CCBill Chargebacks (Question)

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  • Walrus
    Confirmed User
    • May 2005
    • 2150

    #1

    CCBill Chargebacks (Question)

    I'm just curious. How long do most CCBill sites give the surfer until they can not get a refund? I'm asking because I just noticed this sale that I got back on the 18th.. somehow I missed it on the day I got it. Unless it just wasn't reported until later. I notice it says the subscription lasted only two days. Yet I'm still getting $8+ for this sale. I thought two days was enough time for the surfer to cancel, no?

    I'm glad I get something for it, but am surprised I get anything at all for a subscription that lasted only two days. Or does it change from program to program, and not by CCBill? Also, why do you suppose the average surfer cancels a subscription? Especially if in this case they lose half their money?
  • stickyfingerz
    Doin fine
    • Oct 2005
    • 24984

    #2
    Was probably Amex. Its normally 45 days, but some banks, and credit cards allow much much longer time frames. It sucks..

    Comment

    • After Shock Media
      It's coming look busy
      • Mar 2001
      • 35299

      #3
      Originally posted by stickyfingerz
      Was probably Amex. Its normally 45 days, but some banks, and credit cards allow much much longer time frames. It sucks..
      And when did Amex get back into adult let alone with ccbill cause I am really curious.

      Technically they have up to 6 months to chargeback on many things, though I would have to really search my damn stats hard for one of those fuckers who did that and it showed some listings as to old to refund. Which would give me the max time ccbill allows. If I recall I think its 3 months on ccbill yet I could be wrong.

      [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

      Comment

      • CCBill Paul
        Confirmed User
        • Feb 2004
        • 1005

        #4
        Originally posted by Walrus
        I'm just curious. How long do most CCBill sites give the surfer until they can not get a refund? I'm asking because I just noticed this sale that I got back on the 18th.. somehow I missed it on the day I got it. Unless it just wasn't reported until later. I notice it says the subscription lasted only two days. Yet I'm still getting $8+ for this sale. I thought two days was enough time for the surfer to cancel, no?

        I'm glad I get something for it, but am surprised I get anything at all for a subscription that lasted only two days. Or does it change from program to program, and not by CCBill? Also, why do you suppose the average surfer cancels a subscription? Especially if in this case they lose half their money?

        The maximum time is usually 60 days but this can change depending on the situation. Of course we would rather avoid issuing credits all together.

        CCBill is still not accepting Amex as payment, this has not changed.

        Hit me up if you would like to discuss further

        paulk @ ccbill.com
        ic q 248615940
        Paulk @ CCBill.com | icq 248615940

        Comment

        • Barefootsies
          Choice is an Illusion
          • Feb 2005
          • 42635

          #5
          Originally posted by After Shock Media
          And when did Amex get back into adult let alone with ccbill cause I am really curious.

          Technically they have up to 6 months to chargeback on many things, though I would have to really search my damn stats hard for one of those fuckers who did that and it showed some listings as to old to refund. Which would give me the max time ccbill allows. If I recall I think its 3 months on ccbill yet I could be wrong.
          CCB only gives back 2-3 months of credit. But I believe it's 6 months they have to do a CB. Regardless, I make sure to contact CCB, and Verotel to have that fucker blacklisted.

          If they try and sign up again with the same card, or e-mail, they can't.

          Should You Email Your Members?

          Link1 | Link2 | Link3

          Enough Said.

          "Would you rather live like a king for a year or like a prince forever?"

          Comment

          • Walrus
            Confirmed User
            • May 2005
            • 2150

            #6
            Okay, but I am still confused. If the maxinum number of days is normally 45, how did I still get a percentage of the cut? It says he signed up on the 18th of January and then cancelled two days later on the 20th.

            Comment

            • stickyfingerz
              Doin fine
              • Oct 2005
              • 24984

              #7
              Originally posted by Walrus
              Okay, but I am still confused. If the maxinum number of days is normally 45, how did I still get a percentage of the cut? It says he signed up on the 18th of January and then cancelled two days later on the 20th.
              45 days was my bad. That was the info I had been giving before. Amex thing I said my brain just wasnt working. Forgot we were discussing ccbill for a minute hehe.

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