Epassporte problem!!!!

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  • cool1g
    Confirmed User
    • Sep 2002
    • 976

    #151
    Originally posted by Kimmykim
    We don't seize, we return.

    Good afternoon
    DamageX - that is from page 2 of this thread....that comment is in response to what happens to other funds in the account that are legit...
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    • DamageX
      Marketing & Strategy
      • Jun 2001
      • 14293

      #152
      Originally posted by cool1g
      DamageX - that is from page 2 of this thread....that comment is in response to what happens to other funds in the account that are legit...
      Not necessarily. She never specified what funds they return, she may as well have referred to the fraudulently used funds.
      Whitehat is for chumps

      If you don't do it, somebody else will - true story!

      Comment

      • DamageX
        Marketing & Strategy
        • Jun 2001
        • 14293

        #153
        Well, since this thread seems to have been abandoned by epassporte staff, here's a fresh one for you:

        http://board.gofuckyourself.com/show...adid=344528&s=

        Those of you who want an answer to these questions, please keep bumping it. Thanks.
        Whitehat is for chumps

        If you don't do it, somebody else will - true story!

        Comment

        • SureFire
          Confirmed User
          • Jan 2003
          • 4398

          #154
          Originally posted by KCat
          Hey! Somebody replied without insulting me. Thanks!

          I absolutely agree. Any legit money from other sponsors etc. should be returned to you after allowing a reasonable period of time to investigate the fraud.

          Everyone seems to be jumping to the conclusion that this isn't the case.

          KK said she was gone for the night. I know it's easy for me to say chill out & wait for an official response when it's not my money on the line, but...chill out! Or email her directly:
          I do not have an account with them, but reading this thread makes me wonder why they would freeze all monies. Last I heard only the IRS, CIA, FBI and homeland security were I reside

          Comment

          • spacemonk
            Confirmed User
            • Jul 2004
            • 969

            #155
            Originally posted by DamageX
            Not necessarily. She never specified what funds they return, she may as well have referred to the fraudulently used funds.
            Exactly

            I hope someone from epassporte replies to this thread again

            All people are asking for is a simpe explanation.
            I sale fu-fme, hit me up for a killer deal!

            Comment

            • digifan
              The Profiler
              • Oct 2002
              • 14618

              #156
              Kimmy will be back... like she told it. You can trust her.
              [email protected]
              Webair Rocks

              Comment

              • SmokeyTheBear
                ►SouthOfHeaven
                • Jun 2004
                • 28609

                #157
                Originally posted by cool1g
                DamageX - that is from page 2 of this thread....that comment is in response to what happens to other funds in the account that are legit...
                actually she just avoided the question entirely..

                The question was if i had 50 grand in my account ( as a domain seller ) and i sell 1 domain to a guy who funded his account with a fraud cc , will epassporte seize my 50 grand...

                She then went on to say she would seize the account and all account associated with the fraud.. She however did not say what happens to the 50grand , she made a blanket statement about "it being returned to the owner " but seeing as how the owners account is seized how are they supposed to get the money ??


                Basically its like you own a store that sells one item * tshirts , so epassporte informs you someone bought one of the t-shirts with a fraud cc account so they are suspending the 1 tshirt transaction and seizing all the money you ever made regardless of who it came from or why ( god forbid it might even be a russian ) so now you owe money for ink tshirts affiliates etc etc etc..


                When your a bank its no big deal to say " ah dont worry about it we are investigating it and will let you know when we might reurn your money "


                Show me any business that can simply ignore a month's worth of GROSS INCOME for any period of time.. People have bills, even the big boys have bills and they count on return profit to fund things like advertising , software , hardware etc etc

                I dont know why i have to keep giving you examples to make it clear for you, but imagine this.

                Your a landlord the cops show up at your door and inform you that last month one of your tenants robbed a store and paid his rent with the proceeds of his crime, so they take his money and all the other tenants money kick everyone out of their homes that paid rent for the month and held all your money pending further investigation.. Im sure you would be thanking the police for "helping out "
                hatisblack at yahoo.com

                Comment

                • cool1g
                  Confirmed User
                  • Sep 2002
                  • 976

                  #158
                  i don't have any personal experience with ePassport so i can't comment directly.... obviously it would suck to have legitimate funds tied up due to one jerk sending you fradulently obtained monies. i guess that's the risk one takes nowadays by dealing with this method of moving monies versus wire transfers or checks.
                  InterG Media affiliate network (dating, pay per call)
                  EDM Life
                  Affiliates Cash In

                  Comment

                  • SpeakEasy
                    Confirmed User
                    • Sep 2002
                    • 2681

                    #159
                    Bump for a possible reply from epassporte ?
                    Check Your Internet Speed;
                    http://www.speakeasy.net/speedtest/

                    Comment

                    • KCat
                      Confirmed User
                      • Sep 2002
                      • 2204

                      #160
                      Originally posted by DamageX
                      As long as they are avoiding to answer, this ISN'T the case. I am a customer of theirs, the question has been asked by several customers of theirs before I asked it and before KimmyKim decided having fun was more important than addressing the issue at hand. Stop siding with them for a second and try looking at it from our point of view.
                      Yup, you absoutely deserve a simple answer in black & white.

                      Unfortunately this thread has become so full of accusations & insult hurling, the question of "when are legitimate funds returned to the account holder" has become muddled.

                      I'll bump your new thread on Monday if you don't get a weekend answer.

