customer support question

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  • Mutt
    Too lazy to set a custom title
    • Sep 2002
    • 34431
    #1

    customer support question

    is this customer correct - he seems to think that there's something i can set on the server that will let him resume broken downloads and the way it is now he can't.

    ************************************************** *

    Hello,

    It is difficult to get the full movies in one chunk, with my slow connection. And I don't have anything to join the sectioned files. Will you please allow resuming of downloads, so that my downloader can begin where it left off, after my connection self-terminates.

    Thanks,
    Bryan
    I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!
    Tags: None
    • Mutt
      Too lazy to set a custom title
      • Sep 2002
      • 34431
      #2
      great - post a question that might take a little knowledge to answer and of course there isn't a reply in sight.
      I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

        Comment

        • Tom_PM
          Porn Meister
          • Feb 2005
          • 16443
          #3
          I think it's a function of his "downloader" actually. For example ws_ftp old versions dont resume, but flashfxp does.

          edit: I went to google and typed: download resume

          http://getright.com/

          send him that maybe
          Last edited by Tom_PM; 08-28-2007, 12:43 PM.
          43-922-863 Shut up and play your guitar.

            Comment

            • aico
              Moo Moo Cow
              • Mar 2004
              • 14748
              #4
              Suggest to him something like this: http://getright.com/

                Comment

                • Mutt
                  Too lazy to set a custom title
                  • Sep 2002
                  • 34431
                  #5
                  that's what i think too but i want to make sure - i put the question to webair support but no reply yet.
                  I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                    Comment

                    • Tom_PM
                      Porn Meister
                      • Feb 2005
                      • 16443
                      #6
                      Yeah, it's gonna be on his end though unless your system somehow names files randomly for download or something I cant imagine..

                      I remember when xmodem was the shit, then zmodem came along and offered resumeable downloads, and us BBS'ers on 300 baud ate it UP, lol.
                      43-922-863 Shut up and play your guitar.

                        Comment

                        • Mutt
                          Too lazy to set a custom title
                          • Sep 2002
                          • 34431
                          #7
                          nah - just normal static WMV files.

                          thanks
                          I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                            Comment

                            • CurrentlySober
                              Too lazy to wipe my ass
                              • Aug 2002
                              • 38945
                              #8
                              'Bryan' is obviously a pervert, who dares to pay for pornography online.
                              He should be reported to his ISP immediately, and sent a link to piratebay...

                              These people disgust me. And he expects 'support' too!

                              Perverts like him, (with credit cards) make me sick!


                              👁️ 👍️ 💩

                                Comment

                                • fluffygrrl
                                  So Fucking Banned
                                  • May 2006
                                  • 2187
                                  #9
                                  Actually. For downloads to be resumable the server has to be setup to allow it. It's just that nowadays, all servers are, so it's pretty much moot.

                                  But if you're slef managed and installed kernel yourself (unlikely, unless you co-host or something) you may want to give it a loksie.

                                    Comment

                                    • wanga
                                      Registered User
                                      • Jun 2007
                                      • 10
                                      #10
                                      Mutt, I believe that ticket was replied to.

                                      [email protected] • ICQ#493924379 • AIM webairgene • 1.866.WEBAIR1

                                        Comment

                                        • Mutt
                                          Too lazy to set a custom title
                                          • Sep 2002
                                          • 34431
                                          #11
                                          Originally posted by wanga
                                          Mutt, I believe that ticket was replied to.
                                          yes it was - they said there isn't anything on the server that allows/disallows resumed downloads - so the problem has to be on the member's end.

                                          thanks
                                          I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

                                            Comment

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