FEB Support Issue...

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  • Sly_RJ
    Live Hard - Die Hard
    • Feb 2002
    • 17042

    #1

    FEB Support Issue...

    Yeh, another FEB thread from me. So this past weekend I had some questions I needed to clear up with them about accounting, I sent them an email asking about the problem. I thought about it for a minute and realized they probably wouldn't answer until Monday, ok, fuck it, I'll ask at GFY. I got my question answered within 20 minutes (thanks guys!) and all problems were solved.

    Right now it's Tuesday night at 6 PM and I still haven't heard back from them. Yeh, I got my questions answered already, but they don't know that. I figured two working days would have been enough time to answer a payment question. What do you think?

    By the way, I emailed their support address listed inside the webmasters area, maybe there's a better way to contact them?
    PHAT SERVERS - Quality dedicated hosting at a quality price!
    sly AT phatservers DOT com - 147479144
  • Fletch XXX
    GFY HALL OF FAME DAMMIT!!!
    • Jan 2002
    • 60840

    #2
    Originally posted by Sly_RJ
    Yeh, another FEB thread from me. So this past weekend I had some questions I needed to clear up with them about accounting, I sent them an email asking about the problem. I thought about it for a minute and realized they probably wouldn't answer until Monday, ok, fuck it, I'll ask at GFY. I got my question answered within 20 minutes (thanks guys!) and all problems were solved.

    Right now it's Tuesday night at 6 PM and I still haven't heard back from them. Yeh, I got my questions answered already, but they don't know that. I figured two working days would have been enough time to answer a payment question. What do you think?

    By the way, I emailed their support address listed inside the webmasters area, maybe there's a better way to contact them?
    Payment response should be prompt.
    Last edited by Fletch XXX; 08-21-2002, 05:39 PM.

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    • Theo
      HAL 9000
      • May 2001
      • 34515

      #3
      Maybe your email never arrived or something. It happens to me all the time. Anyway, I sent the topic to Boss Hawg which I'm sure he'll get back to you when he comes online.

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      • Sly_RJ
        Live Hard - Die Hard
        • Feb 2002
        • 17042

        #4
        Originally posted by Soul_Rebel
        Maybe your email never arrived or something. It happens to me all the time. Anyway, I sent the topic to Boss Hawg which I'm sure he'll get back to you when he comes online.
        Ok, thanks for letting him know.
        PHAT SERVERS - Quality dedicated hosting at a quality price!
        sly AT phatservers DOT com - 147479144

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        • BossHawg
          Confirmed User
          • Mar 2002
          • 549

          #5
          Sly_RJ..feel free to hit me on ICQ at 945580 or via email at [email protected] and I will answer any questions you have about our program...

          Not sure why your email was not answered yet by our support guys but hit me up and I will take care of you...We usually are very prompt on all questions and esepcially payment issues...

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