verotel webmaster support

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  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #1

    verotel webmaster support

    Anyone alive at verotel over the weekends? I emailed them and said it was urgent, still no reply after 24 hours...
  • rowan
    Too lazy to set a custom title
    • Mar 2002
    • 17393

    #2
    *bump*

    36 hours now... there must be some verotel clients here who can answer the question.

    Comment

    • dig420
      Confirmed User
      • May 2001
      • 9240

      #3
      Verotel basically has no customer service. I had to give them holy fucking hell to get them to turn on my accounts, a 'do you fucking want my business or not?' email finally got their attention.

      Comment

      • rowan
        Too lazy to set a custom title
        • Mar 2002
        • 17393

        #4
        So do they still have your fucking business?

        Comment

        • NETbilling
          Confirmed User
          • Jan 2002
          • 8598

          #5
          Hi,

          I invite you to check out our 24/7/365 support staff.

          Thank you, Mitch Farber


          Mitch Farber
          CEO - NETbilling, Inc.
          Email / Phone: 888-357-8166 / 661-252-2456
          Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!

          Comment

          • andi_germany
            Confirmed User
            • Oct 2002
            • 768

            #6
            Use the antique mehtod of using a phone. Yes its a long distance Europe call but that will probably get your issue resolved.
            SIG TOO BIG! Maximum 120x60 button and no more than 3 text lines of DEFAULT SIZE and COLOR. Unless your sig is for a GFY top banner sponsor, then you may use a 624x80 instead of a 120x60.

            Comment

            • alibaba
              Registered User
              • Oct 2002
              • 89

              #7
              There must be a copule of dudes there, I wanted to signed with them, but thqan cancelled when they respond in 3 days. And than I replied and never heard back again.

              Comment

              • rowan
                Too lazy to set a custom title
                • Mar 2002
                • 17393

                #8
                Mitch: when you or your affiliate companies can offer a solution for non USA webmasters that won't cost an arm and a leg for the small paysite, let me know. The last time I tried, I got the runaround from the company that netbilling referred me to, and after 2+ weeks I got back two offshore solutions that....cost an arm and a leg. One of them required a minimum of half a million dollars in processing per month. (!!!) The other one was about $7k in setup fees if my memory serves me correctly.

                I don't see much point in setting up a merchant account if the savings in processing fees are going to take more than two years to recoup the setup fees...

                Comment

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