Epassporte help

[Anna_O]

Anyone got an ICQ to an Epassporte rep? Applied 1 week ago and the validation charge still haven't shown up on the credit card.

Our ICQ 246797915

[detoxed]

I'd call, its the only way to get anything done

[Jer]

You know it's a "pending charge", right?

[Anna_O]

Originally posted by detoxed
I'd call, its the only way to get anything done

Hate calling, it's hard when english isn't your first language That's allways the last thing we do if everything else fail...

[Anna_O]

Originally posted by Jer
You know it's a "pending charge", right?

Yup, but there's no pending charge there.

[Diligent]

Hej Anna

They're probably going to want You to send in some cardholder verification stuff...
I think that seems to be a standard procedure they have for non-US clients.

No biggie really, done it myself.
Email them and explain the issue, they'll give You a ticket-# for it and then You
reply with it plus the documentation they request.

Lycka till!

[fris]

i would contact kimmykim shes always helpful

[Kimmykim]

Originally posted by fris
i would contact kimmykim shes always helpful

Since it's a personal account she'll need to email [email protected] -- they should be able to tell her what to supply if the cc verification process isn't working with her banking setup --

[Lykos]

It takes about 10-14 days to be all done for non USA ppl..;)