comus thumbs / tgp problems

[com]

Ok guys here goes.



I have run into a problem with comus thumbs. Maybe you guys have been through the same. I just plopped down $250 for comus tgp and comus thumb. Everything whent through, however i never received any email from them other then a paypal receipt. And i never registered an email or login id, and now it wont let me login to the members area with any of my email addresses with the corresponding password they gave me, or any of my own. Their support number is answered by some 14 year old kid in vegas, and no one's on icq or answering my emails. Any ideas? Or should i load up the shotgun for my roadtrip in a couple weeks. I know these guys are reputable and are supposed to be the shit. Am I just having horrid luck today or what? Here's a copy of my receipt.


MESSAGE:
Credit Card: Approved.
Congratulations Pay Pal Customer on your purchase of a Comus Product.
Order ID: 1
Product ID: 1
Product Description: Comus Thumbs Single Domain Licence
Quantity: 1
Total: $195
You can start now by logging into our members area and downloading the software and installing, although a notification has been sent, you can also try to contact one of our support personnel and notify them of your primary domain that you wish to install on, we can take a look at your installation and see that you get your full activation codes as quickly as possible. Meanwhile the software will run in demo mode, Contact Sixzeros via ICQ:27303003, or email via [email protected].


Your Login Name is :
Your Password is : XXXXXXXX
Your Account ID is : XXXXX
----------------------------------------
Click here to log in to ComusThumbs.com Members Section


Questions regarding your order should be directed to:

Six Zeros Inc
5050 Palmyra Ave
Las Vegas, NV 89146
UNITED STATES

http://www.comusthumbs.com
[email protected]
ICQ: 27303003 (Tony aka sixzeros of ComusTech Support)

[konduct]

if you don't hear back from them within 24 hrs shoot them in the face

[com]

i think i will... i think i will ;)

[com]

soooo.... im the lone idiot here eh? Maybe i should move to canada! ;)

[com]

am i the only asshat out there with this problem?

[zzgundamnzz]

Try them again tomorrow.

[com]

Originally posted by zzgundamnzz
Try them again tomorrow.

yeah i know im just an impatient fuck. i make a point of responding to any support requests in under 10 minutes if possible 24/7/365... maybe working with phatservers has raised my par to an unexcpectable level all across....

[sixxxth_sense]

don't trip man, same shit happened to me,
just contact Tony, he said his redirection was fucked, it was supposed to redirect u to a download site with username/pass..

[V_RocKs]

Did you try entering:

NOTHING for a username and

The PASSWORD they sent you?

It is quite possible that you ended up in the passfile like so:

me:mypass
her:herpass
:yourpass
them:theirpass

So you basically don't have a user name, but should still be able to login, just don't put a username.

[com]

I am happy to report I am an Irish drunkard. Thanks to support @ comus, I am pleased to say at 2:04 am, my plea for help was answered. Stoked as always guys, you will always have my good reference in the future.

-Brendan

[com]

Just want to say, in a recap from last night. Comus Thumbs support rocks! Thanks guys

[Pete]

Those guys at Comus are really cool!

[com]

Originally posted by Pete
Those guys at Comus are really cool!

yeah they are, i just get impatient some times... i need to zen out more often ;)

[Bake]

If you read the suport page you will beable to see the default pass they all come with after you load it it gives you options to change it.

[crockett]

I just bought the server license of comus thumbs I had the same problem when buying the script as I never got an e-mail.. just send them a message support e-mail or hit them on ICQ .. they were having some sort of problems with the webpage.. but they got me taken care of within the day..

However don't forget this is the weekend and they may have a life outside the web.. anyway you will like it once you get everything going it's a nice script