Chargebacks CCBILL

[axel77]

Hi,
I would like to ask something, I have some members who is charging back,
because they forgot to cancel etc...
Is CCBILL fighting those people somehow?

Thanks

[stickyfingerz]

Hi,
I would like to ask something, I have some members who is charging back,
because they forgot to cancel etc...
Is CCBILL fighting those people somehow?

Thanks

Not much they can do. Whats really fun is when a customer calls in, gets a refund from ccbill to their card, THEN chargeback on top of it. So now I just paid THEM for having access to my sites. And its not ccbill's fault there as their is nothing they can really do against a charge back pushed through when the customer goes into the bank to do it.

[Barefootsies]

They have a department that fights those, and I hear wins a lot of the cases.

However YOU do not get that credit on the win.

[axel77]

Good to know this, because for example Verotel, send me email
that someone charged back 7 times. One single, and 6 rebills!

That were really nice emails

[Barefootsies]

Good to know this, because for example Verotel, send me email
that someone charged back 7 times. One single, and 6 rebills!

That were really nice emails

You get those sometimes.

I have had the same from CCB where granny did not know some dude/kid stole her credit card and had to eat it for 6 months. It happens.

But most billing companies, from what I have found, fight those. Win a lot of them. But they charge you for the chargeback, and you do not get the money back if they win the fight.

[DutchTeenCash]

They have a department that fights those, and I hear wins a lot of the cases.

However YOU do not get that credit on the win.

what source?

[farkedup]

what source?

Knowing that they win alot of them yet no credits end up coming back...