OneVerify Down Again?

[Maca]

Again? - this is getting just a tad annoying now

[ChrisH]

yes it is.

[bignosejimmy]

It's down for me too.

[XXXPaysiteDesign]

what's even more comical is you'll get a notice that you site is offline if it goes down for 30 sec, but then they have down time frequently..

[Dirty F]

Anybody having problems with premium recurring memberships?

I sold a few and alto they show up as sales it says i made $0
I mailed them about it a month ago they said its lag in the stats...well, the stats are lagging for 1 month now then.

I mailed again and guess what they said, its lag in the stats...i mailed them back mentioning a month is a bit much for lagging...about a week ago now, no reply.

The shaver got stuck and they dont know how to fix it i guess.

[Maca]

Yeah I got that 'stats are not in real time" line when I asked why a site had blown out from 1:50 to 0:1500 over a week or so...

You think its time to change AVS?

[ChrisH]

Originally posted by Battuss
i mailed them back mentioning a month is a bit much for lagging...about a week ago now, no reply.

Maybe it's a lag in the email routing?

[Maca]

Actually - does anyone have any knowledge of whether AVS systems also shave?

[Dirty F]

Originally posted by Maca
Actually - does anyone have any knowledge of whether AVS systems also shave?

Per signup, prolly yes, recurring prolly no.

[Quentin]

The recent problems with downtime are due faulty hardware at the hosting facility. Our host is in the process of putting in new hardware, and unfortunately there isn't a whole lot we can do about it until they resolve the issues on their end.

Battuss - it sounds like someone on our end may have misunderstood what you were asking about; on the recurring program, initial sales show up as $0, because the initial signup is free, and 60% of free is zero. How many signups did you refer? If it is a large number, and none of them have converted into full/paid premium memberships, then there could be something wrong. If, however, it's a relatively low number of sales, then it's probably a matter of the members you referred cancelling the premium membership before the trials ended.

There's no shaving going on; if the recurring program is not working out for you, try the $20 per initial signup option before you decide to give up on OneVerify.

Maca - I don't recall attributing the decline in your conversion ratios to the stats not being real time; is that in reference to an earlier response that you got from the support staff? We were not able to find anything wrong with your account or stats; I think it is just a matter of the ebb and flow of sales over time. You got a good run of signups on the clicks you initially sent, and now the sales are in a lull. If you aren't satisfied with the way things are going, I can understand that, but it doesn't mean that anything nefarious is being done on our part, or that there is a flaw in our stats tracking or reporting.

[Maca]

Q - yes it was the earlier response.

btw I still can't see ratio blow out from 1:50 to 0:1500 as being normal ebb and flow for a site !

I didn't suggest OV was shaving btw - just asked if anyone had any knowledges of it in the AVS arena

[Quentin]

Originally posted by Maca
Q - yes it was the earlier response.

btw I still can't see ratio blow out from 1:50 to 0:1500 as being normal ebb and flow for a site !

I didn't suggest OV was shaving btw - just asked if anyone had any knowledges of it in the AVS arena

Fair enough. I didn't really mean to make it sound like you were accusing us of shaving, I just didn't want your conversion ratio dip to be seen as a statement supporting the notion that we shave.

Back to the downtime problem; it appears that our host has resolved the problem they were having, and OV is back up. Sorry for the inconvenience, all!