                      ~ 300+ FHGs, 100,000 pics to use plus a rockin' Video of the Day download! ~

                      Comment

                      • motos
                        Registered User
                        • Feb 2004
                        • 38

                        #161
                        Originally posted by Kimmykim
                        This is my last answer for the afternoon, and I will address anything else that I think needs to be addressed later in the weekend, since I've already said I'm leaving for the afternoon.

                        1. Our contract is with damcash when they are the ones funding their webmaster payouts. Our contract is not with their affiliates when the money in question is theirs. Perhaps their affiliates should have made better choices in sponsors, but that's not my call. Frankly until all this started, I'd never heard of damcash. I'm not sure how this represses anyone, but I'll think about it.

                        2. How would you know that they specifically started out with a non-Russian address and then changed their address to Russia? I'm not racist and I can't see how someone could be aware of the specifics as to their account unless they were somehow involved with the folks at damcash.

                        3. This is untrue.

                        4. As both Rand and I have stated, we do not discuss specifics of accounts publicly with anyone, and we only discuss them privately with the account holders. I'm checking my email and I don't see anything from any of you at the moment. Motos emailed me, I told him that he would have to deal with risk managment on this issue repeatedly. If risk management has talked to him repeatedly, then he simply refuses to accept the answer that he has been given and there's nothing I can do to change that situation.

                        Rand also told motos if he'd like his account details made public, then all he needs to do is say so, and we'll find someone -- not me or Rand, most likely -- who can accomodate him.

                        So, post on, I'll be back. Of course there is still not one email from any of you that claim to be innocently affected by this in my mail box at this moment, so that tells me alot.

                        to Rand

                        Please make my business account details public (i mean member id Noganka, partnership Damcash). I am not against any way of understanding the situation particularly!
                        http://www.longbucks.com - 65% + 30$ PPS, HD Video Sites, Exclusive Content, NATS, 2.000+ FHG, Free Hosting!

                        Comment

                        • Theo
                          HAL 9000
                          • May 2001
                          • 34515

                          #162
                          Motos, what was the primary reason that made you change your address? Common sense tells me that even if it's legit, it will create questions at that point of time.

                          Epassporte should protect those receiving money. I understand reversing such payment and closing accounts after multiple cases of receiving fraud money, but I fail to see the logic after that. Any account holder can receive such payment and a single event is not enough to judge someone.

                          Suppose an account is frozen after such event, does the balance becomes available (minus the fraud transaction) after some time or is kept by epassporte?
                          Last edited by Theo; 08-22-2004, 12:08 AM.

                          Comment

                          • motos
                            Registered User
                            • Feb 2004
                            • 38

                            #163
                            Is it true that E-Passporte uses SKNANB.com , St.Kitts National Bank for operations?
                            The same bank Glo-bill was relying on?

                            Good to know that our funds are always "safe".
                            And good to know that Russia is in Your black list. Funny to mention though, that St.Kitts itself (and unlike Russia) is in international banking black lists worldwide.
                            http://www.longbucks.com - 65% + 30$ PPS, HD Video Sites, Exclusive Content, NATS, 2.000+ FHG, Free Hosting!

                            Comment

                            • motos
                              Registered User
                              • Feb 2004
                              • 38

                              #164
                              Originally posted by Soul_Rebel
                              Motos, what was the primary reason that made you change your address? Common sense tells me that even if it's legit, it will create questions at that point of time.

                              Epassporte should protect those receiving money. I understand reversing such payment and closing accounts after multiple cases of receiving fraud money, but I fail to see the logic after that. Any account holder can receive such payment and a single event is not enough to judge someone.

                              Suppose an account is frozen after such event, does the balance becomes available (minus the fraud transaction) after some time or is kept by epassporte?
                              My address was changed because of a mistake of my secretary .in the agreement he wrote address where the company was registered but not the factual address of the company!

                              P.S. how can you accuse Damcash in fraud if we even dont require in receving bank transfers from you. we only deal with intersystem operations made by epass.
                              http://www.longbucks.com - 65% + 30$ PPS, HD Video Sites, Exclusive Content, NATS, 2.000+ FHG, Free Hosting!

                              Comment

                              • DamageX
                                Marketing & Strategy
                                • Jun 2001
                                • 14293

                                #165
                                Originally posted by KCat
                                Yup, you absoutely deserve a simple answer in black & white.

                                Unfortunately this thread has become so full of accusations & insult hurling, the question of "when are legitimate funds returned to the account holder" has become muddled.
                                No, it hasn't. It has become avoided. Several people raised the issue before I started persuing an answer and while KimmyKim was already here and answering questions. She never bothered to answer this, and to me this is a serious issue of customer neglect. Not that epassporte has the best reputation when it comes to customer support, but then again I've never needed support either. However, NOW I want a fucking answer, and I think that, as a loyal customer, I'm entitled to it.

                                Originally posted by KCat
                                I'll bump your new thread on Monday if you don't get a weekend answer.
                                Thanks, appreciate it.
                                Whitehat is for chumps

                                If you don't do it, somebody else will - true story!

                                Comment

                                • Lanoy
                                  Registered User
                                  • Apr 2003
                                  • 64

                                  #166
                                  Originally posted by Kimmykim
                                  As I said, I have nothing against Russians.


                                  I've been in this business on the processing side for nearly 5 years now, and it's always the same thing. Cheaters think that if they keep on crying about the fact they were caught cheating, their accounts will either be re-instated or they will get some answers that allow them to develop better methods to attempt to cheat.
                                  Hey. You just named us cheaters. How the person can be a cheater while making ZERO transactions.
                                  I'm very sorry to tell this, but in the current situation - epassporte is a cheater. Epassporte is playing very strange game.

