2checkout.com service?

[biskoppen]

My bank told me today that 2checkout did a reserve on my mastercard of 2 times $11.000 ..

Knowing that this is a little more than I should have used it this month I went to 2checkouts website and opened a ticket with priority "extremly important" ..

Here after 8 hours they still haven't answered .. what the hell is that kindof service ???

[rowan]

What do you mean by reserve? A pre-auth charge that doesn't get settled?

What relationship do you have with 2checkout? $22k Sounds like a major fuckup.

[biskoppen]

Yes, reserve is in "they are making sure that they can charge the money" .. or something ..

For what I know I'm only paying my hosting with 2checkout.com ... and thats only about $1000-$1200 a month

I don't think that cybercatinc uses 2checkout .. and even if they do I don't think I bought for $22000 since last months .. ehmm.. charge on my mastercard

[mrthumbs]

they put a reserve on your card until the merchant marks an order 'shipped'.. and then they actually charge your card.

So you better be quick!!

[rowan]

Contact your host and see if he can rattle their cage.

[biskoppen]

I'm pretty sure that if someone uses my card (like in stolen number) I can just tell my bank to cancel the payment

[Calvinguy]

You better check your hosting companys overage bandwidth prices

[biskoppen]

Calvin, thats all under control

[rowan]

Hmm... let's take 2 steps back here. 2checkout is a 3rd party biller, therefore - assuming that it's not a colossal fuckup on their part - someone has entered your details on a payment screen and pressed submit. The only hands-off transactions would be rebills for the same amount each month.

Does your host have your CC#?

[rowan]

Let me follow up my last msg... I meant that as a third party biller, only the card holder should be the one pressing submit.

[biskoppen]

No they don't...

The thing I'm just mad about right now are that 2checkout.com hasn't answered after 8 hours

[XxXotic]

they did something similar to me but not near that much money. replied within 3-4 hours actually...

[darksoul]

Originally posted by biskoppen
No they don't...

The thing I'm just mad about right now are that 2checkout.com hasn't answered after 8 hours

Their support sucks.
you'll get a reply in a week saying you have to email another dept.

[Rich]

Originally posted by Calvinguy
You better check your hosting companys overage bandwidth prices