hey Fungus. With your dedicated server you can use Live Chat or call phone support for immediate assistance 24x7x365. If you have not done that or still have questions you know you can always contact me when needed. I'm here for you man, hit me up.

Live Chat or call phone ??? Thanks Gerard, I should of used my brain that day instead of getting pissed and huffy and puffy didnt think about the chat or phone so I will take back what I said and say I am sorry for the remarks.

[TheDA]

This is why I love National Net.... I think they have a five minute promise to respond to tickets. They just fucking rock.

Here's a way to test your hosting company.... Call them up at 3am their time and see if anyone picks up the phone.

It's the same with a lot of companies though. What's good for you might not be for someone else. It's the way of the world.

Oh and the 3am thing, been there done that. Email response time not sufficient either.

I am now happily with my host, but I do know others that have had problems with them.

[Altwebdesign]

webair have great support! props too them!

[Vicky Vette]

They have a toll free number, it's great! You can talk to a support technician at 4 am if you want to! It's 24 hours 1-866-webair1 - try it! They have been great with me!