This morning, Monday, May 30, 2005 at approximately 6:45 am (Arizona Time) the CCBill network went under a DDOS attack, which directly affected most of our processing systems including our CCBill Sign up pages, our transactional processing, and our System5: Web Admin client reporting and account management.
Our Networks, Security and Product Teams were able to combat this issue, and eventually mitigate this attack. As of 11:10 am (Arizona Time) we returned to processing at a 100% level, and our networks are currently running at normal performance levels.
Please rest assured that we will continue to aggressively monitor this situation, and will notify you immediately of any changes in processing.
If you notice any fluctuations in your CCBill processing over the course of the next day, or if you have any questions or concerns regarding this issue, our Client Support Team is available 24 hours a day, 7 days a week at [email protected] or Toll-free at 800.510.2859.
Please know that as your billing provider, we truly appreciate your patience during this unfortunate occurrence, and value your business.
Many thanks!
CCBill Management
So who the fuck did this... They need to be spanked by everyone in the class!
Our Networks, Security and Product Teams were able to combat this issue, and eventually mitigate this attack. As of 11:10 am (Arizona Time) we returned to processing at a 100% level, and our networks are currently running at normal performance levels.
Please rest assured that we will continue to aggressively monitor this situation, and will notify you immediately of any changes in processing.
If you notice any fluctuations in your CCBill processing over the course of the next day, or if you have any questions or concerns regarding this issue, our Client Support Team is available 24 hours a day, 7 days a week at [email protected] or Toll-free at 800.510.2859.
Please know that as your billing provider, we truly appreciate your patience during this unfortunate occurrence, and value your business.
Many thanks!
CCBill Management
So who the fuck did this... They need to be spanked by everyone in the class!
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