                                  BTW now I understand why my account was closed. I've opened it through DAMCASH. BUT TELL ME WHY!!!!! EPASSPORTE TEAM CAN'T TELL ME THE REASONE why my account was closed. WHY should I read postings on GFY to get the full picture?

                                  PS.
                                  And once more Kimmykim personally promised to check my problem and write back. But I still don't have a reply.
                                  Cruel Bucks start promoting today.

                                  Comment

                                  • goBigtime
                                    Confirmed User
                                    • Nov 2002
                                    • 7761

                                    #167
                                    blH.
                                    Last edited by goBigtime; 08-22-2004, 04:35 AM.

                                    Comment

                                    • Tipsy
                                      Confirmed User
                                      • Jul 2001
                                      • 6989

                                      #168
                                      Just as a side note...I know that PayPal close accounts with little reason and at the drop of a hat etc etc and they seem to have the same support in this situation as epassporte i.e. more or less none, however...

                                      I have to use PayPal on a couple of non-adult projects I'm involved in simply because it would lose business not to. Obviously I take a risk just by using paypal but am prepared to accept that and keep no significant funds in the account 'just in case'. To the point - I recently received my first 'fraudulent transaction' via PayPal. PayPal DIDN'T close my account. Instead I received a nice, professionally written e-mail explaining that they'd had to reverse the fraudulent transaction and advising me not to ship any goods to that person. They also asked for a little more info on the account which I happily provided and received a prompt, hand-written (ie no bot mail) response thanking me for my help.

                                      Now...if even PayPal can do this (and let's face it for the most part paypal really do suck) why does it seem to be impossible for epassporte to do too?

                                      I've been toying with the idea on an epassporte account for ages but never bothered as in the past the direct join approach would never work for UK accounts (ie the small test load never shows as it's never truly debited). However, the inability to answer simple questions is very worrying so I don't think I'll bother just yet.

                                      Worth asking again in the vain hope somebody is professional enough to actually answer a very simple and very important question that's now been repeated by many people....

                                      If an account closed for receiving money from a previously unkown fraudulent account (or in this case it seems it's actually for being created by an account that received money from a fraudulent account - so is even further removed) what the hell happens to any 'non-fraudulent' funds in that account. Are they returned to the ACCOUNT HOLDER and if so when?

                                      Even PayPal usually eventually return frozen funds if the funds are not fraudulent, sometimes fairly quickly too if you pressure them enough.
                                      Ignorance is never bliss.

                                      Comment

                                      • greenlab
                                        Confirmed User
                                        • Oct 2002
                                        • 252

                                        #169
                                        I dont wanna take DamCash side, however there are some strange facts going on :

                                        Sponsor accounts (Business accounts) cand only be funded by wire transfers, this meaning the the funds are available on epassporte bank account, before they enter the system and can not be fraudulent.

                                        Also, a Sponsor account (Business Account) can also receive transfers from another Business Account (B2B). However sice all Business Accounts can only be funded by wire transfers, i dont see how fraud cand take place....

                                        Note that a Business Account CAN NOT receive funds from personal/associate accounts ! (p2b)

                                        Comment

                                        • Nautilus
                                          Confirmed User
                                          • Sep 2002
                                          • 1631

                                          #170
                                          Originally posted by motos
                                          Is it true that E-Passporte uses SKNANB.com , St.Kitts National Bank for operations?
                                          The same bank Glo-bill was relying on?

                                          Good to know that our funds are always "safe".
                                          And good to know that Russia is in Your black list. Funny to mention though, that St.Kitts itself (and unlike Russia) is in international banking black lists worldwide.
                                          Do not make situation any worse for you.

                                          There have been enough people who stood up for your cause in this thread; questions have been perfectly phrased and addressed to EP support stuff. Now just wait for them to anwser.

                                          If they'll be answered in a manner everyone expect them to you and your affiliates will get your money back except for the funds transferred from a fraudulent account(s).

                                          But posting private info you're not supposed to know on a public board could be a reason of itself for blocking account (I'm sure there is a clause in their TOS to support that).

                                          So for now just shut up and wait till Monday. They WILL HAVE to answer one way or the other if they do not want their reputation damaged beyond repair; too many people who're interested to listen for what they have to say on that one.
                                          .
                                          .

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                                          Comment

                                          • Nautilus
                                            Confirmed User
                                            • Sep 2002
                                            • 1631

                                            #171
                                            Originally posted by greenlab
                                            I dont wanna take DamCash side, however there are some strange facts going on :

                                            Sponsor accounts (Business accounts) cand only be funded by wire transfers, this meaning the the funds are available on epassporte bank account, before they enter the system and can not be fraudulent.

                                            Also, a Sponsor account (Business Account) can also receive transfers from another Business Account (B2B). However sice all Business Accounts can only be funded by wire transfers, i dont see how fraud cand take place....

                                            Note that a Business Account CAN NOT receive funds from personal/associate accounts ! (p2b)
                                            Their rep said p2b is possible: "p2b requires the use of the ePpurchase interface to process, but if you are using that there is no problem with the transaction."
                                            .
                                            .

                                            FerroCash - 50+ quality niche paysites to promote | 100K+ FHGs | Check recently added galleries

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                                            Comment

                                            • Orga
                                              Confirmed User
                                              • Apr 2001
                                              • 608

                                              #172
                                              Originally posted by greenlab
                                              I dont wanna take DamCash side, however there are some strange facts going on :

                                              Sponsor accounts (Business accounts) cand only be funded by wire transfers, this meaning the the funds are available on epassporte bank account, before they enter the system and can not be fraudulent.

                                              Also, a Sponsor account (Business Account) can also receive transfers from another Business Account (B2B). However sice all Business Accounts can only be funded by wire transfers, i dont see how fraud cand take place....

