how does a surfer charge back?

[brand0n]

just call the cc company and say they didnt make the sale? or what?

[Fizzgig]

Something like that, yes.

[pawsregd]

That's the most common reason they give

[RedShoe]

watch.. like this. Are you watching? Oh.. you probably can't see what I'm doing.. but I'm doing a chargeback.

[brand0n]

and let me get this correct, if more then 1% of your total visa sales do this, then visa drops you.. right?

[NoWhErE]

watch.. like this. Are you watching? Oh.. you probably can't see what I'm doing.. but I'm doing a chargeback.

[ace0r]

and let me get this correct, if more then 1% of your total visa sales do this, then visa drops you.. right?

depends on region.

[DutchTeenCash]

and let me get this correct, if more then 1% of your total visa sales do this, then visa drops you.. right?

yup theyll kick your ass

[xlogger]

only 1%? thats crazy.......

[kenny]

Can I go to a restaurant with my credit card have lunch then call VISA and demand a chargeback because the food sucked?

[corvette]

depends on the bank, some banks are easier than others...some banks make you jumpt through all sorts of hoops, others say, "well, our customer is always right" and run it through

[Dalai lama]

If your CB rate is above 1% you will have your butt kicked

[cfU]

Depends on alot more things, as far as international, not international, card in hand sales,
vs not, the cards being locally issued ect.....

Dont get yourself the big red flag..... its not fun.

[corvette]

Can I go to a restaurant with my credit card have lunch then call VISA and demand a chargeback because the food sucked?

you probably left your signature, which the merchant can show as proof that you had authorized the transaction?with online credit card sales, we do not have that same luxury?we have the IP, avs information, CVV info, etc?but we don?t have a direct link that leads to the cardholder

[BigCashCrew]

yep, or they entered the site and didn't like what it had to offer. there are a ton of reasons... a lot of times their relative 'stole' the card. Hell, I used to get calls from wives who were furious about $1 charges demanding the money be credited back to their account. if I was in a bad mood I'd let them have it. It was always fun to tell the wife their husband was surfing porn.

[detoxed]

No, it doesnt have anything to do with not doing the sale. You can chargeback if you feel the person sold you something and you didnt get what you paid for.

[detoxed]

It usually takes a 10 second explanation and the money is back

[xlogger]

So if 100 people bought a $29/m membership and 1 charge back you will be in trobble?

[WarChild]

you probably left your signature, which the merchant can show as proof that you had authorized the transaction?with online credit card sales, we do not have that same luxury?we have the IP, avs information, CVV info, etc?but we don?t have a direct link that leads to the cardholder

What about the new "Verified by Visa" process some banks/billers use. Will that hold up?

[brand0n]

so you mean to tell me if a site is doing 10 sign ups a day, and 1 of those daily CB the site is pretty much fucked?

jezzz

[stevo]

How many months can a customer charge back? I've had a few do over 4 months of subscriptions, which is a ridiculous amount of time to report a problem!

[corvette]

What about the new "Verified by Visa" process some banks/billers use. Will that hold up?

If the consumer + the bank is enrolled, then you MAY be able to do it, depending on the card?let me ask how many people in this thread are enrolled in verified by visa, or the equivalent with the other cards?you will find that at this point, not a whole lot of consumers?

Its difficult to fight a 5967 (adult) chargeback?my suggestion is to combat it on the front end (watch affiliates very closely, keep the site up 24/7, don?t be misleading on the tour, don?t play around with cancellations, etc?treat your consumers like you would like to be treated with you sign up to a site) for clients that run good sites/businesses, their chargeback rate is very small

[kenny]

so you mean to tell me if a site is doing 10 sign ups a day, and 1 of those daily CB the site is pretty much fucked?

jezzz

That is 10x the limit

100 joins with 1 CB is the 1% rule

[kenny]

How many months can a customer charge back? I've had a few do over 4 months of subscriptions, which is a ridiculous amount of time to report a problem!

This is a good question. As a affilate the maximum I've ever saw was 2 months

[stevo]

I believe rebills are also included in the calculation, so that helps keep many below the 1%.