Bluegravity Hosting

[CyberSan]

Hello,

is anybody hotsting with bluegravity (www.bluegravity.com)

I have preoblems reaching anybody in their office since
the end of december...

Any infos or rumours to share?

[pamphage]

heavy man, heavy

[CyberSan]

heavy man, heavy

well, yes - it´s not the best way of dealing with clients, that pay a monthly bill of 500$, i think

[reynold]

Try whois.

[Mr.Fiction]

Email?

[Mikey_219Inc]

Contact Us: Reaching Our Staff
--------------------------------------------------------------------------------

Telephone Numbers
Toll Free (US Only): 1.877.8 HOSTING (1.877.846.7846)
Int'l Phone: 856.662.9100
Fax Machine: 856.662.9101
24/7 NOC: Customers Only - Login Here

Mailing Address
3495 Haddonfield Rd, Suite 6, Pennsauken, NJ 08109

Email Addresses
TOS Abuse: [email protected]
Billing: [email protected]
Domain Additions/Changes: [email protected]
Domain Registrations: [email protected]
Sales: [email protected]
Customer Support: [email protected]
Webmaster: [email protected]

If you dont have any luck here, one way to get attention is be late with your payment

[cheekycherry]

Emailed sales yesterday got an email back today.

[swami]

I have a recurring bill of over $500 a mth with them as well and they definetly hav dropped the ball the last few months.
A couple of times I had no response from emails sent to them and they are having more downtime than normal.
They do not work on weekends so unless its a email to [email protected] (for emergency) they wont answer any mail or phones till Monday.

[mule]

Never had a problem getting hold of them, myself.
I did get an email from them the other day that they'd been upgrading their automated billing system, maybe they're just really busy at the moment.

[CyberSan]

Originally posted by swami
I have a recurring bill of over $500 a mth with them as well and they definetly hav dropped the ball the last few months.
A couple of times I had no response from emails sent to them and they are having more downtime than normal.
They do not work on weekends so unless its a email to [email protected] (for emergency) they wont answer any mail or phones till Monday.

Possibly you should think about changing your host, too.
For $500, in my point of view, it should be possible, to reply
on a simple mail within one workday.

But I am still waiting for some old issues from December...

[KRL]

BG is an excellent company. Done biz with them for many years.

E-mail Tom directly. He's the owner.

[Mr.Soze]

Gotten lots of email replies the last 48 hours.

But last week they were a bit slower then usual,
Thomas said they had some catching up to do after some things then. But all good now.

[dig420]

I once had a dispute with them over a bill, they took 1k out of my credit card account without authorization. I wouldn't get within a mile of them with my sites.

[Mikey_219Inc]

Originally posted by KRL
BG is an excellent company. Done biz with them for many years.

E-mail Tom directly. He's the owner.

Ill have to agree with that - used to do biz with them and Tom was always cool with me.

[picpile]

tom has always been a punk

[Spudstr]

owner of prohosters use to work for them

[unconnected]

They have good service normally, but if you are paying their ass raping prices then I really have to question your sanity..

0.01 - 4.99 mbits/sec $300 per mbit/sec

Plan Monthly GB Overage Storage Domains *
A $10.00 1 GB $5.00/GB 100 MB 1
B $25.00 5 GB $2.50/GB 200 MB 5
C $50.00 20 GB $2.50/GB 300 MB 10
D $100.00 40 GB $2.50/GB 400 MB 15
E $150.00 60 GB $2.50/GB 500 MB 20
F $200.00 80 GB $2.50/GB 600 MB 25
G $300.00 120 GB $2.50/GB 700 MB 30
H $400.00 160 GB $2.50/GB 800 MB 35
I $500.00 200 GB $2.50/GB 900 MB 40
J $600.00 240 GB $2.50/GB 1000 MB 45
K $700.00 280 GB $2.50/GB 1100 MB 50
L $800.00 320 GB $2.50/GB 1200 MB 55
M $900.00 360 GB $2.50/GB 1300 MB 60
N $1000.00 400 GB $2.00/GB 1500 MB 75

I dunno man.. it just seems and always has seemed, even when I was with them that those prices were just ass raping high... I you can tell me that you 'get what you pay for' but my bandwidth, uptime and service is at least as good if not better(never had to wait on a support response before) and I am paying a fraction of the cost

[alias]

BG