                                              Note that a Business Account CAN NOT receive funds from personal/associate accounts ! (p2b)

                                              You're right dude. How i can belive in fraud if it cant be by terms?

                                              Comment

                                              • greenlab
                                                Confirmed User
                                                • Oct 2002
                                                • 252

                                                #173
                                                Originally posted by Nautilus
                                                Their rep said p2b is possible: "p2b requires the use of the ePpurchase interface to process, but if you are using that there is no problem with the transaction."

                                                ePpurchase , witch takes a 18% comission it's smth like a shopping cart/credit card processing solution, and if fraud occurs, it will result in chargebacks and not in a closed business account and all affiliates accounts, witch are actualy standalone accounts, paid by affiliates..the sponsors only create this accouns for and in the name of the affiliates, at affiliates instructions...as they have to pay for it and also the affiliate account is in his own name, where is is fully responsable for his actions only, and not for the actions of the people that send him money..this is epassporte business to prevent fraudulent money to enter the system.

                                                However, i am 99% sure that DamCash was not selling website memberships via epassporte.....


                                                P.S. SKNAB Bank is not PRIVATE information...the name of the bank is written on the back of the card , as per Visa regulations.....
                                                The fact that GloBill used SKNAB to process transactions is not private information either, as it was public from Globill and become ever more popular when Globill went down...

                                                Comment

                                                • Chris Mallick
                                                  Confirmed User
                                                  • Jan 2002
                                                  • 679

                                                  #174
                                                  Originally posted by spacemonk
                                                  Very interesting read, I must say.

                                                  So DamCash might have been doing something illegal and ePassporte has every right to freeze their account if they have a reason to suspect fraud.

                                                  The part that worries all of us here is what looks like a systematic avoidance of answering a simple question that smokey da bear and a few other people here asked.

                                                  I like epassporte and use it almost on a daily basis.
                                                  I also think that epoch/paycom is a stand up business, however this kind of stuff makes people worry.

                                                  I symphatise with all the epassporte peeps that posted here, and can only imagine what pain in the ass dealing with fraudulent individuals/companies on a daily basis must be.

                                                  I can also imagine how it must feel to be called out by the same people on public boards and having to explain why this and that had to be done.

                                                  However, a lot of people that posted in this thread are honest and legit customers of yours and I think they should be given straight answers despite the frustration some other people caused you here. You are professionals and there is no place for personal feelings here ;)

                                                  Smokey rephrased and even further simplified a very simple question over 4 times, yet the question remains unanswered...

                                                  So let me join smokey, freeadultcontent and others on this one:



                                                  If i have $1000 in my account that are 100% clean,
                                                  and If someone sends $50 of stolen money to that account then
                                                  those $50 will be reversed and i will get my legit $1000 back?

                                                  Yes

                                                  or

                                                  No


                                                  Thank you

                                                  OK, really, the last post, but a simple and fair question that deserves an answer (although I thought it had been answered).

                                                  Spacemonk: The answer in your example is ?Yes? and in a few days, not 180 DamageX.

                                                  Your account may not be closed as a result of getting a payment from one fraud transaction, in your narrow example, just suspended. In that case the $50 is returned to the CC up the chain, no matter how far we have to go back; the $1000 is either left for your reactivated account or it is wired back to you or a check is mailed or UPS'd, depending on what you want.

                                                  If anyone here wants any money back that is on his or her account, let us know ? you have access at all times. We do not keep any funds anyway under any circumstance. We do not keep cardholder funds in any bank account we control in any way, nor do we spend, or count as ours, any funds that are seized. Those funds are returned to the rightful owner. The problem in this thread is that some people are trying to get information to continue or amend their scam by creating the false appearance that we are stealing funds or acting irresponsibly.

                                                  To help you all understand, here is a short version of our business model: We make money when funds are loaded, or sent in a P2P transaction. Therefore, we are fully driven towards use and functionality for you, our cardholder. We do not charge a monthly fee or a Use Fee, like many other cards. We do not make money on float (funds held in accounts), ePassporte funds that are loaded on to your account are not within our control; rather a trust bank holds them waiting for a call from Visa Interchange or the cardholder at an ATM or you asking for a wire, then the cash is moved to cover that transaction.

                                                  Spacemonk asked a simple question and maybe others have as well and if we were not answering this question I am sorry for the prior confusion.

                                                  From an industry point of view I think that we are lucky to have ePassporte; its success has been in large part due to the Adult Webmaster community accepting the product and using it. Sure we make money, however the investment in the technology and the time it takes and took to work with banks, etc was very costly. We expect to make a profit, just like anyone else. Neither ePassporte nor EPOCH will abandon this market, as did Pay Pal and others. However, we run the risk as an industry of hurting ourselves from within by constantly having these public discussions where accusations of theft or fraud are relentless, even after an answer is given and a solution, such as "write to me" is offered. Let?s just be aware that we have a great product run by honest people and just like everything else, a few idiots will screw it up for the rest of us. Believe me: There is fraud in every product like ePassporte - Visa or otherwise. When we catch it we are going to be as aggressive as possible, to protect our brand and to ensure our ability to continue offering alternative payment methods and vehicles to this industry.

                                                  To those of you (4 so far) that wrote to me, I have replied to each of you that I will have details to you tomorrow.

                                                  C

                                                  PS: St. Kitts Nevis Anguilla National Bank is an excellent bank and it is not on ANY list as some idiot posted.

