CCBill affiliate login errors?

[quantum-x]

I'm tryign to login to CCBill and they newfangled interface.
I can login on one account, but on the other I get:

Unrecoverable Error

The system is currently in Beta form. You will be notified when it is available.

Anyone else getting this crap?

[PerfectionGirls]

Dont log in yet.. they are releasing it in waves from what I understand and it may not be available to you yet. I cant be certain on that, but I think that is what you are experincing. Use the older version for now..

Jeff

[corvette]

send an email to [email protected] with a quick explantion and your account #'s, and they should take care of it right away for you

[frippeno]

I've been getting this for over a week. Dude came here and said he'd get it fixed, but he didn't.

To me, they should have a way for you to use the old I/F until they get this one worked out. But, that's just how I'd do it.

Do you have merged accounts?

[quantum-x]

Originally posted by frippeno
I've been getting this for over a week. Dude came here and said he'd get it fixed, but he didn't.

To me, they should have a way for you to use the old I/F until they get this one worked out. But, that's just how I'd do it.

Do you have merged accounts?

I just emailed support and they said "Try logging in here (default url)" .. i emailed them back asking them if they'd even read my email.

No, i can login to my account w/ m,erged accounts, I cant get into this squeaky clean new one tho..

[frippeno]

The reason I asked was because I was suspecting it might be the fact that I have merged accounts that was fucking up my login.

Clearly, it is working for most people so I was trying to figure out what's different for me. I'm a programmer, I can't help it.

[corvette]

We had converted the affiliate accounts over to the new admin system in increments, this sounds like an issue where you have an account that has not yet been converted.

Frippeno, i had checked my mailbox and saw that our client support dept. had emailed you a few questions last Friday; I was cc'ed on the email. I had assumed that had been taken care of, if that is not the case, forward the response you had sent them over to me and I will follow up on it

[email protected]


quantum-x, let me have somebody see what happened and get back to you

[quantum-x]

Originally posted by corvett
We had converted the affiliate accounts over to the new admin system in increments, this sounds like an issue where you have an account that has not yet been converted.

Frippeno, i had checked my mailbox and saw that our client support dept. had emailed you a few questions last Friday; I was cc'ed on the email. I had assumed that had been taken care of, if that is not the case, forward the response you had sent them over to me and I will follow up on it

[email protected]


quantum-x, let me have somebody see what happened and get back to you

Update: this was taken care of.
apparently all you have to do is purge your cache and cookies, andthen choose the old login type again.

Thanmks guys.

[bopha]

I haven't registered any ccbill activity (main, sub or affiliate) on my Statsremote for over a week. I hope it gets worked out soon. My projection is way off.