Epassporte Issue

[gxer]

Using epassporte almost 2 years and never had any problems, but
now to reset a password i need to make 3 international calls and issue not resolved yet.
Is it possible to put back simple button for password reset as it was before?
What the prob with that ?
2 times i spoke with your support and they asked for email - i've got an email where they ask to call , WTF ???

Do you think customers really want to spent time and money for international calls to reset a god damn password ??

Very disappointed now.

[CaptainHowdy]

That really sucks, man... you´ve talked to Shaliza??

[Michael O]

If you didn't get a new password try contacting Shaliza.Somani at ePassporte.com for the fastest way to resolve this but she is at the show so she might not answer right away.

[gxer]

have no idea really.
I spoke with some girl and second time with some guy.
The funniest thing is - it's just a password reminder nothing special.
Why the hell they removed this simple button, to get more calls ??

[gxer]

If you didn't get a new password try contacting Shaliza.Somani at ePassporte.com for the fastest way to resolve this but she is at the show so she might not answer right away.

Yes, right - i will wait for my password till she will come back from show

[Michael O]

Yes, right - i will wait for my password till she will come back from show

She is online now and then and she checks her mail, you might have to wait for a couple of hours before receiving an answer.

[pornguy]

Remember that when the shows are going on, the responses are a little slow. If you have had 2 years of good service, then I would not get that upset over this.