                                                  Chris Mallick
                                                  [email protected]

                                                  Comment

                                                  • Nautilus
                                                    Confirmed User
                                                    • Sep 2002
                                                    • 1631

                                                    #175
                                                    Originally posted by greenlab
                                                    ePpurchase , witch takes a 18% comission it's smth like a shopping cart/credit card processing solution, and if fraud occurs, it will result in chargebacks and not in a closed business account and all affiliates accounts, witch are actualy standalone accounts, paid by affiliates..the sponsors only create this accouns for and in the name of the affiliates, at affiliates instructions...as they have to pay for it and also the affiliate account is in his own name, where is is fully responsable for his actions only, and not for the actions of the people that send him money..this is epassporte business to prevent fraudulent money to enter the system.

                                                    However, i am 99% sure that DamCash was not selling website memberships via epassporte.....


                                                    P.S. SKNAB Bank is not PRIVATE information...the name of the bank is written on the back of the card , as per Visa regulations.....
                                                    The fact that GloBill used SKNAB to process transactions is not private information either, as it was public from Globill and become ever more popular when Globill went down...
                                                    The whole thing looks even more misterious to me now... What fraud have they commited then, if they weren't even phisycally able to?

                                                    Hope EP can get it all cleared.
                                                    .
                                                    .

                                                    FerroCash - 50+ quality niche paysites to promote | 100K+ FHGs | Check recently added galleries

                                                    New sites | Pantyhose | Nylon | Shemale | Strapon | Lesbian | Mature/MILF | Anal | Old&Young | Gay | Feet

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                                                    Comment

                                                    • SmokeyTheBear
                                                      ►SouthOfHeaven
                                                      • Jun 2004
                                                      • 28609

                                                      #176
                                                      Originally posted by Chris Mallick
                                                      OK, really, the last post, but a simple and fair question that deserves an answer (although I thought it had been answered).

                                                      Spacemonk: The answer in your example is ?Yes? and in a few days, not 180 DamageX.

                                                      Your account may not be closed as a result of getting a payment from one fraud transaction, in your narrow example, just suspended. In that case the $50 is returned to the CC up the chain, no matter how far we have to go back; the $1000 is either left for your reactivated account or it is wired back to you or a check is mailed or UPS'd, depending on what you want.

                                                      If anyone here wants any money back that is on his or her account, let us know ? you have access at all times. We do not keep any funds anyway under any circumstance. We do not keep cardholder funds in any bank account we control in any way, nor do we spend, or count as ours, any funds that are seized. Those funds are returned to the rightful owner. The problem in this thread is that some people are trying to get information to continue or amend their scam by creating the false appearance that we are stealing funds or acting irresponsibly.

                                                      To help you all understand, here is a short version of our business model: We make money when funds are loaded, or sent in a P2P transaction. Therefore, we are fully driven towards use and functionality for you, our cardholder. We do not charge a monthly fee or a Use Fee, like many other cards. We do not make money on float (funds held in accounts), ePassporte funds that are loaded on to your account are not within our control; rather a trust bank holds them waiting for a call from Visa Interchange or the cardholder at an ATM or you asking for a wire, then the cash is moved to cover that transaction.

                                                      Spacemonk asked a simple question and maybe others have as well and if we were not answering this question I am sorry for the prior confusion.

                                                      From an industry point of view I think that we are lucky to have ePassporte; its success has been in large part due to the Adult Webmaster community accepting the product and using it. Sure we make money, however the investment in the technology and the time it takes and took to work with banks, etc was very costly. We expect to make a profit, just like anyone else. Neither ePassporte nor EPOCH will abandon this market, as did Pay Pal and others. However, we run the risk as an industry of hurting ourselves from within by constantly having these public discussions where accusations of theft or fraud are relentless, even after an answer is given and a solution, such as "write to me" is offered. Let?s just be aware that we have a great product run by honest people and just like everything else, a few idiots will screw it up for the rest of us. Believe me: There is fraud in every product like ePassporte - Visa or otherwise. When we catch it we are going to be as aggressive as possible, to protect our brand and to ensure our ability to continue offering alternative payment methods and vehicles to this industry.

                                                      To those of you (4 so far) that wrote to me, I have replied to each of you that I will have details to you tomorrow.

                                                      C

                                                      PS: St. Kitts Nevis Anguilla National Bank is an excellent bank and it is not on ANY list as some idiot posted.

                                                      Hmm your avoiding every question posted here again almost..


                                                      Dont you have "RULES" to follow. What is " a few days" ? we know its not 180 days , but how many days is it. ?? And if this is the case , then mail the money to the people in this thread that have had money stolen by you.

                                                      How come you dont tell your customers this information when they call you. It seems several peple in this thread have had sezied funds for no reason and customer support never mentioned UPS'ing the money back to the owner who's account you suspended...

                                                      Again like your other employees instead of simply answering the question , you choose to muddy the water , by making blanket ACCUSATIONS of people who have legitimate questions about your service in this thread. Calling them fraudsters looking to gleam info from you. Instead of WAKING UP AND REALIZING ITS YOUR CUSTOMERS ASKING THE QUESTIONS, AND FOR GOOD REASON, Your employees are on a seize spree and it means CUSTOMERS cant get answers to questions.

                                                      Again you use 2 paragraphs to tell us things we already know and dont need an answer to, and ignore every other question..



                                                      SIMPLE QUESTION IT DOESN'T NEED A FUCKING PARAGRAPH TO ANSWER..


                                                      I sell domains , I have 50k in my account, What protection as an epassporte user can i take to prevent someone from using 1 fraud epass account to purchase a domain and have my 50k seized.

