Need 24/7 customer support

[baycouples]

I'm at the point when I need a customer support 24/7 - via phone, LIVE CHAT and email. One person can handle it for now.

I'm thinking renting a small office and hiring 3 people to work W2 8 hours per day. However, I've heard there are a lot of taxes, insurance fees, etc. that goes along with it.

Any ideas?

[xxxoutsourcing]

Yea, you can outsource that shit man ;)

[JulianSosa]

Originally posted by xxxoutsourcing
Yea, you can outsource that shit man ;)

NO kidding an office with 3 full time people is overkill

[baycouples]

Where would I outsource it? I can't outsource it to other countries because I need people to speak English well and with no accents. Also, phone calls will be pretty expensive to any other country.

[Chris]

you can hire me i have toll free lines in my house that i can offer 9-5 7 days a week

[JulianSosa]

Originally posted by baycouples
Where would I outsource it? I can't outsource it to other countries because I need people to speak English well and with no accents. Also, phone calls will be pretty expensive to any other country.

I know netbilling does customer service I am sure there are 100's of other companys in non adult that do this kinda stuff.


Its just like a answering service.

[baycouples]

JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.

[JulianSosa]

Originally posted by baycouples
JulianSosa, it's not just an answering service. These people will have to be familiar with the site - frontend and backend. They will need to be able to work with credit card problems, etc.

Sorry not answering service but out sourced customer service.
There are places that do this and the customer never knows he did not call your business.

1 person can do the customer service for 10+ companys at once.

[digifan]

You know $5 Submissions, don't you? They offer all kinds of work from design to text and story writing and custom jobs also - why not contact them?
See sig

[libtek80]

Check out Netbilling. Let them know what you need and they'll get you all setup.

[baycouples]

libtek80, do you work for them? If so - ICQ me.

[NETbilling]

Originally posted by baycouples
libtek80, do you work for them? If so - ICQ me.

Hi,

Libtek does not work for us. How can I help you?

Mitch