CCBill Subscription Info Page - Problems?

[CoolE]

I just had a member email me that they could not cancel their account through the CCBill cancellation page - the page is blank for them.

https://www.ccbill.com/system/cancel_by_id.cgi?

The page is fine for me in IE 6.0 and Netscape 6.2, but when I look at the source code there seems to me to be a table error or two in there. Or maybe I'm washed up and my html skills are old.

Does this not look funny?

<table width="500" border="0" cellspacing="0" cellpadding="0">
          <tr>
            <td>
              <blockquote>
                <p><font face="Verdana, Arial, Helvetica, sans-serif" size="2" color="#000000">  
<TR>
    <TD>
      <DIV align=center>
      <P><B><FONT face="Verdana, Arial, Helvetica, sans-serif" size=2>
Subscription Lookup - Credit Card Only 

Assuming this surfer is not alone, then that's gotta hurt for chargebacks across the board (although good for member retention I guess).

The surfer's USER_AGENT info is: HTTP_USER_AGENT: Mozilla/4.79 [en] (Win95; U)
Anyone know what browser that is? An old Netscape browser?

Anyone else having trouble viewing that page in their browser?

[corvette]

I will have this checked out

[CoolE]

Thanks Corvett.

I wanted to get a second opinion and more info first before I called you guys. Maybe this surfer is full of crap and my HTML skills are old. Or maybe it's a problem.

[EscortBiz]

workin fine from netscape 7 and ie6

you will find as time goes on different surfers will say they cant access different things