                                                      GET IT ?? THEN FUCKING ANSWER THE QUESTION
                                                      hatisblack at yahoo.com

                                                      Comment

                                                      • Kimmykim
                                                        bitchslapping zebras!!!!!
                                                        • Jun 2001
                                                        • 16015

                                                        #177
                                                        Originally posted by greenlab
                                                        I dont wanna take DamCash side, however there are some strange facts going on :

                                                        Sponsor accounts (Business accounts) cand only be funded by wire transfers, this meaning the the funds are available on epassporte bank account, before they enter the system and can not be fraudulent.

                                                        Also, a Sponsor account (Business Account) can also receive transfers from another Business Account (B2B). However sice all Business Accounts can only be funded by wire transfers, i dont see how fraud cand take place....

                                                        Note that a Business Account CAN NOT receive funds from personal/associate accounts ! (p2b)
                                                        Sigh. I'm going to correct the errors in this reasoning and then I'm not posting in this thread again.
                                                        Lanoy, you need to email me kimmy @ epassporte .com so that I have somewhere to answer your questions when risk management gives me the answers tomorrow. I will not be posting them on a message board since they will be account specific.

                                                        Now on to the rest...


                                                        Business accounts are initially funded and reloaded via wire transfer. We do not allow direct funding of business accounts with anything else. However, using the ePpurchase interface money does move from personal accounts, which are credit card loaded, into business accounts, creating a co-mingled funds situation.

                                                        I hope this clarifies the situation as far as your questions regarding how funds can be transferred.

                                                        Comment

                                                        • SmokeyTheBear
                                                          ►SouthOfHeaven
                                                          • Jun 2004
                                                          • 28609

                                                          #178
                                                          Originally posted by Chris Mallick
                                                          We do not charge a monthly fee or a Use Fee, like many other cards. .
                                                          ummm
                                                          Dont you charge a fee for both cards ?
                                                          hatisblack at yahoo.com

                                                          Comment

                                                          • The_Joe
                                                            Confirmed User
                                                            • Oct 2003
                                                            • 177

                                                            #179
                                                            KimmyKim, I wrote a big letter to you, where I described situation very detaily. Please give me normal answer. I still waiting for normal answer. All i got is

                                                            "We can't take you business anymore"
                                                            "We will not tell you the reasons you was blocked"
                                                            "We can't tell you anthing, sorry".

                                                            I wait for ONE normal answer. Please, can you do it? I really need it.

                                                            Comment

                                                            • pornstar
                                                              Registered User
                                                              • Oct 2002
                                                              • 64

                                                              #180
                                                              Originally posted by Kimmykim
                                                              Russian.
                                                              Ouch ... I have some russian friends that might like to meet you and discuss this.
                                                              REALITY CASH FROM ADULT.COM

                                                              Comment

                                                              • TheMob?
                                                                Confirmed User
                                                                • Jan 2003
                                                                • 8584

                                                                #181
                                                                Originally posted by Bezruk
                                                                I also have epass acount.

                                                                Account was opened by GammaCash, and i get payments from Gamma to this account.
                                                                Three weeks ago, my friend make payment to this account from one of personal account opened by DamCash. This account and my account are also closed. Where is absolutely no fraud activity on this account. I receive money only from GammaCash.

                                                                Epass has all my documents.

                                                                I call support 4 times, but they dont want unblock this account.
                                                                that sounds kinda scary.. what's happening with epassporte?

                                                                Comment

                                                                • Nautilus
                                                                  Confirmed User
                                                                  • Sep 2002
                                                                  • 1631

                                                                  #182
                                                                  Sure it does not sound like all participants of the drama were offered polite detailed explanations of what happened and FedExed checks with what remained of their money.
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                                                                  Comment

                                                                  • SmokeyTheBear
                                                                    ►SouthOfHeaven
                                                                    • Jun 2004
                                                                    • 28609

                                                                    #183
                                                                    Originally posted by Nautilus
                                                                    Sure it does not sound like all participants of the drama were offered polite detailed explanations of what happened and FedExed checks with what remained of their money.
                                                                    Lip Service so far..

                                                                    i think epassporte users deserve an answer to the question about how users are supposed to protect themselves from a fraud user or sponsor sending them money.. and thus losing all funds accumulated until that point..

                                                                    As a merchant account holder if my merchant told me someone came into my store and used a stolen credit card and so my merchant was going to reverse the charges PLUS seize all funds in my merchant account and disable the account so no further sales could takes place with no explanation i would go apeshit.

                                                                    Generally in a case like this the charge is reversed and the police are notified, my merchant abilities are not disrupted and business goes on as usual.

                                                                    If a high occurance of fraud was to take place the merchant might suspend an account , but they certainly cant seize the funds the merchant account has in it. If following a police investigation the merchant account themselves were found to be involved in the stolen credit cards then the money would be seized and charges filed..

                                                                    How does an EPASSPORTE user verify if the money he spends / recieves was at one point involved in a crime ??

                                                                    Like EXAMPLE..

                                                                    If i sell a domain to someone , how do i verify if his account is fraud or not and what steps can i take to insure if he had fraud money that all my money wont be seized with no way of me recuperating my loss ... ?
                                                                    hatisblack at yahoo.com

                                                                    Comment

                                                                    • Phil
                                                                      Confirmed User
                                                                      • Jan 2004
                                                                      • 7659

                                                                      #184
                                                                      bumpolisious...
                                                                      me smell some Genuine
                                                                      Ask Phil

                                                                      Comment

                                                                      • Stramm
                                                                        Confirmed User
                                                                        • Jan 2003
                                                                        • 342

                                                                        #185
                                                                        Did the Russians get an explanation yet?

