Server question (I think)

[NickPapageorgio]

I have a friend who asked me about this problem he's having and I don't really know about servers or any backend stuff, so here goes. His site comes up if you type http://www.sitenamehere.com but not if you just type in http://sitenamehere.com

What gives? Anything he can fix easily?

[stickyfingerz]

Yup his host (or him if he has access) has to make changes his webserver, be it apache or iis. or whatever.

[Sly]

Easy. Email the host. Problem solved.

[k0nr4d]

if its apache, in his httpd.conf it should be
servername mysitehere.com
serveralias www.mysitehere.com

under that virtual host.

[NickPapageorgio]

Thanks a bunch

[NickPapageorgio]

I'm not sure what type of servers they have. They have them inhouse and apparently have some nitwit IT guy. I'll pass on the info though.

[Ycaza]

dns may also be the problem, he might have an A record for www.domain.com but no A record for domain.com, the other possibility is whether or not its in the httpd.conf file both names need to named there