Yes, when I first started hearing about webair I heard they were a great company with great support that gets problems done right away. When I submit a trouble ticket it takes like 2 days or more, and when I am on the live java chat in the members area, I always ask my question and then the person doesnt respond. Whats going on?
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what?! -
Have you picked up the phone? -
Should you have to?Originally posted by FreeHugeMovies
Have you picked up the phone?
Hands Free Adult - Join Once, Earn For Life
"I try to make a habit of bouncing my eyes up to the face of a beautiful woman, and often repeat “not mine” in my head or even verbally. She’s not mine. God has her set aside. She’s not mine. She’s His little girl, and she needs me to fight for her by keeping my eyes where they should be."Comment
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you got a hardon for webair dont ya dont yaOriginally posted by stocktrader23
Should you have to?
Pioneer of .TV domains
Grandfather of .TV development
Respected among industry LEADERSComment
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ya especially when they are also touted as the next best thing to sliced bread,
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Should I have to call any host that has trouble tickets and live chat?Originally posted by integrated
you got a hardon for webair dont ya dont ya
Hands Free Adult - Join Once, Earn For Life
"I try to make a habit of bouncing my eyes up to the face of a beautiful woman, and often repeat “not mine” in my head or even verbally. She’s not mine. God has her set aside. She’s not mine. She’s His little girl, and she needs me to fight for her by keeping my eyes where they should be."Comment
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LOL
Originally posted by stocktrader23
Should you have to?Comment
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Hit Mike from WebAir on ICQ#20458616
And i am shure he will help u and fix the problem very fast
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You are totally correct.NO you shouldn't.Originally posted by stocktrader23
Should I have to call any host that has trouble tickets and live chat?Check Your Internet Speed;
http://www.speakeasy.net/speedtest/Comment
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When all else fails, bug them on ICQ. I know I do.
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I had several problems there, all caused by myself. All problems were solved at once contacting them in the java chat. Sometimes you have to wait a little bit because the operator isn´t a machine. He needs some time checking up the problem.Originally posted by adrenalinedef
Yes, when I first started hearing about webair I heard they were a great company with great support that gets problems done right away. When I submit a trouble ticket it takes like 2 days or more, and when I am on the live java chat in the members area, I always ask my question and then the person doesnt respond. Whats going on?Comment
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PICK UP THE DAMN PHONE.
I host with Nat Net. Their customer support rocks. However, rarely a day goes by when I don't talk to them on the phone for what ever reason.
Chatboards and ICQ are not really proper forums for support.Herschel Savage
Brooklyn, NYComment
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AMENOriginally posted by RocHard
PICK UP THE DAMN PHONE.
I host with Nat Net. Their customer support rocks. However, rarely a day goes by when I don't talk to them on the phone for what ever reason.
Chatboards and ICQ are not really proper forums for support.
My stuff is resolved asap.
Live Chat i get the person and within few minutes evrything is resolved
I blew up a HD in my server and before i even called them they were aware of it and already in the middle of putting in a new HDComment
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