                                                                        Comment

                                                                        • RED&P RedEye
                                                                          Registered User
                                                                          • Jul 2004
                                                                          • 38

                                                                          #186
                                                                          Originally posted by Chris Mallick
                                                                          OK, really, the last post, but a simple and fair question that deserves an answer (although I thought it had been answered).

                                                                          Spacemonk: The answer in your example is ?Yes? and in a few days, not 180 DamageX.

                                                                          Your account may not be closed as a result of getting a payment from one fraud transaction, in your narrow example, just suspended. In that case the $50 is returned to the CC up the chain, no matter how far we have to go back; the $1000 is either left for your reactivated account or it is wired back to you or a check is mailed or UPS'd, depending on what you want.

                                                                          Interesting how You managed to solve the problem banks wordwide are trying to solve for AGES which is the very reason for "know Your client" idea used worldwide.

                                                                          How can You track 50$ up to the chain? Lets say I got legitimate 50K on my account and I get 50$ from someone I dont even know. Then in 1 minute I send 50$ to a friend of mine for lets say 5 porn pics and You block my account. How on earth can You prove that I've sent the SAME 50$ which were stolen?

                                                                          You cant. And no-one can.

                                                                          That is why in the offline cash world police does the same stuff worldwide - they mark the actual dollar bills (ever seen that in the movies?) or copy their numbers.

                                                                          And in non cash transactions that is not possible and is the sole reason for the "know Your client" banking policy, because banks can not be sure of the source of the funds and thus have to verify the client.


                                                                          Originally posted by Chris Mallick
                                                                          To help you all understand, here is a short version of our business model: We make money when funds are loaded, or sent in a P2P transaction. Therefore, we are fully driven towards use and functionality for you, our cardholder. We do not charge a monthly fee or a Use Fee, like many other cards. We do not make money on float (funds held in accounts), ePassporte funds that are loaded on to your account are not within our control; rather a trust bank holds them waiting for a call from Visa Interchange or the cardholder at an ATM or you asking for a wire, then the cash is moved to cover that transaction.
                                                                          It would be illegal for Your company to earn money on "float" because Your company does not seem to have an actual banking license nor financial license.

                                                                          "ePassporte funds that are loaded on to your account are not within our control; rather a trust bank holds them", this I beleive is illegal as well since You operate without a banking license. In fact Netherlands Antilles (Curacao where E-Passporte is registered) law is in general very similar to a certain extent to the Dutch law.

                                                                          By dutch law if it would happen in Netherlands Your operations when You freezed the funds would qualify as a violation of article 82 of the Act on the Supervision of the Credit System 1992 ('ASCS 1992') .Pursuant to article 82 it is prohibited for any natural person or legal entity to invite, receive or have, in the course of his or its occupation or business, repayable funds on demand or subject to notice being given from the public. In this respect it is also prohibited to act as an intermediary for the purpose of inviting or receiving from the public such repayable funds on demand or subject to notice being given.

                                                                          Which essentially means that You can not really freeze the funds on their way when You pass them because than they will be considered "repayable".

                                                                          Your agent bank can do that, providing that there is visible legal relationship in between Your client and the bank or You can send all of them back to their respective senders, but by dutch law You can not keep them longer than 5 working days.

                                                                          But as for Netherlands Antilles law to be honest I dont know but because these two jurisdictions are quite similar I would expect the same or similar legal restrictions.

                                                                          You might want to have a legal opinion of Your lawyers into that before doing such stuff as freezing accounts because Damcash theoretically as well as all other account holders may really as You said Yourself actually go to court and claim damages (Ironically just as Your own company Paycom-Epoch is suing FDC with the sole exception that FDC IS a bank unlike E-passporte).


                                                                          As for St.Kitts Bank I beleive Motos did not mean the bank itself but rather the whole region which has been removed from the official FATF black list of non-cooperative regions and countries only in 2002 with a notice that it will be watched on "closely".

                                                                          FATF stands for Financial Action Task Force which is the main guide for banks wordwide in relation to whom to work with.

                                                                          Russia is still there though. :D
                                                                          On the other hand 140 Million population of our country with even our own Forbes edition (main editor shot dead unfortunately though :D) is a bit more than a tiny island in Carribean.

                                                                          Which in essence reminds me of a joke in "Mean Girls" when a Japanese school girl in an American school being mad on her Chineese girlfriend says "YOU NIGGA!!!".
                                                                          :D
                                                                          www.re-partners.biz

                                                                          Comment

                                                                          • tolik
                                                                            Confirmed User
                                                                            • Jun 2001
                                                                            • 2035

                                                                            #187
                                                                            Originally posted by Mike Okitch

                                                                            *To the established GFY'ers that have had genuine problems with epassporte, I am NOT pointing a finger at you. This only applies to scamming scumbags
                                                                            glad to hear.
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                                                                            Comment

                                                                            • Marco Galante
                                                                              Registered User
                                                                              • May 2003
                                                                              • 56

                                                                              #188
                                                                              I have a non-adult webiste and when a fraudolent payment is made my procesing company just takes the amount out of my account and returns it to the rightful owner, certainly they do not freeze my account as that will cause me huge losses. For sure after reading this post I will not get an epassporte account. I like to comment on the threats that they have made on this board to sue their critics (rather then answer their questions) and I would like to remind them that recently paypal has had to pay a large fine for freezing accounts without justifiable cause and that legal recourse might not be entirely in their interest.

                                                                              regards
                                                                              Marco
                                                                              Sell sexy ringtones, java games, wallpapers and more

                                                                              Comment

                                                                              • HairToStay
                                                                                Confirmed User
                                                                                • Oct 2002
                                                                                • 1521

                                                                                #189
                                                                                I've read this thread a few times and still have questions.

