Submitpasses.com?

[Jakez]

I've been trying to get traffic using this site for weeks. I finally got my account approved after emailing them but it's been at least a week since I put an order in for a pass and I receive no contact. How do I get in touch with these people?

[Rebel D]

Hey Jake hit my up anytime 473085121 or give me a call 866 755 2372 ex 25 or 28 for the submitpass office or email me [email protected]

[fris]

trying msging DH icq 5191566

[fris]

oops, someone replied

[candyflip]

Cut out the middle man and go directly to the site owner whenever possible.

[TheSenator]

middlemen suck balls

[candyflip]

middlemen suck balls

These particular ones lick dirty smelly snatch.

[Doctor Dre]

On average I must be emailing 10 times every time I have a problem to get fix. Their communication fucking sucks.

Eg : I signed up for a richards realm pass on june 13th. It simply disapeared from my account a while after.
I sent an email asking them what was up with that, and I got another confirmed transaction email and pending pass in the account.
A few days later, it disapeared again...
Today, I've been told the reason why the pass didn't go through is that I was using a free email.
They could have told me that the first emails I sent, problem would have already been fixed.

So I figured out just email them over and over, and when you're tired, hit up mark directly and he'll get shit done for you. I don't know how much money I've spent on non working passes from nochanlance (by not watching my submitter and emailng them when a pass just simply stops working for no reason) over the years, but it's certainly a couple hundread bucks.

[Jakez]

On average I must be emailing 10 times every time I have a problem to get fix. Their communication fucking sucks.

Eg : I signed up for a richards realm pass on june 13th. It simply disapeared from my account a while after.
I sent an email asking them what was up with that, and I got another confirmed transaction email and pending pass in the account.
A few days later, it disapeared again...
Today, I've been told the reason why the pass didn't go through is that I was using a free email.
They could have told me that the first emails I sent, problem would have already been fixed.

So I figured out just email them over and over, and when you're tired, hit up mark directly and he'll get shit done for you. I don't know how much money I've spent on non working passes from nochanlance (by not watching my submitter and emailng them when a pass just simply stops working for no reason) over the years, but it's certainly a couple hundread bucks.

Yes, it has taken at least 2 weeks to finally get a pass to one of the sites I bought passes for, and it just randomly was added to active passes, I obviously don't visit the account religiously so I've missed out on 4 days of submitting already.. this is not setup very well IMO

I also can't figure out where to use this login at to submit!

[GTS Mark]

Hey guys i apologize for the issues you're having and if you feel you have overpaid for certain passes due to inconsistent communications with our staff please contact me and I will get you compensated.

We just went thru some staffing changes that I think will make a big difference in our customer support. We also implemented a new backend automated system and we're still working out some small bugs (don't we all love technology LOL!).

Anyways feel free to give Devin, Crystal or myself a shout and we will get you all sorted out.

Sorry again and thanks for your understanding,

[Jakez]

Well, I have yet to see if I've overpaid for certain passes, I just want to use them lol.

I sent a message to 473085121 but no response..

[mint]

Where can i find the updated list of available spots?

[GTS Mark]

Well, I have yet to see if I've overpaid for certain passes, I just want to use them lol.

I sent a message to 473085121 but no response..

Ok that's Devin's icq, he should get back to you as soon as he see's the message.

[GTS Mark]

Where can i find the updated list of available spots?

Hi Mint, just login to our new system. If you haven't got an account, just fill out the application form and I will approve you right now

http://client.submitpasses.com/

As soon as you are approved, you should see all the submitpasses available in the new automated system and you should also see the new passes we just released from Free6.com

Thanks,
DH

[Pornopat]

Mark can I get compensated for looking at that avatar?
A free pass to free6.com will be sufficient.
Thanks in advance!

[Jakez]

Hi Mint, just login to our new system. If you haven't got an account, just fill out the application form and I will approve you right now

http://client.submitpasses.com/

As soon as you are approved, you should see all the submitpasses available in the new automated system and you should also see the new passes we just released from Free6.com

Thanks,
DH

I see my active pass in there, but I have no clue what URL to use the login at. Shouldn't there be a link?

[GTS Mark]

Mark can I get compensated for looking at that avatar?
A free pass to free6.com will be sufficient.
Thanks in advance!

LOL! Ok Ok I will change it up just for you Pat

[Matyko]

On average I must be emailing 10 times every time I have a problem to get fix. Their communication fucking sucks.

