Netiquette question

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  • Jakke PNG
    ex-TeenGodFather
    • Nov 2001
    • 20306

    #1

    Netiquette question

    I just asked for some support for something and it was quickly resolved. Which is always nice.

    Anyhow,
    what do you think.. should I waste the support-dudes time by just sending a quick 'thank you' mail? That's basically useless mail.

    So which is better in your opinion.
    Option a:
    1) Send support ticket
    2) Get it resolved and be happy

    Option b:
    1) Send support ticket
    2) Get it resolved and be happy
    3) Send back a 'thanks' message
    ..and I'm off.
  • chupachups
    Confirmed User
    • Dec 2002
    • 6576

    #2
    Send a thx... supports sucks so often, they deserve to hear if they do something right.

    Comment

    • Jakke PNG
      ex-TeenGodFather
      • Nov 2001
      • 20306

      #3
      Yeah, I usually do. But I just want to know which is expected of me. I don't want to waste anyones time.. Not that reading a 'thanks' message takes a lot of time. But depending on the volume of support-tickets they have to handle and such, cluttering them with non-'business' mails could get annoying.

      ..and getting a reply from someone who actually is a support guy would be nice too.
      ..and I'm off.

      Comment

      • munki
        Do Fun Shit.
        • Dec 2004
        • 13393

        #4
        I always send out thanks to people that actually provide useful support.

        I have the simplest tastes. I am always satisfied with the best.” -Oscar Wilde

        Comment

        • Jakke PNG
          ex-TeenGodFather
          • Nov 2001
          • 20306

          #5
          Originally posted by -=LC=-
          STFU n00b
          Getting banned = nobody likes you.

          You should learn netiquette and stay the fuck out of adult boards and harass someone who doesn't yet know what a tool you are.
          ..and I'm off.

          Comment

          • chupachups
            Confirmed User
            • Dec 2002
            • 6576

            #6
            Originally posted by -=LC=-
            STFU n00b

            Dude... you are so fucking stupid... in fact a whole industry thinks so. Just kill yourself please.

            Comment

            • Spunky
              I need a beer
              • Jun 2002
              • 133986

              #7
              Everybody appreciates a thank you..

              Comment

              • dv2
                Confirmed User
                • Aug 2004
                • 286

                #8
                Originally posted by Spunky
                Everybody appreciates a thank you..
                I agree...it really takes nothing to read those quick thank-you emails and they don't feel like spam at all usually.

                Comment

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