Namecheap - scam?

[Buzz]

Ok it's not a drama

BUT
think twice before buying at namecheap

here's the story:

yesterday I've tried to log in to my namecheap.com account and found it locked.
After I've emailed support I was told that the account was blocked because of cc fraud suspicion or account abuse ( not a fucking word about it was'nt sent to the email the account was registered to!! )
then I was asked to submit my phone - I did
few hours 've passed, then I've emailed once again and - know what?
they say it was incorrect number and that the number I 'd submitted at registration was auatralian one ! i don't even know australian phone codes.

after that I've emailed 4 or 5 more times but no responce

it's not me willing to buy domains at namecheap that bad, fuck it, I've got few domains attached and locked at the damn account , and those domains are important to me and I WANT EM BACK

hope my email to enom will work

just wanted to share my experience with everyone on the board

[Gasper]

never had problems with them so far

[ynuahayt]

Some stuff happened to me - used a CC that I had used to register 20+ domains and suddenly it doesn't work at their site and they lock my account - waited an hour for a response, sent another email today and got a reply - we'll see how things go from here...

[Buzz]

anybody has RichardK contacts?
want to contact him directly

[adonthenet]

all my domains from namecheap and working great ...
if they close your account / blocked or whatever.. how you can get your domains?!?

[Buzz]

how you can get your domains?!?

lol that's what concerns me the most
domains are working, but I've lost control on 'em until I've got the account unlocked.

though I won't be surprised if I'll have dns changed soon

[LiveDose]

Don't back down. That is ridiculous and if you need to get a lawyer to fedex them.

[Luc]

anybody has RichardK contacts?
want to contact him directly

last i talked to him, which was 3 years ago, his AIM was "NameCheap"

[Buzz]

Don't back down. That is ridiculous and if you need to get a lawyer to fedex them.

thnx for your support
I won't rest till I get mine
at least I'll try to keep the thread on visible position

[quantum-x]

They're top notch people, Richard is a stand-up businessman

[fris]

dont use stolen credit cards then.

[Buzz]

dont use stolen credit cards then.

lol very nice sig placement

[Dodge2hot]

1and1.com $5.99 a year and no hassles....

[Damian_Maxcash]

I had a problem with NameCheap and the boss came on here (GFY) and personaly said sorry, and he did everything he could to fix the problem. That included taking their provider to task! Enom, I think

Remember, this isnt like Steve saying sorry because a lightspeed server went down. They are a pretty huge company.

They know the value of the Adult business and Im sure will do everything they can to fix the problem.

Anyone who can slap Enom down a bit and get away with it has my respect!

[u-Bob]

never had any problems with them.

[RichardK]

Ok it's not a drama

BUT
think twice before buying at namecheap

here's the story:

yesterday I've tried to log in to my namecheap.com account and found it locked.
After I've emailed support I was told that the account was blocked because of cc fraud suspicion or account abuse ( not a fucking word about it was'nt sent to the email the account was registered to!! )
then I was asked to submit my phone - I did
few hours 've passed, then I've emailed once again and - know what?
they say it was incorrect number and that the number I 'd submitted at registration was auatralian one ! i don't even know australian phone codes.

after that I've emailed 4 or 5 more times but no responce

it's not me willing to buy domains at namecheap that bad, fuck it, I've got few domains attached and locked at the damn account , and those domains are important to me and I WANT EM BACK

hope my email to enom will work

just wanted to share my experience with everyone on the board

Buzz, what actually happened was that there was some suspicious activity which included credit card declines associated with your account. We then proceeded to call the number on file and could not get through.

Unfortunately, you are in a country(Russia) that has a very high fraud rate. We are extremely careful with transactions that originate from there and in most cases our actions are justified.

If you email me at [email protected] to "attention RichardK" I will take further steps to authenticate your account and get this resolved for you as soon as possible.

We sincerely apologize for the inconvenience this has caused you.

[ynuahayt]

Hey my account is working again so I'm happy - NameCheap is lovely!