                                                                                I have an ePassporte account and have had it well over a year now.

                                                                                Let's say a sponsor deposits something in my account, a sponsor I think is legit as they've been around forever, are USA-based, etc. ePassporte determines the monies paid to webmasters during this pay period were acquired fraudulently. You'd then remove those funds from my account.

                                                                                Fine and dandy.

                                                                                BUT - then - what determines if you close my account, freeze my account or suspend the account?

                                                                                People here claim that due to a single transaction, their accounts were closed.

                                                                                I can certainly understand if you froze the account while investigating, but to permanently close based on a single transaction seems excessive and harsh.
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                                                                                Comment

                                                                                • arachnO
                                                                                  Confirmed User
                                                                                  • Jan 2004
                                                                                  • 1327

                                                                                  #190
                                                                                  Originally posted by HairToStay
                                                                                  I've read this thread a few times and still have questions.

                                                                                  I have an ePassporte account and have had it well over a year now.

                                                                                  Let's say a sponsor deposits something in my account, a sponsor I think is legit as they've been around forever, are USA-based, etc. ePassporte determines the monies paid to webmasters during this pay period were acquired fraudulently. You'd then remove those funds from my account.

                                                                                  Fine and dandy.

                                                                                  BUT - then - what determines if you close my account, freeze my account or suspend the account?

                                                                                  People here claim that due to a single transaction, their accounts were closed.

                                                                                  I can certainly understand if you froze the account while investigating, but to permanently close based on a single transaction seems excessive and harsh.
                                                                                  HairToStay, as I understand Epassport will close affilate program's account not yours
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                                                                                  Comment

                                                                                  • Rainmaker
                                                                                    Registered User
                                                                                    • Jul 2001
                                                                                    • 26

                                                                                    #191
                                                                                    Kimmy, please print this and hang it in your office
                                                                                    I got no fucking program to spam here yet

                                                                                    Comment

                                                                                    • CamJack
                                                                                      Old School Webmaster
                                                                                      • Sep 2003
                                                                                      • 1334

                                                                                      #192
                                                                                      I know the guys at damcash and they are solid !

                                                                                      But on the other hand, Paycom/Epoch or whatever name they use now still owe me 17grand in reserves from back in the day and refuse to answer me. I am baffled at the # of people that still do business with them.
                                                                                      Last edited by CamJack; 08-23-2004, 06:00 AM.
                                                                                      Skype: promote.promote
                                                                                      [email protected]

                                                                                      Comment

                                                                                      • motos
                                                                                        Registered User
                                                                                        • Feb 2004
                                                                                        • 38

                                                                                        #193
                                                                                        Originally posted by motos
                                                                                        to Rand

                                                                                        Please make my business account details public (i mean member id Noganka, partnership Damcash). I am not against any way of understanding the situation particularly!
                                                                                        to Rand,Kimmy Kim and others from Epassporte

                                                                                        We still didnt hear any answer from your side about the reasons of closing the account . Everybody on the board is waiting for it.....
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                                                                                        Comment

                                                                                        • DamageX
                                                                                          Marketing & Strategy
                                                                                          • Jun 2001
                                                                                          • 14293

                                                                                          #194
                                                                                          Originally posted by arachnO
                                                                                          HairToStay, as I understand Epassport will close affilate program's account not yours
                                                                                          Read this thread again, several people here say their accounts were closed because of receiving money from DamCash.
                                                                                          Whitehat is for chumps

                                                                                          If you don't do it, somebody else will - true story!

                                                                                          Comment

                                                                                          • RicardoB
                                                                                            Confirmed User
                                                                                            • Jan 2004
                                                                                            • 2576

                                                                                            #195
                                                                                            Someone should make a collective thread showing the multitude of threads made on this very subject by different people so everybody can see these are NOT isolated cases.

                                                                                            Comment

                                                                                            • HairToStay
                                                                                              Confirmed User
                                                                                              • Oct 2002
                                                                                              • 1521

                                                                                              #196
                                                                                              Originally posted by DamageX
                                                                                              Read this thread again, several people here say their accounts were closed because of receiving money from DamCash.
                                                                                              Thanks, I read everything 3 times and was sure of that ....

                                                                                              I could understand freezing it while investigating, but closure?
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                                                                                              Comment

                                                                                              • Bezruk
                                                                                                Registered User
                                                                                                • Feb 2004
                                                                                                • 76

                                                                                                #197
                                                                                                Still has no answer from Chris.

                                                                                                Comment

                                                                                                • The_Joe
                                                                                                  Confirmed User
                                                                                                  • Oct 2003
                                                                                                  • 177

                                                                                                  #198
                                                                                                  the same for me..
                                                                                                  still no answer from Chris

                                                                                                  Comment

                                                                                                  • multiplexxxor
                                                                                                    Registered User
                                                                                                    • Feb 2004
                                                                                                    • 28

                                                                                                    #199
                                                                                                    This is what happens when a financial company is ran without any licenses to transfer money... just on an agreement from a bank

                                                                                                    for some reason I always hated ePassporte and always knew that they would freeze the accounts.

                                                                                                    You cannot start issuing ATM cards without having serious heat for money laundering etc....


                                                                                                    well, good luck to all of ya.
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                                                                                                    Comment

                                                                                                    • RED&P RedEye
                                                                                                      Registered User
                                                                                                      • Jul 2004
                                                                                                      • 38

                                                                                                      #200
                                                                                                      Bump?
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                                                                                                      Comment

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