Eg : I signed up for a richards realm pass on june 13th. It simply disapeared from my account a while after.
I sent an email asking them what was up with that, and I got another confirmed transaction email and pending pass in the account.
A few days later, it disapeared again...
Today, I've been told the reason why the pass didn't go through is that I was using a free email.
They could have told me that the first emails I sent, problem would have already been fixed.

So I figured out just email them over and over, and when you're tired, hit up mark directly and he'll get shit done for you. I don't know how much money I've spent on non working passes from nochanlance (by not watching my submitter and emailng them when a pass just simply stops working for no reason) over the years, but it's certainly a couple hundread bucks.

Mr Dre, I strongly suggest you to buy that RR pass directly from RR. Its possible, easy and flawless. ;)

[Pornopat]

LOL! Ok Ok I will change it up just for you Pat

Hahahahaha thats much better!

[Jakez]

Coming on almost a week now and my useless active pass has been sitting there wasting

This ICQ thing is not helping, could someone shoot me an email to [email protected] or something. I just need to know the URL to use the friggin' pass at.

[Dirty F]

Dre, buy from RR directly. Hes a nice guy..you dont want to deal with GTS.

[hypedough]

Dre, buy from RR directly. Hes a nice guy..you dont want to deal with GTS.

He's right, get it right from Richard himself it's easier and quicker!

[faxxaff]

I am having similar problems with them. A few weeks back I bought a pass for Snakesworld and I never received a url to submit to. I figured it out by using Google, but I lost 3 or 4 days on the pass.

On another occassion I renewed a pass and was invoiced for it. In the past 2 years that meant they would debit my CC automatically, but to my surprise that did not happened and I was told by the TGP that my account was about to expire. Crystal of submitpasses then replied to me saying that I should inform them whenever I have a new invoice and tell them to debit my card. Pretty complicated!

Right now, another pass login that I paid for is repeatedly not working for about one week. I emailed support, John, Crystal over the past week, but none of them replied or took care of the problem. The 2 icq numbers just got a message from me, but are not available either.

Ever since they have the new system, things just don't run smooth anymore. Hope they will be able to fix this as I have always been happy to use their services.

[iMind]

Dre, buy from RR directly. Hes a nice guy..you dont want to deal with GTS.

Most of the sites on their list will deal with you directly

[Matyko]

Most of the sites on their list will deal with you directly

No, its very sad, but you're not right

[iMind]

No, its very sad, but you're not right

Why is it sad?

If you're buying insurance from a broker - you are simply using a broker to find the deal for you and deal with the many different insurance companies,

It's not like you can't call up any of those insurance companies without the broker, the broker is just meant to make it more convenient.

in this case, if it's more convenient to go straight to the site owner, there's no problem with that.

[Jakez]

I would go directly to the webmasters but there is no way to find out who that is on the sites I'm trying to get passes for.

[SpicyM]

I am having similar problems with them. A few weeks back I bought a pass for Snakesworld and I never received a url to submit to. I figured it out by using Google, but I lost 3 or 4 days on the pass.

contact Devin, I am sure he will adjust the expire date for you.. similiar thing happened to me, I was not aware my pass has been activated already and he just gave me the 3 lost days back ;-)

[faxxaff]

Why is it sad?

If you're buying insurance from a broker - you are simply using a broker to find the deal for you and deal with the many different insurance companies,

It's not like you can't call up any of those insurance companies without the broker, the broker is just meant to make it more convenient.

in this case, if it's more convenient to go straight to the site owner, there's no problem with that.

It's much more difficult and time consuming to stay in touch with 10 or 20 TGPs than to deal with one company/broker who is handling all affairs. I am more than willing to pay 25% more as long as the service is provided in a professional manner. Saves me a lot of time - and time is money.

[Slap Dot]

Submitpasses.com seems like more problems then they are worth

[cyberpod]

Submitpasses.com seems like more problems then they are worth

Ya know, maybe I am the exception (I doubt it) but I have been using GTS services for years and have never had a problem that was not fixed in a timely manner. Sure they have had their issues, (like the database conversion that went to hell). In that case I had half my passes either go away or get the dates all boned up. Devin worked with me directly and spent at least 3 hours that day getting me squared away with both their end and talking to the tgps directly to get me back online and submitting. If some of you have had problems with them in the past then you are certainly entitled to your opinions but for me I have been more than happy to let them keep me submitting while they deal with each of the sites.

Devin was very quick to jump on this thread just like ha has been quick to jump on my issues in the past. Take him up on it and talk to him directly when you have problems.