I need some tech help

[graphicsbytia]

I tried to save an image in photoshop with save for web and an error came up I've never seen before:

"could not complete this operation because an assertion has failed"

I overlayed photoshop, didn't help.. I uninstalled and re-installed it.. still didn't help, ran a virus checker and spybot.. still no difference.. then I tried to do a system restore.. and it wouldn't rollback, it went through the motions, but when it rebooted it said it hadn't done the restore and to choose a different restore point, I tried severl more of them with the same result.

Can anyone help me out here?

[Stewie]

Never ran into it myself - two things I found that may be helpful, but no promises:

http://support.adobe.com/devsup/devs...docs/52489.htm


http://forums.devshed.com/t89150/sfd...7e05253fa.html

Good luck!

[graphicsbytia]

thanks overlord I'll check those out

[Stewie]

no worries

[graphicsbytia]

Originally posted by overlord
Never ran into it myself - two things I found that may be helpful, but no promises:

http://support.adobe.com/devsup/devs...docs/52489.htm


http://forums.devshed.com/t89150/sfd...7e05253fa.html

Good luck!

Overlord I have no words to tell you how grateful I am to you for helping me out with this.. it worked! The second link you sent that told me to delete the registry key for save for web.. THANK YOU !!!!!!!!!!! )))

[Stewie]

Glad to hear it worked!